Home Forums Free Themes University Hub Can’t activate licence

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  • Author
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  • #159646
    Florina
    Participant

    Hi!

    We receive the following message in the dashboard: “University Hub Pro License Key has not been activated, so the theme is inactive.”. When trying to activate the license we see “License status is unknown.” error. Can you please check?
    Best regards!

    #159674
    Psink
    Keymaster

    Hello Florina

    We will check and inform you soon

    regards

    #171195
    cbhs-sacramento
    Participant

    We have the same issue after a system restore. Following the FAQ to de├Ąctivate and re├Ąctivate the site did not resolve the issue, the “License status is unknown.”

    #171204
    Psink
    Keymaster

    @CBHS-SACRAMENTO, please report license-related issues directly through our contact form

    here is the link
    https://themepalace.com/contact-us/

Viewing 4 posts - 1 through 4 (of 4 total)
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