Forum Replies Created

Viewing 15 posts - 2,776 through 2,790 (of 8,657 total)
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  • in reply to: One click demo import. #92205
    wensolutions
    Keymaster

    Hello,

    Currently we do not have the demo import option in the theme.

    Please refer to the documentation given in the link for the homepage setup and more : https://themepalace.com/instructions/themes/wen-associate-pro/

    If you encounter any issue or have any query/confusion further, kindly let us know.

    Best Regards!!

    in reply to: Cannot edit slider & Home page shows up twice in menu #92204
    wensolutions
    Keymaster

    Hello @adrianabors

    First of all, thank you so much for using the theme.

    Regarding your issue, the reason that the homepage is appearing twice in the menu may be because you have assigned the homepage twice while registering the menu.

    Please refer to the given screenrecord : https://www.useloom.com/share/82312886732b4dc9aef7793052ca7448

    Also, for the slider in homepage, you can setup the sliders from the option Featured Slider by going to Admin Panel > Appearance > Customize > Featured Slider > Slider Type. In the Slider Type option, you will get multiple choices from which you can set the slider.

    Screenrecord : https://www.useloom.com/share/018b08d74f7f430a8162ab640f742c95

    If you select the Featured Image option directly, you will get the field to upload the images in the customizer screen itself. Upon selecting the option as pages, post and category, you need to upload the featured image in the respective page/post or assign the page/post to some category.

    Hope this helps,

    Let us know if you have any query further,

    Regards!!

    in reply to: notice width #92201
    wensolutions
    Keymaster

    Hello @beta

    The themes that we have are all fully responsive and has perfect layout in any devices that you visit the site from.

    However, if you encounter any issue regarding the responsive and other features of the theme, feel free to write us back.

    Hope to hear from you soon,

    Regards!!

    in reply to: Shop page is broken #92200
    wensolutions
    Keymaster

    Hello @lenylucky

    When we inspected your site URL, we noticed that the widget that you have registered in the sidebar is working perfectly well.

    If you want more widgets in the sidebar apart from the existing one, you need to register the widgets in the sidebar by going to Admin Panel > Appearance > Widgets

    If this is not what the issue that you tried to explain to us, please elaborate your issue further and write us back as for now everything seems to work perfectly fine.

    Hope to hear from you again,

    Regards!!

    in reply to: Mobile menu #92199
    wensolutions
    Keymaster

    Hello @rj2802

    Can you please provide us with your site URL so that we can inspect your query further ?

    Hope to hear from you soon,

    Regards!!

    in reply to: Allowing HTML in section excerpts #92198
    wensolutions
    Keymaster

    Hello @adk76

    The customization that you have requested demands higher level of code customization and hence, for the changes to appear in your site, you need to hire a professional developer.

    To hire a customizer, please refer to the given link : https://themepalace.com/hire-a-customizer/

    Hope to hear from you again,

    Regards!!

    in reply to: Page Preview No Longer Working #92196
    wensolutions
    Keymaster

    Hello @rcvs

    First of all, we would like to apologize for the delay in response.

    Regarding your query, when we checked the issue in our side, everything seems to work perfectly well.

    Please refer to the given screenrecord : https://www.useloom.com/share/4d98fa84bcad43efb3a7580735ea2041

    The issue might have raised because of the third party plugins so if you have installed any third party plugin, kindly deactivate and verify the issue.

    Hope to hear from you soon,

    Regards!!

    in reply to: How do I use different Image for Destination and Trips #92015
    wensolutions
    Keymaster

    Hello @meraghu,

    Currently, there is no such feature of uploading the image for each destination (category). The image will come from the trips from that destination and to work as you want to require higher code customization.

    Also, currently you can only change the slug URL of the trip listing page but not of the destination. If you want then you can hire a professional developer.

    To hire a developer, please refer to below given link:

    https://themepalace.com/hire-a-customizer

    Hope this helps.

    Best Regards!!!

    in reply to: booking, search… #92007
    wensolutions
    Keymaster

    Hello @travelrightllc,

    First of all thank you very much for using the theme and the addon.

    Now please find answers to your query below:

    1- trying to remove ” / person ” next to price

    Response: Currently it not possible as it requires higher code customization.

    2- having the ability to remove the necessity to select dates to go thru for a purchase

    Response: Yes, if you add the pricing option and dates and assign that pricing option to that dates will remove the date picker from the front end. Since the date will be fixed there is no need of having the calendar in the pricing option.

    3- figuring out how to have a pdf file bought and downloadable after purchase as a trip guide

    Response: Currently, there is no such feature but if you require then you can hire a professional developer.

    To hire a developer please refer to below given link:

    https://themepalace.com/hire-a-customizer

    Hope this clears the confusion.

    Let us know if you have any query/confusion further.

    Best Regards!!!

    in reply to: Help me urgently on this feature #92006
    wensolutions
    Keymaster

    Hello,

    Let us know if there is any confusion further.

    Best Regards!!

    in reply to: Remove comments and like icon #91991
    wensolutions
    Keymaster

    Hello @dominiks

    When we inspected your customization request on our side, we noticed that the customization demands changes in the core theme file through the child theme resulting a complex procedure.

    However, if you still want the changes to appear in your side, you can hire our professional developer. To hire a developer, please refer to the given link : https://themepalace.com/hire-a-customizer

    Hope to hear from you again,

    Regards!!

    in reply to: Need dummy data for the theme which i purchased #91990
    wensolutions
    Keymaster

    Hello @mvkamalesh,

    First of all thank you very much for using the pro version of the theme.

    Currently, we do not have the demo data available within the theme. But there is nothing to worry about as we do have the official documentation which you can refer to set the site.

    Doc link:

    https://themepalace.com/instructions/themes/education-hub-pro/

    Further, if you have any query/confusion while setting up any of the sections then kindly let us know.

    Thank you.

    Best Regards!!

    in reply to: Widget sidebar next to sections #91989
    wensolutions
    Keymaster

    Hello @dominiks,

    The sidebar area is defined only in the home content area, single post, single page and archive pages. Since it is not defined for the front page section, it requires higher level code customization as we need to work on the layout as well.

    So if you want then you can hire the professional developer so that you would get what you want.

    To hire the developer please refer to below-given link:

    https://themepalace.com/hire-a-customizer

    Thank you.

    If you have any query/confusion please let us know.

    Best Regards!!

    in reply to: Main Slideshow – Sort by date error #91988
    wensolutions
    Keymaster

    Hello @simonnealessi85,

    We will look for the issue and let you know.

    Hoping for your kind co-operation.

    Best Regards!!

    in reply to: Testimonials Issues #91987
    wensolutions
    Keymaster

    Hello @stratuspg,

    To make the category available make sure to assign the post you have created in the categories of your choice. Then the categories will be available in the option “Select Category:“.

    Also, to integrate with Facebook and Google requires higher code customization.

    So if you wish then you can hire our professional developer.

    To hire a developer please refer to below-given link:

    https://themepalace.com/hire-a-customizer

    Hope this helps.

    Best Regards!!

Viewing 15 posts - 2,776 through 2,790 (of 8,657 total)