Tagged: feartured slider
October 22, 2018 at 3:25 am #82212
Dear WenSolutions support team,
Today when making changes to the featured slider on our website http://www.medicalimagingtechnologies.com, it seems a bug appeared.
I have changed the number of featured slides to four and all appears perfect when editing.
But, in the published version of the website, there are several more slides, which are empty/ has the words “excertp” and “buttons”. You can see it on the start page of http://www.medicalimagingtechnologies.com
Could you please advise how we can correct this?
Many thanks and best regards,
AnnaOctober 24, 2018 at 1:14 am #82296
When we checked the theme locally, we were unable to find such kind of issue.
Also, when we inspect your site we found that you do not have the latest version of the theme. So, please upgrade your theme to the latest version and verify the issue.
Further please deactivate any third party plugin if you have installed any and verify the issue.
Hope this helps.
Regards!!October 24, 2018 at 2:49 am #82302
Dear Wen Solutions,
Good morning from Sweden.
OK, I have updated the theme version.
As far as I can remember I have not installed any new plugins. And we don’t have any plugin concerning a featured slider.
The issue on the featured slider on the front page appeared as I was updating content in the theme appearance in the featured slider options…
Any ideas what more we can try to solve it? Thanks
AnnaOctober 26, 2018 at 6:30 am #82552October 29, 2018 at 8:30 am #82740
Excellent, thanks for offering to support. You should now have received an e-mail.
Thanks again and let’s be in touch, about your findings.
With kindest regards,
Anna WanlandOctober 30, 2018 at 12:13 am #82789October 31, 2018 at 7:36 am #82913
The issue is due to incompatibility with the plugin “SiteOrigin widget Bundle“.
So, as for now to resolve the issue you can deactivate th,e plugin. However the compatibility issue between the theme and the plugin is noted and we will try to fix them as soon as possible.
Regards!!October 31, 2018 at 8:48 am #82925
OK, thanks a lot for your support.
Fingers crossed it can be fixed in the near future 🙂
AnnaOctober 31, 2018 at 11:28 pm #82967
Thank you for the co-operation 🙂 .
We will let you know as soon as the issue is fixed.
Regards!!January 17, 2019 at 5:19 am #89183
Haven’t heard or seen any improvements in the theme unfortunately, so in the end I decided to disable the theme feature and install a slider plugin instead.
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