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Hello @radzhesh,
Please provide the details regarding purchase issues and refund requests to the e-mail address :
Your requests will be processed further through the e-mail.
Best Regards !!
Hello @venkadeshcivil,
If you have made changes to the main theme files, the customization will be lost upon the theme update.
However, no settings / theme options and setup will be lost unless the theme files has been modified.
If you have made changes to the theme files itself, you will need to add ALL the customizations / changes in the parent theme to your child theme and only after that update the parent theme accordingly.
If you have any queries further, please feel free to post them here.
Best Regards !!
Hello @radzhesh,
The support forum is dedicated to the product support and issues resolution regarding the specific theme only.
Please provide the details regarding purchase and the purchase issues to the themepalace e-mail address :
info[at]themepalace.com
Best Regards !!
Hello @radzhesh,
The support forum is dedicated to the product support and issues resolution regarding the specific theme only.
Please provide the details regarding purchase and the purchase issues to the themepalace e-mail address :
info[at]themepalace.com
Best Regards !!
Hello @akeller1862,
Please find below the responses on each of your queries listed below :
- Regarding the menu page links
- Regarding the Social Icons
The header page links ( primary navigation Menu ) in the Nature Bliss Pro theme comes from the “Primary Mneu” menu location. Please make sure you have created and assigned your desired menu to the primary menu location in the theme from Admin Dashboard > Appearance > Menus. You can edit / arrange the menu of your choice from here.
The social icons in the headef also comes from the menu assigned to the “social menu” menu location in the theme, to display the social menu in the header create a new social menu with custom links to the social links and assign the menu in the social menu location.
Save the menu and the social icons will be displayed in the top header.If you have any queries further, please feel free to post your queries.
Hope this Helps,
Best Regards !!
Hello @abdulrashid123,
To activate the license in your new site please make sure the new site URL has been updated and saved in your Themepalace Account > Manage Sites.
You can also check the blog article here on adding and updating site address to use with your license keys here :
http://themepalace.com/tutorials/activate-themes-license/
If you are still having trouble with the license, you can also send your queries to info[at]themepalace.com
Hope this Helps,
Best Regards !!
Hello @enelson872,
The error message that you have provided does not seem to theme related to Education Hub Pro theme.
Also, as the theme itself has not been tested with code editor plugins for compatibility, we cannot recommend any specific plugin usage for editing theme codes.
Furthermore, if you are trying use code editor plugins to edit theme codes, please be aware that the method is not recommended as it has the risks of generating fatal errors and also the changes are lost upon theme update if the theme is directly modified.
If you have any queries / confusions regarding theme please feel free to post your queries here.
Best Regards !!
Hello @huakailani,
While we have tested the menu in the Education Hub Pro theme the mobile menu dropdown seems to be working fine on our side.
Please provide us details on the issue further with your Website URL / Screenshot of the issue so that we could visualize the issue and provide you with some precise fix.
Best Regards !!
Hello @jjambeck,
The issue regarding the sticky menu not being smooth seems to have caused by the huge logo size in your website.
As a fix, you can disable the sticky menu for your website. To do so, please go to your Admin Dashboard ▸ Appearance ▸ Customize ▸ Theme Options ▸ Layout Options and uncheck the Enable Sticky Menu option checkbox.
This will remove the sticky menu behavior and thus fixing the issue.
Hope this Helps,
Best Regards !!
Hello @jimd,
To change the mobile menu trigger bar colors in WEN Associate theme, you can paste in the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :
@media only screen and (max-width: 767px){ #mobile-trigger .fa.fa-bars { color: #0917e6; } }You can change the color of the bars to your desired color by changing the color hex code.
Hope this Helps,
Best Regards !!
Hello @mykul0rr,
We apologize for the delayed response. Pleas be assured that Our support team will thoroughly respond to your queries as soon as possible in each of the threads.
Regarding the query
While we have tested the latest version of the photomania pro theme, the UI issues you have mentioned was not seen in iphone 5 screen on our side.
Could you please provide us your Website URL and provide us details ( if possible : screenshot ) on the issues so that we could inspect the issues and help you with some precise fix ?
Best Regards !!
Hello @leontan15,
While we have inspected your website URL, the CSS implemented for the primary menu seems to be applied from the Max Mega Menu Plugin itself and not the theme styles.
Please make sure the layout / styling for the mega menu is applied correctly in the plugin itself from the WordPress dashboard.
Alternatively, you can also remove the theme default navigation wrappers by creating child theme add adding in the following code in your child theme’s functions.php file :
/** * Site branding. * * @since 1.0.0 */ function travel_eye_add_primary_navigation() { wp_nav_menu( array( 'theme_location' => 'primary', 'menu_id' => 'primary-menu', 'fallback_cb' => 'travel_eye_primary_navigation_fallback', ) ); }Hope this Helps,
Best Regards !!
Hello @fatim,
While we have tested the shopping cart / signin links in the header of the clean commerce pro theme in mobile version, the cut-off issue was not seen on our side.
Please provide us your Website URL / screenshot of the issue so that we could visualize the issue and help you with some precise fix.
Best Regards !!
Hello @stefania,
To remove the posts navigation for single posts. Please add in the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :
nav.navigation.post-navigation { display: none; }Hope this Helps,
Best Regards !!
Hello @marcel-janssen,
The feature to add display different header image for each page is not yet available for the Edu Care Pro theme with the current version.
We will however add it to the feature request and consider adding the feature with theme future updates.
If you still want the feature for the theme, you can also choose to consider Hiring a professional customizer to add the additional feature in the theme.
To hire a customizer, please follow the link here : http://themepalace.com/hire-a-customizer/
Best Regards !!
