Home Forums Pro Themes Travel Ultimate Pro TRAVEL GEM PRO

This topic contains 8 replies, has 2 voices, and was last updated by  wensolutions 2 weeks ago.

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  • #98893

    Paul Spillman
    Participant

    Have had to post here as there is no category for this theme.

    Currently we have an issue in that the home page displays correctly but as soon as you go to the other pages the header and menu are unformatted?

    #98902

    wensolutions
    Keymaster

    Hello

    The issue might be there due to the incompatibility of the third party plugins. Kindly deactivate the third party plugins and verify the issue.

    If the issue still persist, please provide us with your site URL so that we can inspect the issue further.

    Hope this helps.

    Regards!

    #98908

    Paul Spillman
    Participant

    It is nothing to do with plug ins, we added an SSL cert and all the wen themes links are causing issues as they are all insecure.

    #98912

    Paul Spillman
    Participant

    OK, this is getting rubbish now, I have checked on Google developer tools and there are no css issues showing, but the home, destinations and all Trips pages display perfectly, all the others have a menu issue.

    I have wasted another half a day an even longer on this, support is so slow for a paid product

    #98915

    wensolutions
    Keymaster

    Hello,

    We would like to apologize for the trouble.

    Can you please provide your site URL so that we can inspect the issue further and help you?

    Thank you.

    #98916

    Paul Spillman
    Participant

    I can give you teh site URL but it will b eno good as its on a holding page, you would need a log in to access which for obvious reason I am not going to leave eon an open forum

    #98919

    Paul Spillman
    Participant

    We hav worked out that this file wp-content/themes/travel-gem-pro/style.css?ver=5.2.1 seems to be missing from teh pages that render incorrectly

    #98925

    Paul Spillman
    Participant

    Hello, anyone there?

    #98967

    wensolutions
    Keymaster

    Hello

    Please provide your login details in the given address : wensolution[at]gmail.com

    Hope to hear from you soon.

    Regards!

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