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June 25, 2016 at 3:08 pm #11381gabrielvilellaParticipant
I recently installed the Education Hub theme on my WordPress site and I notice that when the website is loaded on a cellphone or tablet the main menu does not work. I tap the Menu to expand it but it does not respond. How can I solve this?June 26, 2016 at 3:20 am #11401
@gabrielvilella, can you please post in your site URL so that we could check this issue in more detail ?June 26, 2016 at 12:24 pm #11415June 26, 2016 at 11:52 pm #11429
I have checked the issue you are referring on our local machines but the mobile menu is working fine.
The Themes uses java-script/jQuery to enhance the themes adding things such as image sliders, toggles, accordions, tabs, mobile menus…etc.
The first thing you should do is disable all your plugins, clear your cache and re-load your site to check if everything is working how it should be.
If it is, then now you can activate your plugins back 1 by 1 and as soon as it breaks you’ll know that last plugin was the one causing issues (make note of this plugin, deactivate then keep doing the same).
Once you know the plugins causing the issues you can either search for another plugin that does the same functionality but is compatible.
If the issue still continues then please let us know for further debugging.
Hope this will help you.
Best Regards!!!September 29, 2016 at 8:48 am #19275juttParticipant
I’m currently having the same issue with your awesome theme I have already tried your above solution of deactivation my plug-ins but the problem still exsists, below is the link to my website
Thanks in advanceSeptember 2, 2018 at 4:12 am #78684zaucaParticipantSeptember 4, 2018 at 12:44 pm #78924
When we tried to inspect our site URL we were unable to do so.
So can you please re post your correct site URL so that we can inspect further and help you?
Also, please create your own ticket to post the issue so that it will be easy for us to follow up your request.
Regards!!September 4, 2018 at 12:46 pm #78925
When we inspected your site URL we found that the theme you have used is not Education hub so we are unable to help you with your issues.
Regards!!December 9, 2018 at 2:43 am #86729yogelochibParticipant
i am designing a ecommerce website and I see when we activated woocommerce plugin, the mobile menu seems to be not working. Nothing happen when clicking menu button. our website is https://swadeshiupchar.in please provide us some fixes.December 10, 2018 at 1:00 am #86766
First of all thank you very much for using the theme.
Regarding your query about the menu, the menu is not from the theme. The default menu from the theme is working fine as you can check in our demo as well.
Also, upon inspecting the menu that you have in your theme, currently it working fine in responsive view.
So hope everything is fine now.
Let us know if you have any query regarding the theme further.
Regards!!January 23, 2019 at 2:09 pm #89585rexjhonParticipant
i am facing this problem first time i don’t know how to fix it. wordpress mobile menu is not working i tried to deactivate all plugin but no use kindly help
https://www.cnews.com.pkJanuary 24, 2019 at 3:24 am #89614
When we inspected your site URL, we found that the theme that you are using is not our theme so we cannot help you with this.
So please contact to the respective theme support forum and ask to inspect your issue.
Regards!!April 7, 2019 at 7:58 am #94656Civil NepalParticipant
I am also having same proble sir! My menu in mobile is not working even i checked on multiple devices.
My Website is https://civilnepal.org/
I will be very thankful for you, if solved this problem.April 8, 2019 at 12:35 am #94690
Are you using the Education Hub theme? When we inspected your site URL, we are not quite sure if you are using our theme. Also upon checking, we found that the menu is working absolutely fine.
So, if you have any query related to theme them kindly let us know.
Thank you.August 20, 2019 at 6:54 am #104286
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