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Dear team,
I have updated to version 4.1.3 and emptied all caches. However the strings are still missing. Does this maybe also affect WP Travel Pro as I am using that add-on as well.
Thanks for checking again.
Kind regards
Hello Wen Solutions,
I have found one issue, the website language was changed in the backend to US-EN.
I was able to fix that back to DE-DE. However the translations strings are still an issue.Thanks for looking into this and best regards
Hello again,
I just had a look in the source code and currently the page is set to <html lang=”en-US”>, before the update it was set to de-de, which would explain why the translation strings are not in use anymore. Can you explain to me how something like this happened and how to fix it?
Thanks and best regards
Hello team,
sure, please find attached the images and the links below:
Startpage https://safarizeit.de
– search bar
– packages
– trip typeTrips Archive page https://safarizeit.de/safaris/
– filter
– Trips (CTA; days, group size, “from” price)Single trip page e.g. https://safarizeit.de/safaris/kenia-safari-mit-masai-mara/
– related trips
– other trips
– Itineraries
– locations, trip duration, trip type, activities, group size, price, trip enquiry, trip code
Thanks and kind regards
Dear team,
thank you for your feedback and trips are back up and running.
Do I need to open a second ticket for my other enquiry, that i have mentioned?
This was about that the translation strings from loco translate (that was suggested my Wen Solutions for translations) don’t work anymore.
I have checked in the plugin translations are still there, they only don’t appear in the frontend.Thanks and best regards
Dear team,
just following up again as it has been awhile. Any news or progress on the matter?
Kind regards
StephanieHello team,
any news on this issue or an update, when you think, you will start working on it?
Thanks and kind regards
StephanieHello team,
thanks for your feedback.
I am not getting an error message, on neither issues:
1. Disappearing trips on the archive page
2. Translation strings from Loco translate not being used anymore.1. Trips on archive page
Here is what happens, if I touch any trip and save changes and click publish it disappears from the trips archive page. It looks like you have worked on the trips as well, because currently on the archive page https://safarizeit.de/safaris/ it is only one trip remaining https://safarizeit.de/safaris/kenia-safari-mit-masai-mara/. Before I ended this task over to you it was 4 trips. Normally it should be 9 trips though. I am assuming it as something to do with the new WP travel update.2. Translation strings
This I just recently discovered, that with the new update the translations I had done with loco translate are not active anymore. However the strings are filled in with loco translate.Kindly could you fix this as soon as possible?
If you need any further details please do not hesitate to contact me.
Kind regards
StephanieDear team,
any update so far on both issues disappearing trips on the archive page as well as why the translation plugin isn’t able to translate the strings anymore.
Thanks and kind regards
StephanieDear team,
I have just created the credentials for you. Kindly let me know if you have received the login details. Also I noticed that the strings from the translation plugin I am using don’t seem to work anymore, since the update on the new version. Could you have a look into this as well?
Thank you and kind regards
StephanieThank you.
I’ll have a look into it, the next days and then get back to you about it.
Kind regards
StephanieHello team,
thank you for your feedback.
The issue I am facing is not that I can’t save changes, but as soon as I hit save in the new design, the updated trip disappears from the trip archive page. I have a total of nine trips published, but currently only five are displayed on the archive page (https://safarizeit.de/safaris/).
Before update to version 4 all nine trips where on the archive page. Now that I have made the adaptations on version 4, I am facing this.
This is happening whether I click only save changes or first save changes and then update under the publish section.
Screenshot 2020-07-23 at 10.17.56
Screenshot 2020-07-23 at 10.18.07What can I do to have all my trips displayed on the archive page again. Because right now this means I can not make any changes on my trips, because as soon as I do, they are not to be found on the archive page anymore.
Thanks and best regards
StephanieDear wen solutions,
absolutely. Here you go:
Archive URL: https://safarizeit.de/safaris/
Single trip pages, that are affected so far:
https://safarizeit.de/safaris/tansania-safari-und-pemba/
https://safarizeit.de/safaris/tansania-safari-mit-masai-dorf/
https://safarizeit.de/safaris/tansania-safari-mit-serengeti/
https://safarizeit.de/safaris/tansania-safari-und-sansibar/Again, I believe as soon as I make changes on the other itineraries, that are still visible on the archive page, they will disappear from there as well.
Thanks for having a look into this.
Kind regards
Stephanie
