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  • in reply to: IMPORTANT NOTICE: WP Travel Pro Support forum #145664
    James Dunford
    Participant

    Ok, this is definitely a theme issue. I posted about this issue several days ago and this is really not good enough as a response. Where is the customer support? Are you a serious company or do you just take the moneys and run? I am going to start posting reviews of your company everywhere I can find to warn people to stay away from you if you don’t start addressing the problems in your system. I will have to make a decision on whether I continue with your product or change to another company that actually cares about their customers. I hope that won’t be necessary.

    in reply to: IMPORTANT NOTICE: WP Travel Pro Support forum #145327
    James Dunford
    Participant

    Hi, I am running version 5.6.2 of wordpress using Travel Ultimate Pro with WP Travel Pro plugin.
    I just updated the theme and the plugin and now the trip facts are displaying twice. I have initiated health check and disabled all other plugins so that only travel ultimate pro and wp travel pro are running but problem persists. I have tried disabling the theme and running default theme and the problem goes away, so it appears to be a conflict with the theme. Please advise how to correct this issue.

    kind regards

    James

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