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Psink
KeymasterHello,
We have noticed that you are currently using an older version of the theme (v1.0.5), while the latest available version is v1.1.8.
We have already tested the testimonial section settings with the latest version, and everything is working as expected.Please activate your theme license and update the theme to the latest version. Doing so should resolve the issue you are experiencing.
Regards,
Psink
KeymasterHello @tony-micelli,
We have tested in our side and slider was performing as it use to be.
We have test with WordPress v6.9 and theme v1.3.5Here is the refrence screenrecord
https://www.awesomescreenshot.com/video/47092772?key=606ff6a39d9672eb2c62fb051ba633bdSeems the issue was happen on your site only. For futher investigation could you please share your site url and if possible temporary login to your site?
You may share the temporary login details at prashant.themepalace@gmail.com.
Regards,
Psink
Keymaster@zurbugil, we have tested with WP v6.9 and PHP v8.3.23, and everything seems to be working as expected on our end.
For further investigation, could you please provide temporary access to your site? We will inspect it and try to identify the reason behind the issue you are experiencing with the testimonial section.You may share the temporary login details at prashant.themepalace@gmail.com.
Psink
KeymasterTo change the header image size in your theme, please follow these steps:
– Install and activate the free plugin WPCode – Insert Headers and Footers + Custom Code Snippets
– Go to Code Snippets → Add Snippet → Add Your Custom Code (PHP Snippet).
– Paste the following code:
add_filter( ‘teach_kiddo_pro_custom_header_args’, function( $args ) {
$args[‘height’] = 250;
$args[‘width’] = 1200;
return $args;
} );– Click Save Changes and Activate.
After that:
– Go to Appearance → Customize → Header Image.
– Re-upload or re-crop your header image.
It will now use the new size of 1200×250.Psink
Keymaster@jay-walker, I have checked your site and some other theme is active on the site. Could you please make sure that you are using Selfgraphy theme on your site?
Psink
Keymaster@emilywarner, do you mean that you’re experiencing the same error on your site?
Could you please share more details about the issue so that we can better understand and help you resolve it?Psink
KeymasterApologies for the late follow-up. Adding the gallery block directly will not work as shown in the demo. To achieve the same result, you’ll need to first add the following shortcode in the code editor:
[gallery size="full" link="file" ids="130,161,162" orderby="rand"]
After that, switch to the block editor and then add the images to the gallery.
Here is a reference screen recording for your convenience:
https://www.awesomescreenshot.com/video/44859642?key=8f79dbdb5bb713dea6e6d0e389c4d292I hope this helps. Please let us know if you need further assistance.
Regards,
Psink
KeymasterThere is option to change the text, here follow the screen record
https://www.awesomescreenshot.com/video/44848197?key=4bbe3578e517d090648f4a6a10c82598
Psink
Keymaster@terryconsol-ca, yes it is possbile. For that we need to add a JS code. To add code to the site you can install WPCode plugin here is the link
https://wordpress.org/plugins/insert-headers-and-footers/Please follow the screen record to add JS code
https://www.awesomescreenshot.com/video/44504488?key=7c7c1d32c5e96d9c66c2c898389e49ecAnd here is the code
document.querySelector(‘meta[name=viewport]’)
?.setAttribute(‘content’, ‘width=1024’);Psink
KeymasterHello @kyllei,
As you mentioned, Dark, Music, Corporate, etc. are all variations of the Signify theme. The Pro version of all these variations is Signify Pro.
Since you were previously using Signify Dark, you can easily get the dark version in Signify Pro. Simply activate Signify Pro, then go to Customizer >> Colors, and you’ll find the option “Base Color Scheme.” Select Dark, and your Pro version of Signify Dark will be ready to use.
Please let us know if you need any further assistance.
Psink
KeymasterHello @helpmeeric,
Thank you for reaching out to us.
It seems you are referring to the project section. We have tested it on our side, and the thumbnails are displaying as expected. Could you please provide us with a temporary login so that we can further investigate the reason why thumbnails are not appearing in your project section?
You can share the login details at prashant.themepalace@gmail.com
Psink
Keymaster@theprincientist, thanks for the login we have added the code. Now the sticky menu is working as expected. Please check form your side
Psink
Keymaster@theprincientist, It seems there is an issue with the way the JS code has been added. If possible, could you please share a temporary login so we can review and apply the correct code on your site?
You can send the login details to: prashant.themepalace@gmail.com
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This reply was modified 3 months ago by
Psink.
Psink
KeymasterRegarding adding JS code please follow screens record
https://www.awesomescreenshot.com/video/43957374?key=16c2576e10593f4507cf48898507066aPsink
Keymaster@theprincientist, Here is the CSS and JS code please add this to your site.
Please check this docs to get code
https://docs.google.com/document/d/1QbdLJnMPABvdAkAIvGKJV5-oIo8tiHsQQtGFK5szQWI/edit?usp=sharingPlease add this code to your side from dasdboard. After adding Code, sticky menu looks something like this -> https://www.awesomescreenshot.com/video/43883885?key=eed4f64c143fbf01a07f327417c0ac66
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This reply was modified 3 months ago by
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