Hello @vsgreen829,

The update has been released.

Please update to the latest version of the theme and verify the issue.

Thank you.

Regards!!

Hello @vsgreen829,

Please once make sure you have activated your license of the theme and check the subscription.

Even if the license is activated and the update is not received, please provide your login detail in the email below so that we can insect further.

wensolution@gmail.com

Hope this helps.

Regards!!

Hello @vsgreen829,

We would like to apologize for the delay in response.

The issue may have raised mainly because your license has expired. As you know all of our premium themes comes with the initial one year of subscription and will expire after that. So you have to again repurchase the theme from the Theme palace and use the license form that recent purchase.

So please check if your theme license has expired or not, if yes please follow the steps as mentioned above.
Also, you may have tried to use the license key in the new site which you have previously used in another site. So if you want the license to reuse in another site we need to reset it as the license will only work for single domain.

So check and inform us.

Thank you.

Hello @vsgreen829,

Can you please provide your login detail in the email given below:

wensolution@gmail.com

Hoping to hear from you soon.

Hello @vsgreen829,

We will inspect the issue and let you know.

Thank you.