Forum Replies Created
-
Posts
-
Hello
The case for the licence not being activated can be either because your theme licence has expired or because you have used the licence key in some other domain and have not reset the licence to use in other domain.
Can you please specify whether you have used the licence in some other domain before ?
Hope to hear from you soon.
Regards!
Hello
Please attach the below given CSS in the additional CSS section.
@media screen and (max-width: 992px){ header#masthead.site-header { height: 150px !important; } img.custom-logo { margin-top: 45px !important; } }Hope this helps
Feel free to reach us for any further query/confusion.
Regards!
Hello
Please find the response to your queries below :
Query 1 : I want to change the front page, the blocks of main slider, filters, call to action, as i modify completely, is it possible to change it?
Response : We are quite not sure about your exact request. If the theme provides the options to make the changes we will surely help you to further.
Kindly explain your request along with your site URL and screenshot so that we can assist you more precisely.
Also, you can refer to the detailed documentation of the theme which might help you figure out the available features of the theme : http://themepalace.com/instructions/themes/tourable-pro/
Query 2 : It is possible to change the mail slider to go to a link and not to a page
Response : To change the redirection link, changes in the core theme file is required and for that you can refer to our hire our customizer service.
Query 3 : Build a banner / slider with sections of the web (not pages)
Response : Please explain further so that we can give you a prompt response.
Hope to hear from you soon.
Best Regards!
Hello
When we inspected your URL we could not spot the issue that you have reported. Can you please explain the issue further so that we can inspect it further ?
Regards!
Hello @ennazac,
First of all thank you very much for using the theme.
Regarding your query, currently, the feature is not available in the theme so if you want then you can hire a professional developer for this.
To hire a developer, refer to below given link:
https://themepalace.com/hire-a-customizer
Thank you.
Hello @maxbuzz,
This query has been answered in our official support forum below:
https://wptravel.io/support-forum/topic/destination-shortcode-results/#post-17392
Thank you.
Hello @maxbuzz,
We have replied you via our official support forum.
https://wptravel.io/support-forum/topic/modifying-trip/
Thank You.
Hello
First of all, thank you so much for using pro version of the theme.
The option to import the demo content is not available in the theme but we do have a complete instruction to set up the theme shown as per the demo.
Please refer to the given link for the complete instruction of the theme : https://themepalace.com/instructions/themes/musical-vibe-pro/
Hoping for your kind co-operations.
Best Regards!
Hello @pokerqq188
Actually we are not quite clear with your query. Can you please elaborate your query ?
If it is in any way related with our products, we would love to assist you further.
Best Regards!
Hello @maxbuzz
We have noted the issues and have already reported it to the theme authors. We will be releasing the update as soon as possible with the precise fix.
Hoping for your kind co-operation.
Best Regards!
Hello @mijohn,
Our developer is still working on it and hopefully, we will release the update soon.
We will let you know as soon as the update is out.
Thank you for your kind co-operation.
Regards!!
Hello,
Currently, the feature is not available and as much as we would love to help you with this, we are unable to do so as it requires higher code customization and is beyond the support we offer for our product.
So, if you want then you can hire our professional developer. To hire one refer to below given link:
https://themepalace.com/hire-a-customizer
Thank you.
Hello @agasthia,
The slider in the theme can be set from the page, post, and category.
So if you chose the category or the post then the image comes from the featured image section of the post edit screen.
Similarly, if you chose the page then add the image in the featured image section from the page edit screen.
For any confusion further, you can refer to the theme official documentation.
https://themepalace.com/instructions/themes/kids-education-pro/
Hope this helps.
Thank you.
Hello,
First of all, thank you very much for using the plugin.
Now to make the destination appear in the menu at first you need to add the destination from Admin Panel > Trips > Destinations and add destination of your choices. Then assign the destination to the trips you created.
Finally, go to Admin Panel > Appearance > Customize > Menus and add the destination to the primary menu.
Now to make the destination appear in the menu section make sure to check the destination from the screen option above:
https://prnt.sc/o7uhsxAlso, you can display the location in a page using the shortcode and to know about it refer to below-given link:
https://wptravel.io/documentations/user-documentation/#doc-plugin-shortcode-51
Hope this helps.
If you have any issues further, kindly let us know.
Thank you.
Hello @mijohn
First of all, we would like to apologize for the trouble.
We have inspected the issue thoroughly in our side and were able to replicate the exact issue in our side. We have already informed our theme authors and the developers are working to solve the issue.
We will be releasing the update of the theme with the proper fix very soon. Once the update is out, kindly update your theme and the issue should resolve in your side.
Hoping for your kind co-operation.
Best Regards!
