Home Forums Free Themes Education Hub Mobile menu not working

This topic contains 20 replies, has 10 voices, and was last updated by  wensolutions 1 month, 3 weeks ago.

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #11381

    gabrielvilella
    Participant

    I recently installed the Education Hub theme on my WordPress site and I notice that when the website is loaded on a cellphone or tablet the main menu does not work. I tap the Menu to expand it but it does not respond. How can I solve this?

    #11401

    wensolutions
    Keymaster

    @gabrielvilella, can you please post in your site URL so that we could check this issue in more detail ?

    #11415

    gabrielvilella
    Participant

    The URL is http://bizuando.com

    #11429

    wensolutions
    Keymaster

    Hello @gabrielvilella

    I have checked the issue you are referring on our local machines but the mobile menu is working fine.

    The Themes uses java-script/jQuery to enhance the themes adding things such as image sliders, toggles, accordions, tabs, mobile menus…etc.

    If the these features are not working on your theme or suddenly stopped working its most likely do to some sort of javascript error causing everything to break.

    The Fix:

    The first thing you should do is disable all your plugins, clear your cache and re-load your site to check if everything is working how it should be.

    If it is, then now you can activate your plugins back 1 by 1 and as soon as it breaks you’ll know that last plugin was the one causing issues (make note of this plugin, deactivate then keep doing the same).
    Once you know the plugins causing the issues you can either search for another plugin that does the same functionality but is compatible.

    If the issue still continues then please let us know for further debugging.

    Hope this will help you.

    Best Regards!!!

    #19275

    jutt
    Participant

    howdy !
    I’m currently having the same issue with your awesome theme I have already tried your above solution of deactivation my plug-ins but the problem still exsists, below is the link to my website
    https://www.defenceacademia.com
    Thanks in advance

    #78684

    zauca
    Participant

    We are designing a e commerce website and I see when we activated woo commerce plugin, the mobile menu seems to be blank or disappear on https://www.tnwebsitedesign.com

    Please let us know how we can handle it.

    Thank you!

    Regards,
    Zauca

    #78924

    wensolutions
    Keymaster

    Hello @jutt,

    When we tried to inspect our site URL we were unable to do so.

    So can you please re post your correct site URL so that we can inspect further and help you?

    Also, please create your own ticket to post the issue so that it will be easy for us to follow up your request.

    Thank you.

    Regards!!

    #78925

    wensolutions
    Keymaster

    Hello @zauca,

    When we inspected your site URL we found that the theme you have used is not Education hub so we are unable to help you with your issues.

    Thank you.

    Regards!!

    #86729

    yogelochib
    Participant

    i am designing a ecommerce website and I see when we activated woocommerce plugin, the mobile menu seems to be not working. Nothing happen when clicking menu button. our website is https://swadeshiupchar.in please provide us some fixes.

    #86766

    wensolutions
    Keymaster

    Hello @yogelochib,

    First of all thank you very much for using the theme.

    Regarding your query about the menu, the menu is not from the theme. The default menu from the theme is working fine as you can check in our demo as well.

    http://demo.wenthemes.com/education-hub/

    Also, upon inspecting the menu that you have in your theme, currently it working fine in responsive view.

    So hope everything is fine now.

    Let us know if you have any query regarding the theme further.

    Thank you.

    Regards!!

    #89585

    rexjhon
    Participant

    i am facing this problem first time i don’t know how to fix it. wordpress mobile menu is not working i tried to deactivate all plugin but no use kindly help
    https://www.cnews.com.pk

    #89614

    wensolutions
    Keymaster

    Hello @rexjhon,

    When we inspected your site URL, we found that the theme that you are using is not our theme so we cannot help you with this.

    So please contact to the respective theme support forum and ask to inspect your issue.

    Thank you.

    Regards!!

    #94656

    Civil Nepal
    Participant

    I am also having same proble sir! My menu in mobile is not working even i checked on multiple devices.
    My Website is https://civilnepal.org/
    I will be very thankful for you, if solved this problem.

    #94690

    wensolutions
    Keymaster

    Hello @civil-nepal,

    Are you using the Education Hub theme? When we inspected your site URL, we are not quite sure if you are using our theme. Also upon checking, we found that the menu is working absolutely fine.

    So, if you have any query related to theme them kindly let us know.

    Thank you.

    #104286

    same issue appeared.
    https://www.passogen.com

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