Forum Replies Created

Viewing 15 posts - 2,731 through 2,745 (of 8,657 total)
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  • Author
    Posts
  • March 11, 2019 at 12:59 am in reply to: Installation #92848
    wensolutions
    Keymaster

    Hello @Tjcalloway,

    First of all thank you very much for buying the theme.

    Regarding your query, after you buy the theme from the theme palace you will get the zip file of the theme. Download the theme and then upload it by going to Admin Panel > Appearance > Themes > Add New and upload the zip file.

    Screenshot:
    https://prnt.sc/mw4yqp

    You can upload the file via FTP.

    Hope this clears the confusion.

    If you have any issues further kindly let us know.

    Best Regards!!

    March 10, 2019 at 11:27 pm in reply to: Placement of tagline #92825
    wensolutions
    Keymaster

    Hello @fuchsr

    Glad that we could help you,

    Kindly let us know if you have any further query/confusion.

    Best Regards!!

    March 10, 2019 at 11:18 pm in reply to: Graduate Pro stock image pinned to menu and pages #92824
    wensolutions
    Keymaster

    Hello @golden-grove-school

    Actually the slider feature is available only for the homepage section and for the inner page sections, the image remains static. The image of the inner page comes from the featured image section of the individual post/pages. If you want to change the static images, please go to , Admin Panel > pages/post and change the featured image.

    However, regarding the slider issue, integrating the slider in the inner pages requires higher level of code customization and hence you need to hire a professional developer. To hire a developer, please refer to the given link : https://themepalace.com/hire-a-customizer/

    Hope to hear from you again,

    Feel free to reach us for any further query/confusion,

    Best Regards!!

    March 8, 2019 at 7:32 am in reply to: Can not edit/add any pages after update #92695
    wensolutions
    Keymaster

    Hello,

    The issue that you have reported is quite unlikely to occur.

    Can you please provide us with your login credentials so that we can inspect your issue further?

    Please provide your credentials in the given address : wensolution[at]gmail.com

    Hope to hear from you soon,

    Regards!!

    March 8, 2019 at 5:51 am in reply to: Page Preview No Longer Working #92694
    wensolutions
    Keymaster

    Hello @rvcs,

    We would like to apologize for the inconveniences.

    We will look for the issue more precisely in a different setting and let you know.

    Thank you.

    Best Regards!!

    March 8, 2019 at 5:48 am in reply to: Placement of tagline #92693
    wensolutions
    Keymaster

    Hello @fuchsr,

    It is because the menu is in Uppercase.

    So as a fix please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.

    @media only screen and (min-width: 1024px) and (max-width: 1129px) { 
  .site-logo img {
    max-height: 42px;
    margin-right: 9px;
  }
  .site-title {
    font-size: 22px;
  }
  .site-description{
    font-size: 12px;
  }
  .main-navigation ul.nav-menu > li > a {
    padding: 36px 6px;
    font-size: 15px;
  }
}
@media only screen and (min-width: 1130px) and (max-width: 1330px) {
  .site-logo img {
    max-height: 49px;
    margin-right: 11px;
  }
  .site-title {
    font-size: 24px;
  }
  .site-description{
    font-size: 14px;
  }
  .main-navigation ul.nav-menu > li > a {
    padding: 36px 8px;
    font-size: 15px;
  }
}

    Hope this helps.

    Best Regards!!

    March 7, 2019 at 10:59 pm in reply to: Placement of tagline #92570
    wensolutions
    Keymaster

    Hello @fuchsr,

    When we checked the site in responsive view we were unable to find such an issue as you can see in the screen record below:

    https://www.useloom.com/share/0d355447c4f8467ca96394e935e5690d

    Can you please provide the specific screen size so that we can help you?

    Thank you.

    Best Regards!!

    March 7, 2019 at 10:27 pm in reply to: Page Preview No Longer Working #92568
    wensolutions
    Keymaster

    Hello @rvcs

    We tested in WordPress version 5.1 and everything worked perfectly fine.

    Please once verify the issue in your side and let us know,

    Regards!!

    March 7, 2019 at 6:03 am in reply to: Remove White line in header (under cloud ) #92537
    wensolutions
    Keymaster

    Hello @lincoln11,

    We would like to apologize for the trouble but when we checked your site URL in a different browser like Chrome, Firefox, and IE. So can you please mention clearly which browser are you using and the OS so that we check the issue properly.

    Hoping to hear from you soon.

    Best Regards!!

    March 7, 2019 at 4:16 am in reply to: Thumbnail of About Us section on HOME page #92528
    wensolutions
    Keymaster

    Hello @pyaesonekyaw,

    Can you please once post your site URL so that we can inspect the issue further?

    Also when we tested the issue on our side we could not find such an issue?

    Hoping to hear from you soon.

    Best Regards!!

    March 7, 2019 at 4:03 am in reply to: Slider #92527
    wensolutions
    Keymaster

    Hello @autismcandles,

    Can you provide your login detail so that we can set up the slider for you?

    Send the login detail in the email given below:

    wensolution@gmail.com

    Thank you.

    Best Regards!!

    March 7, 2019 at 2:19 am in reply to: Page Preview No Longer Working #92523
    wensolutions
    Keymaster

    Hello @rcvs,

    We checked with the recent version of the WordPress.

    So please once check in the recent version of the WordPress.

    Hoping to hear from you soon.

    Thank you.

    Best Regards!!

    March 7, 2019 at 2:12 am in reply to: Mobile menu #92522
    wensolutions
    Keymaster

    Hello @rj2802 and @fuchsr,

    Glad we could help you.

    Also, we will definitely note it as the requested feature.

    Let us know if there is anything further.

    Best Regards!!

    March 7, 2019 at 2:05 am in reply to: Category Page Description not visible #92521
    wensolutions
    Keymaster

    Hello @chris9264,

    Yes, the description of the category is currently not displayed in the category page. But we will definitely add it as the requested feature and will release the update soon by adding the feature.

    Thank you.

    Best Regards!!

    March 7, 2019 at 1:47 am in reply to: Graduate Pro stock image pinned to menu and pages #92520
    wensolutions
    Keymaster

    Hello @golden-grove-school,

    First of all, thank you very much for using the pro version of the theme.

    The sections that you refer to is the slider section. To enable the slider section just go to Admin Panel > Appearance > Customize > Homepage Sections > Featured Slider and chose the option in the content types.

    Screenshot: http://prntscr.com/mufkur

    You can set the slider using the page, post and category. If you chose the page then the image, content comes from the individual page edit screen. Similarly if you chose post, category then the image, content comes from the post edit screen.

    Hope this clears the confusion.

    If you have any queries further kindly let us know.

    Thank you.

    Best Regards!!

  • Author
    Posts
Viewing 15 posts - 2,731 through 2,745 (of 8,657 total)
1 2 3 … 182 183 184 … 576 577 578