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@MENYAK-TULKU, Can you please share your site URL?
hello zeditech,
There is two way to do that.
First Way:
1. First log in to your current domain admin and to go “Appearance => Theme License” and in License Action click on the “Deactivate License” button.
2. Log in to your New domain and then go to “Appearance => Theme License” and add the license key there.Second Way:
1. Log in to My account on our site at https://themepalace.com/my-account/ and then click on “View Licenses”, after that click on “Manage Sites” and finally click on “Deactivate Site”.
2. Log in to your New domain and then go to “Appearance => Theme License” and add the license key there.you can add this CSS in Customizer >> Additional CSS
.woocommerce-loop-category__title mark{
display: none;
}You can add this CSS in the Customizer >> Additional CSS
.home #page-site-header .page-header{
display: none;
}Sorry to know that, Can you please elaborate in more detail so that we could help to build your site
@WHI_ADMIN, Seems there is a conflict between the javascript files. Could you please give me access to log in to your dashboard?
We will inspect and let you know about the issue
You can upload the image to this https://imgbb.com/ site and generate the shareable link of the image
@SIMONKOUSKOUNIS, Is it possible to share FTP or cPanel of your site? According to our theme author there might be a server-specific issue. So he would like to check by enabling debug mode on the server
You can share the login details to prashant.themepalace@gmail.com
Waiting for your response
Can you provide me your email address? I will provide you a beta version of the theme so that you will able to test on your site
Hello Mate
We have added custom color options to the theme. By selecting custom on color scheme you will get two option primary color scheme and secondary color scheme
Please check this screen for better understanding
https://www.awesomescreenshot.com/video/14958621?key=a2e7557591d55804768ac2cbf2bfca87Regarding background of the menu in mobile – is it this
https://www.awesomescreenshot.com/video/14958461?key=aceb2729edb70d38ca3363556e3f155eif that’s the one you can add the CSS to Additional CSS and change the color value
.menu-open.main-navigation form.search-form input,
.menu-open.main-navigation ul.nav-menu {
background-color: #333;
}Regards
Strange issue, I have tested in several servers. But the issue was on your site only. I am not sure but I guess there is an issue with your server. Because if it was an issue with the theme the issue should be in any server.
I just found the particular issue on your site only. You can also verify in the demo server
here is the link
https://app.instawp.io/Also, I will forward the issue to the theme author maybe he will recognize the issue and give us a solution to fix it
We will come back to you soon
sorry for the late response, actually it’s our weekend
Regarding the login details, I did not get any mail in my inbox. Could you please manage to resend the login details?
Could you provide access to your site dashboard? We will check and let you know about the issue
you can send me your site login details to prashant.themepalace@gmail.com@SIMONKOUSKOUNIS, Seems the Php version is not compatible. Could you please downgrade the PHP version to 7.4.3? You can request your hosting provider to downgrade the PHP version of your site
Please let us know if the customizer does not work even after the downgrade of the PHP version
