Welcome to Theme Palace Support Forum. We will do our best to asist you with any issues/bugs related to the use of our themes and plugins. Unfortunately we do not provide support for customizations or using 3rd party plugins.
I’m not using a third party, I implemented your theme on my WordPress site and haven’t changed any code. Not sure what you mean by third parties. All I’ve done are some of the customizations that you make available and it clearly does not work.
I just checked the link you sent, and here are the issues:
1. The link you just sent, which I checked on my iPhone, loaded the desktop version of the website, which isn’t what should load on a phone. There is a different design, as this is supposed to be responsive, that loads on a phone. This did load correctly, however.
2. If you go on an iPhone and use Safari or Chrome, my website (travelingwithmax.com) does not load properly. I have tested on multiple devices.
I love the design of this theme, but unfortunately it’s not usable if users can’t load the homepage.
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