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Hi Wen Solution support team,
First, I do not understand how could this be beyond the support your offer when it is was clearly indicated in your education Hub pro theme’s features that it was “TRANSLATION READY“?
Here’s the prof —-> http://prntscr.com/j6f9v6 <—-Second, I made sure I read all your themes details before buying it because that option was important for me. I don’t understand why am I required to hire a professional developer and pay again to do add an option that should already be included in the theme I bought???
I mean you understand how I feel about This? That isn’t normal at all!?….
In other words, I bought a theme that is not truly translation ready even if it said it was in your theme’s feature.. Again here’s the proof —-> http://prntscr.com/j6f9v6 <—-…Hi support team,
I think you didn’t understand what I’m trying to accomplish.
I have a bilingual website ( EN and FR ), when I switch languages I want the French text to appear in the french part of the site and the english text to appear in the english part of the website.
What happens here is that, If I write something in that area, that’s the same language that’s going to appear for EN and FR. That’s what I want to fix…
I hope you understand better now…
Alright I just sent you the screenshots of the area that can’t be translated from English to french or french to english…
How can I have it translated when I switch my site language???Than you very much…
Hi and thank you for replying,
As a attachement you will find the screenshot of the content I’m trying to translate.
By default it’s in english, but when I visit the french version of the site it’s still in english..
Couldn’t fin the strings to translate it either..a help would be appreciated!
Thanks a lot!!( HOW CAN I INCLUDE THE IMAGE AGAIN? )
I don’t understand, why do I need to buy a new license again?
Once I pay for a theme, isn’t it suppose to be fully functional?I though the license was only for the support and updates?
Thank you very much for the fast reply.
I tried uninstalling the plugins and then installing the theme but still showing me the same error.
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I also made a child them because i do not want to loose my small customizations..any other ideas of how I can resolve this issue?
Hello there,
No problem at all, I certainly will take the time to rate your theme in WordPress, you deserve it.
I got one last question, how to I get to change the links for the social icons appearing on the top left corner and footer of the site?
Oh WOW…. it was really that simple??? haha
Again thank you very much, that fixed it.You guys have a blessed day and keep up the great stuff.
You know I think I’m just going to give you my back end Login credentials so you can access it and fix it for me.
I will be sending the information to support[at]wensolutions.com
Thank you very much.
OUPS I’m really sorry about that, the construction page has been removed, you should be able to see the website now.
Sure, the website URL is http://www.groupeilboudo.com
Thank you very much,
I sincerely apreciate the fast reply and accuracy.
P.S I really like all tree themes I’ve bought so far.Keep up the good work!
Alright thank you for the fast reply, I actually figured out what was the problem and was able to fix it.
thank you.But, Now that brings another question: In ( the Front Page widget area ), I tried to change the icons but it’s not working.
The only icons showing up are the ( fa-cogs )…I have my own icons I would like to insert there but can’t find a way to make it work.
