Forum Replies Created

Viewing 15 posts - 2,221 through 2,235 (of 8,657 total)
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  • in reply to: Issues with Myself free #99798
    wensolutions
    Keymaster

    Hello @advocatedoula,

    Please find the answer to your queries below:

    1) i am not sure how to provide a sceeenshot, but if you will go to the url (www.advocatebirth.com), you can see that the end of the “intro” starts into the new section with the beginning of the next sentence (“A…”)

    Response: It has come from the content section and currently the theme does not have the feature to control the no of excerpt. As a workaround what you can do is, chose the post type add the content that you want to display in the excerpt box from the backend so that only that content will be displayed.

    http://prntscr.com/o18b4s

    2-5) thank you. Would I be able to get help with the CSS with the pro version?

    Response: Yes, definitely we will help you with the custom CSS.

    6) It definitely overlaps on mobile. I have not checked tablet yet. And the intro front page text wraps as well. URL is above.

    Response: When we inspected your site URL in the mobile version, everything seems fine.

    Screenshot:
    http://prntscr.com/o18chj

    So please provide the screenshot from your side. For send the screenshot you can use the light shot tools.

    https://app.prntscr.com/en/index.html

    Hope this clears the confusion.

    Thank You.

    in reply to: Replace google fonts with locally-hosted #99796
    wensolutions
    Keymaster

    Hello @joev,

    To replace the currently used font with your custom font will require higher code customization and as much as we would love to help you with this we are unable to do so it is beyond the support we offer for our product.

    So if you want then you can hire our professional developer. To hire a developer refer to the below given link:

    https://themepalace.com/hire-a-customizer

    If you have any query/confusion further, kindly let us know.

    Thank you.

    in reply to: Read full article #99794
    wensolutions
    Keymaster

    Hello

    Please attach the below given CSS by going to, Admin Panel > Appearance > Customize > Additional CSS

    header.page-header {
        display: none;
    }

    Hope this helps.

    For any further query/confusion, feel free to write back to us.

    Best Regards!

    in reply to: Remove "Blogs" from header picture #99786
    wensolutions
    Keymaster

    Hello

    Please attach the below given CSS by going to, Admin Panel > Appearance > Customize > Additional CSS

    header.page-header {
        display: none;
    }

    Hope this helps.

    For any further query/confusion, feel free to write back to us.

    Best Regards!

    wensolutions
    Keymaster

    Hello

    When we inspected further, we came to know that you have changed the URL name of your site and the URL is not as same as when you registered when the purchase to the PRO theme and plugin was made.

    Please send the licence reset mail in the given email address : info[at]themepalace.com

    Also, regarding the offer feature of WP Travel, the new update of WP Travel is already out with the fix.

    Hope this clears your confusion.

    Regards!

    wensolutions
    Keymaster

    Hello

    When we inspected your site, we found that your site is running with the theme version 1.0.6 and the update of version 1.0.7 is already out. Please once reload your dashboard and recheck the update.

    If the issue still persist, kindly write back to us.

    Best Regards !

    wensolutions
    Keymaster

    Hello,

    The tourable pro theme has released its latest version so please update to the latest version and verify the issue.

    Thank you.

    in reply to: Change Menu Header Image #99740
    wensolutions
    Keymaster

    Hello,

    The area that is covered by the menu in the header is “1350X70 px“. So you can almost upload the image of the size as mentioned above.

    Hope this helps.

    Thank you.

    wensolutions
    Keymaster

    Hello,

    We would like to apologize for all the trouble.

    We have already informed the theme author and they are working on it.

    We will get back to you as soon as we fix the issue and release the update.

    Hoping for your kind co-operation.

    Thank you.

    in reply to: Read full article #99738
    wensolutions
    Keymaster

    Hello

    Please find the answer to your queries below :

    Query 1 : Remove the “read full article” on my posts so people can read the full article without having to click on the button

    Response : To remove the “read full article” on the blog page, please attach the given code in the child theme file. Inside the child theme folder, first of all, create a folder called “template-parts” and inside the “template-parts” folder, create a file called “content.php” and add the following code in the file “content.php”

    <?php
    /**
     * Template part for displaying posts.
     *
     * @link https://codex.wordpress.org/Template_Hierarchy
     *
     * @package Theme Palace
     * @subpackage Musicsong Pro
     * @since Musicsong Pro 1.0.0
     */
    
    $options = musicsong_pro_get_theme_options();
    ?>
    
    <article id="post-<?php the_ID(); ?>" <?php post_class(); ?>>
        <div class="post-wrapper">
            <?php if ( has_post_thumbnail() ) : ?>
                <div class="featured-image" style="background-image: url('<?php the_post_thumbnail_url( 'large' ) ?>');">
                    <a href="<?php the_permalink(); ?>" class="post-thumbnail-link"></a>
                </div><!-- .featured-image -->
            <?php endif; ?>
    
            <div class="entry-container">
                <div class="entry-meta">
                    <?php musicsong_pro_posted_on(); ?>
    
                    <span class="cat-links">
                        <?php echo musicsong_pro_article_footer_meta(); ?>
                    </span><!-- .cat-links --> 
                </div><!-- .entry-meta -->
    
                <header class="entry-header">
                    <h2 class="entry-title"><a href="<?php the_permalink(); ?>"><?php the_title(); ?></a></h2>
                </header>
    
                <div class="entry-content">
                    <?php the_content(); ?>
                </div><!-- .entry-content -->
            </div><!-- .entry-container -->
        </div><!-- .post-wrapper -->
    </article>

    Query 2 : Removing the “Blogs” on the header

    Response : Can you please provide us with your site URL along with the screenshot of the section from which you want to remove the “Blogs” text so that we can provide you with a precise fix ?

    Hope this helps.

    For any further query/confusion, feel free to reach back to us.

    Best Regards!

    in reply to: Issues with Myself free #99737
    wensolutions
    Keymaster

    Hello @advocatedoula.

    first of all, thank you very much for your interest in the premium version of the theme.

    Please find the answer to your queries below:

    1) I do not want continuous text from the linked page under the heading. For example, in the “intro” section, you can see that it starts to take from the body of the text in that page. (“A…”)

    Response: Actually we are having trouble in understanding your query. In the intro section, only the title will be displayed. So can you please provide the proper screenshot explaining the issue so that we can help you further.

    2) Is there a way to eliminate the button in the “intro” section and just have it as a banner

    Response: Yes, it can be done through the CSS. So if you used the pro version kindly let us know so that we can help you with this.

    3) I also do not want sample text under the headings in the “about me” sections

    Response: It can be removed using the CSS.

    4) I especially do not want sample text under the “client login” page, as that defeats the purpose of it being password protected

    Response: It can be also done using the CSS.

    5) Is there a way to make my logo render larger?

    Response: It can be resolved using CSS.

    6) Finally, the mobile layout has the featured picture overlap the logo

    Response: The issue is very unlikely to happen. So can you please provide your site URL so that we can help you further?

    Hope this clears the confusion.

    If you any query/confusion further, kindly let us know.

    Thank you.

    in reply to: Float Feature Image #99655
    wensolutions
    Keymaster

    Hello @sephora,

    The theme itself does not have the feature to change the position of the featured image.

    Also to make it work as you want requires higher custom CSS so and as much as we loved to help you with this we are unable to do so as it is beyond the support we offer for our product.

    So if you want then you can hire our professional designer.

    To hire one refer to below given link:

    https://themepalace.com/hire-a-customizer

    Thank you.

    in reply to: Change Menu Header Image #99654
    wensolutions
    Keymaster

    Hello

    First of all, we apologize for the inconvenience.

    Please add the below given CSS in the additional CSS section.

    header#masthead {
        background-color: none;
        background-image : URL("https://wfnos.org/wp-content/uploads/2019/05/Wide-image-showing-flags-of- 
        nations.jpg") !important;
        background-position: center
    }

    Also, since the flags image are with multiple colors, the text color is getting affected.

    Screenshot : https://prnt.sc/o0902i

    Please once verify the CSS and report us back if you want the changes in the existing font color.

    For any further query/confusion, feel free to write back to us.

    Best Regards!

    in reply to: Theme issues #99652
    wensolutions
    Keymaster

    Hello

    Glad we could help you.

    Also, we would really appreciate if you can drop your valuable reviews for the theme. You can drop your reviews through the given link : https://wordpress.org/support/theme/ecommerce-market/reviews/#new-post

    For any further query/confusion, feel free to write back to us.

    Best Regards!

    in reply to: Site title #99651
    wensolutions
    Keymaster

    Hello @lindajerlangmail-com,

    Glad that you found the fixed by yourself.

    If you have any issues further, kindly let us know.

    Thank you.

Viewing 15 posts - 2,221 through 2,235 (of 8,657 total)