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Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 26, 2019 at 4:58 am in reply to: Slider template did not upload to my Website #106780
    jeanette-jones
    Participant

    Hi Support team,

    I haven’t had a response yet and I am just checking in with you to see if you have a solution yet?

    Thanks so much.

    Jeanette Jones

    September 24, 2019 at 7:12 am in reply to: Slider template did not upload to my Website #106649
    jeanette-jones
    Participant

    On another note I have been asked to ask you this question which may assist to get the website running properly:

    1. Which WordPress version do you need me to run? I am currently running the most up to date version of wordpress.

    2. What PHP version should I be running for the Education Hub Theme. I am currently running version 7.2

    Again I look forward to your reply so the theme will be running smoothly soon.

    Jeanette Jones

    September 24, 2019 at 6:13 am in reply to: Slider template did not upload to my Website #106645
    jeanette-jones
    Participant

    Hi Again,

    When I go to the admin panel or dashboard, appearance, customise, there is a section called Home page options – not home page settings. I clicked on home page options and the only sections in this area are: Show home content(ticked box) News section title – in the box the word “News” is pre populated, News Category – nothing in this box, No of post – 2, News post read more test – Read more, Enable Events Section – box is ticked. Events category – nothing in this box, No. of Events Posts – 3, Events post excerpt length – 10

    There is NO area to make the page static. The above areas follow each other down the left panel.

    Thank you again for your assistance and support. I look forward to you getting back to me again.

    Regards,

    Jeanette

    September 23, 2019 at 5:46 pm in reply to: Slider template did not upload to my Website #106610
    jeanette-jones
    Participant

    I have just tried this and the slider still does not appear on the front page? Where is has Select Slider Type, I then click on Featured Category and save draft.

    As this did not work I also tried the other slide types.

    At the moment it is set to Featured Category.

    Am I doing something wrong? I also downloaded your instruction manual and I am careful following instructions but I can’t get this to work?

    I have also had trouble in the menu area with the theme. I use WordPress.

    I create a page following your instruction. I create a new menu and save it. Then on the left under Add menu items, Pages…No items appears and I can’t get anything to appear in this space?

    I have worked on all of this for a few hours now.

    Is there a problem with the Theme connecting to WordPress? I am anxious to get my website up and running.jenarkbusinesssolutions.com.au

    Kind regards,

    Jeanette

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Viewing 4 posts - 1 through 4 (of 4 total)