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  • October 13, 2017 at 2:49 pm #55677
    Sharon Caren
    Participant

    Hi,

    We purchased the theme “Easy Commerce Pro” we tried to download it through Theme Palace to be able to use it we need to upload it to WordPress. But the theme downloads as a folder and not a zip file. WordPress only allows zip files to be uploaded. On our Theme Palace account it shows download zip file, but when we do download it, it downloads as a folder.

    October 15, 2017 at 3:06 am #55737
    wensolutions
    Keymaster

    Hello @sharoncaren,

    Please try to upload the downloaded folder through FTP .

    Hope this helps .

    Best Regards!!

    November 14, 2017 at 7:21 pm #58288
    Sharon Caren
    Participant

    It did help, I used a different browser. Thank you.

    November 14, 2017 at 11:29 pm #58299
    wensolutions
    Keymaster

    Hello @sharoncaren,

    Glad we could help you .

    If you have any issue further please let us know .

    Best Regards!!

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