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- This topic has 35 replies, 20 voices, and was last updated 1 year, 3 months ago by 39livescore.
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January 4, 2020 at 7:50 am #113082Jordi FrijtersParticipant
Hello,
I’m writing my about section and i’m trying to use a <br/> tag in the text to get a white space. When i’m putting the <br/> into my text it’s not working. It’s adding the <br/> to the text instead of creating a white space.
Can someone help me with this problem?
January 6, 2020 at 1:49 am #113156wensolutionsKeymasterHello,
The tag you used while writing the about section, to get a white space needs to be edit as HTML and then it will read the HTML tag you have used from the backend.
For clarification, you can see the screen record provided :
https://www.loom.com/share/d02ec420b57a4d39b801c212c7fb2a1d
Hope this helps.
If you have further queries, let us know.
Thank you.
January 6, 2020 at 4:28 am #113184Jordi FrijtersParticipantThanks for your help!
I forgot to mention that i’m editing the about section in the WordPress Customizer. I still didn’t figure it out. I followed the video in the link you sent me but the problem is that i’m editing the homepage and the about section isn’t a page nor a post but a custom content type.
January 6, 2020 at 6:02 am #113186wensolutionsKeymasterHello,
The issue is a known issue.
We will fix the issue and release the update soon.
Regards.
January 14, 2020 at 4:27 am #113865arifsParticipantI also have the same problem with my Blog page. currently, I have installed Divi theme as per my client request so please let me know this for future use.
Thank you.
January 14, 2020 at 5:47 am #113872wensolutionsKeymasterHello,
We will let you know when the issue will be fixed.
If you have any queries further, let us know.
Thank you.
April 14, 2020 at 3:18 am #120842Nhi Gia GroupParticipantI also have the same problem with my Blog page.
April 14, 2020 at 5:41 am #120852wensolutionsKeymasterHello,
Regarding your query, please explain in detail your query so that we can be clear.
Also, please provide us with your site URL so that we can inspect in detail and provide you precise fix.
Regards.
April 16, 2020 at 5:22 am #121001Jordi FrijtersParticipantHello,
Any updates on the issue yet? is it solved or not?
Regards
April 16, 2020 at 6:09 am #121009wensolutionsKeymasterApril 16, 2020 at 10:35 am #121040Jordi FrijtersParticipantHello,
I originally created this post but below you can find my problems:
I’m editing the about section in the WordPress Customizer and i’m trying to use a <br/> tag in the text to get a white space. When i’m putting the <br/> into my text it’s not working. It’s adding the <br/> to the text instead of creating a white space. The textbox says that HTML is allowed but it seems that it’s not working.
If you need the website link, let me know.
Regards
April 17, 2020 at 5:10 am #121095wensolutionsKeymasterHello,
We have already reported this issue to the theme author.
We will get back to you soon.
Hoping for your kind co-operation.
Regards.
April 17, 2020 at 9:12 am #121123Jordi FrijtersParticipantHello,
Thanks for the great support.
regards
April 20, 2020 at 6:48 am #121329wensolutionsKeymasterHello,
We have released the update by fixing the issue please once update the theme.
If you have any queries further, let us know.
Thank you.
May 6, 2020 at 6:34 am #122609Jordi FrijtersParticipantHello,
I tried updating the theme but when I do so i lose all my settings of the website (text, images etc.). I had to restore a back-up in order to get the site running as it should.
Could i get any help/tips on updating the theme without losing the settings?
Kind regards
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