May 30, 2019 at 1:57 am #98801
Hello sir, I see that the price for the ‘Popular Destinations’ is still based from the Single Pricing option. I am using the Multiple Pricing Option. Can you please make sure that the pricing is based from Multiple Pricing Option please? I was informed by the WP Travel developer that this is a Tourable Pro issue. Hope you can help me on this issue please.
Thank you very much.May 30, 2019 at 5:14 am #98817
Currently, the theme only displays the price from the single pricing option.
However, we have already informed the theme author to manage the setting and display the price according to the date and prices setting.
We will fix the issue and come up with the fix pretty soon.
Hoping for your kind co-operations.
Regards!!May 30, 2019 at 6:16 am #98818
Thank you very much for your response. Also, the ‘Sale’ or ‘Offer’ sign does not appear when I switch on the Sale price. Can you also check on this please? Thank you. The WP Travel developer mentioned it is not a plug-in issue, so it must be an issue with the theme.
Thank you.May 30, 2019 at 7:25 am #98822
Since the pricing comes from the single pricing, even if you add the sale price in multiple pricing options it does not matter. But if you add the sale pricing in single pricing then it will be displayed.
We will fix the issue and come with the update.
Thank you.May 31, 2019 at 12:50 am #98878
Hello sir, is there any updates please?May 31, 2019 at 1:37 am #98881
We have already informed the theme author and they are working on it.
The update will be released soon and as soon as the update is out we will let you know.
Thank you.May 31, 2019 at 2:07 am #98883
Noted and thank you very much.May 31, 2019 at 8:22 am #98910
For any further query/confusion, feel free to write back to us.
Best Regards!May 31, 2019 at 11:23 am #98926
Sir, may I know by when will the new update be released please?
Thank you.June 1, 2019 at 1:00 pm #98966
Since the changes is to be done in the core file, the theme authors are working and is under the development phase. We will be releasing the update ASAP.
Also, we will notify you once the release is out.
Hoping for your kind cooperation.
Best Regards!June 2, 2019 at 7:25 pm #99026
ok noted, sir. thank you.June 3, 2019 at 1:08 am #99070
The issue is now fixed and the update is available.
We request you to update the theme and verify the issue.
Also, if you face any issues with the theme further, feel free to report it back to us.
Regards!June 3, 2019 at 2:03 am #99174
Thank you, sir. Just one question, how do I update the theme please?
Thank you.June 3, 2019 at 4:48 am #99187
First of all, you need to make sure that the licence key is entered well for the theme that you are running with.
To get the update notification, please go to, Admin Panel > Appearance > themes. You can go on Update Now button to update the theme there.
Also, alternatively, in the Admin Panel > Dashboard > Home > Update , you will get the link to update the theme.
Hope this helps.
Regards!June 3, 2019 at 6:32 am #99191
Hello sir, I have updated the theme and have seen that the pricing has changed from the Single Pricing option to the Multiple Pricing option. Thank you very much for that. However, the ‘Offer’ sign is still not there (on the Popular Destinations area of the Homepage) when I have activated the ‘Sale’ price.
Can you help me on this please?
- You must be logged in to reply to this topic.