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Hi. Plesase help me here.
As you can see in the images, when I’m editing the blocks they look fine, but when I switch to preview mode, they all look bad. And i’m sure i’m doing everything right.
In addition to the de-formatting, all the content is aligned beyond the left margin.home1(header):
https://mcusercontent.com/cf986262182cc410e68a9ee5b/images/179750a4-ed90-d0ad-a555-8d86a8858f17.jpghome2(hero content):
https://mcusercontent.com/cf986262182cc410e68a9ee5b/images/dd7a0f20-e0dc-f66a-7bb3-e754a1c6f681.jpghome3(featured content):
https://mcusercontent.com/cf986262182cc410e68a9ee5b/images/97ee6826-7b24-7766-144a-886a587d9d99.jpghome4(promotional headline):
https://mcusercontent.com/cf986262182cc410e68a9ee5b/images/fcb3e2b1-77d0-0f65-c2e0-c7895379d801.jpgI really hope you can help me here.
Thank you.
Diogo (Portugal)Hello Diogo,
It looks like the problem you are facing might be caused by the conflict of theme’s CSS with block editor. Can you please provide your site URL so that we can inspect the issue? Hopefully, we can provide additional CSS to solve this problem.
Since your site is on maintainance mode, is it possible to provide us a temporary login for your site?
You can send the temporary login details at prashant.themepalace@gmail.com.
I did not get any emails in my inbox. Could you please verify and resend it?
The login you provided currently has limitations. We cannot access the plugins and themes section.
Not sure, but I guess some third party plugin might be causing this issue. We’ve tested this theme locally on our site and everything works fine.
For quick test you can install Health Check plugin and troubleshoot your site by disabling all the plugins first. This will help you determine which plugin is exactly causing the problem.
Or you can provide us full access to the site so that we can troubleshoot it for you.
Seems there is an issue with your server. You can contact your host regarding the current issue. If nothing works out you can kindly request for refund at https://themepalace.com/contact-us/
Seems the issue is with the server, not with the theme. For that reason, we are unable to fix the issue of your site. So we would like you to contact your hosting provider to look into this issue. OR you can create a subdomain, install a fresh WordPress, and check if the same issue exists on a fresh site.
In case – the issue is not solved in the fresh site you can cancel the Photobrust Pro license and request for a refund
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