Home Forums Pro Themes Education Hub Pro License and documentation query

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  • #124090
    Miroslav Málek
    Participant

    Good day,

    I now purchased the Education Hub Pro template and thought it was a one-time payment. After activating the template, however, I received information that the license is valid for 1 year. So I’d like to ask what happens after the license expires, if I just lose the opportunity to upgrade, or if the site stops working.

    I would also like to ask if there is any documentation for the template.

    Thank you for answer.

    Regards
    M. Malek

    #124172
    wensolutions
    Keymaster

    Hello,

    Actually, all our premium themes come with an initial 1 year of Subscription. This means that you can download the updates and get private support forum access until 1 year of purchase date.

    Once the license expires, your site will be working as it is but you cannot get the latest updates.

    To renew the license, you need to re-purchase the plugin (or addon) from the Theme Palace and obtain the new license key.

    The license you obtain is a single site subscription. It can be connected to only one site at a time. If you have activated your license key more than one website (e.g. localhost or staging site) then you will see Invalid License error. You cannot use the same license on your second website without deactivating it first on the previous setup.

    If you’re unable to access the previous setup reset the license, you can email at info[at]themepalace.com

    If you have further queries, kindly let us know.

    Regards.

    #124268
    Miroslav Málek
    Participant

    Good day,

    thank you for the detailed information. I would also like to ask if there is any documentation for the template.

    Thank you.

    Regards
    M. Malek

    #124269
    wensolutions
    Keymaster

    Hello,

    Here is the documentation link is given below for detailed assistance on the theme and its function.

    https://themepalace.com/instructions/themes/education-hub-pro/

    Hope this helps.

    If you have any queries further, kindly let us know.

    Regards.

    #124273
    Miroslav Málek
    Participant

    OK thank you very much.

    #124275
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    Regards.

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