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Viewing 15 posts - 46 through 60 (of 1,458 total)
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  • in reply to: PHP issue #196708
    Psink
    Keymaster

    @lindajerlamgmail-com, We have released the update for the theme please update the theme.

    Let us know if you are getting same issue even after the update

    • This reply was modified 2 months, 3 weeks ago by Psink.
    in reply to: PHP issue #196688
    Psink
    Keymaster

    @lindajerlamgmail-com, Could you please let us know when you got this email? Is this a recent one or older email

    in reply to: Add a whatsapp icon to the social menu #196687
    Psink
    Keymaster

    In the current version, the WhatsApp icon is not available on the theme. We will add it and release a theme update soon

    in reply to: Site Title Not Displaying on Mobile #196686
    Psink
    Keymaster

    @corinna, Yes the site title by default is hidden for smaller devices. You can add this CSS in the Additional CSS to show the site title on smaller devices

    .wp-custom-logo .site-identity {
    display: block !important;
    }

    in reply to: Main menu missing on mobile #196685
    Psink
    Keymaster

    @whimsmedia, While inspecting your site we have found that a piece of CSS code is responsible for the mobile burger menu not showing.

    this is the code responsible for hiding the burger menu
    @media only screen and (max-width: 1000px) {
    #main-nav {
    display: none;
    }
    }

    Reference screen record
    https://www.awesomescreenshot.com/video/31441722?key=8a2d0572599a3a0f0f2d4f5e2a97198c

    You can remove this code if you have added somewhere in the site or you can override that piece of code by adding this code in the Additional CSS

    @media only screen and (max-width: 1000px) {
    #main-nav {
    display: block !important;
    }
    }

    in reply to: academic pro sort section on the frontpage #196677
    Psink
    Keymaster

    @iternetcz, Just a reminder to remind you about the theme update. The update for the theme will released within 48 hours. Once the Update is released update the theme, you will get the “Homepage Sortable” option inside “Theme Options”

    Also for your ease here is the screen record of it
    https://www.awesomescreenshot.com/video/31439205?key=66087241eb5a930cb63dd18cdd42e2c8

    in reply to: Activating Next Travel Pro breaks login and publishing #196676
    Psink
    Keymaster

    @codyrhowe, We are here to help you, In the meantime could you share some reference screenshots or screen records covering the issue so we can figure out the actual problem? Without reference, we will not be able to fix the issue on your site

    Also, it would be better if you shared a temporary login to your site. It would be easy for us to figure out the issue and give you a solution

    in reply to: academic pro sort section on the frontpage #196665
    Psink
    Keymaster

    @iternetcz, The current version does not have a Frontpage sections sortable feature. We will release the update soon by adding this feature

    in reply to: PHP issue #196628
    Psink
    Keymaster

    Appreciate for sharing the error log. It seems the issue arose during the theme-updating process. Sometimes for various reasons, the server fails to load an Ajax request.

    Don’t worry about it it won’t happen regularly. This part of the code only runs while updating the theme and it won’t affect the site’s performance

    in reply to: Header problem #196609
    Psink
    Keymaster

    Hello,

    We have visit your site, there is no such issue. Seems you have managed to fix the issue

    here you can check this screenshot
    https://www.awesomescreenshot.com/image/50406237?key=99a563a60c115c88ac1e7bdc3ddbb010

    in reply to: PHP issue #196608
    Psink
    Keymaster

    @lindajerlamgmail-com, Could you please share us fatal error messages so that we could figure out the actual cause of the issue? We will inspect the issue and will release the update by fixing the issue

    in reply to: Comments and sidebar #196607
    Psink
    Keymaster

    Hello,

    Did you made any changes on the site before the issue actually happens on the site? May be updating plugins or themes

    Does it happens on posts or trips or on entire site?

    Also is it possible to share you site URL?

    in reply to: Hide Page Titles #196580
    Psink
    Keymaster

    Sure here is the CSS for both options

    For hiding a whole section, you can add this CSS

    #primary {
    margin-top: 60px;
    }

    #separator-title{
    display: none;
    }

    For hiding page title only, you can add this CSS

    #primary {
    margin-top: 60px;
    }

    #separator-title .single-post-meta {
    padding-top: 10px;
    }

    #separator-title .entry-title{
    display: none;
    }

    And here is the screen record how you can add the CSS
    https://www.awesomescreenshot.com/video/30963879?key=aac818edca8cb02bf5b829db27dc2c35

    in reply to: Frontpage slider problem #196557
    Psink
    Keymaster

    @STYLE-TRAVEL-BG, Thanks for the login details. We are able to figure out the main cause of the issue.

    The issue is due to the conflict with WP Travel Blocks plugin. For now, we have disabled the plugin.

    We will release the update by fixing the problem in next update

    in reply to: Replace Twitter icon with X icon #196555
    Psink
    Keymaster

    @CODYRHOWE, We have released the update, please update theme

Viewing 15 posts - 46 through 60 (of 1,458 total)