Forum Replies Created

Viewing 15 posts - 6,706 through 6,720 (of 8,657 total)
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  • in reply to: Mobile Responsive Image Resize Not Working #31623
    wensolutions
    Keymaster

    Hello @kittenca717,

    Clean Commerce Pro if fully responsive theme.

    And as far as we have checked the theme locally we are unable to find such issue.

    So can you post your site URL so that we could inspect your issue and provide the solutions.

    Hope you understand .

    Best Regards!!

    wensolutions
    Keymaster

    Hello,

    Your thread has been already answered here.

    http://themepalace.com/topic/home-page-confusion/#post-31619

    let us know for further confusion.

    Regards!!

    in reply to: How to remove default Homepage in Education Hub Free Version #31620
    wensolutions
    Keymaster

    Hello @sharjil.art,

    You thread has already been answered. Refer to below link:

    http://themepalace.com/topic/home-page-confusion/#post-31619

    Thank you 🙂

    in reply to: Home Page Confusion #31619
    wensolutions
    Keymaster

    Hello @sharjil.art,

    In the navigation panel only those menu item will appear that you have selected .

    So you can remove the home menu item by going to Admin Panel > Appearance > Menus. Here remove the home menu item form the menu selected and assign to the primary location.

    For clear information refer to below link:

    http://image.prntscr.com/image/e21123b54e1d47f0bbb34c43188fab8f.png

    Hope this helps .

    Let us know if you have any confusion further.

    Best Regards!!

    in reply to: slider image custom size #31606
    wensolutions
    Keymaster

    Hello @qcumbers,

    The image used in the slider is used as the background image for the slider section so the height of the image will increase along with the addition of the content.

    So from the site URL you have provided, it is found that you have not include any content so the height of the slider section has reduced.

    If you want the image to appear like in the demo, please include some content in the content area and see it works.

    If this does not solve your issue, let us know.

    Best Regards!!

    in reply to: Icons above the links on the header. #31605
    wensolutions
    Keymaster

    Hello @dcreech,

    The option to add custom classes for the menu items is the inbuilt feature of WordPress Dashboard dedicated for the use of users. This is rather simple way to implement and extend functionality of the menu section.

    You can check the options and go through the WordPress dashboard of your website to look around and experiment with the features available by default and by the theme itself to get a good hold of using all the sections.

    Also, if you run into any trouble, we are always here to help 🙂

    Have a great weekend Ahead,
    Best Regards !!

    in reply to: Menu issues #31604
    wensolutions
    Keymaster

    Hello @bfausett21,

    We apologize for the inconvenience but as we have also mentioned earlier, the Clean Commerce Pro theme has integrated compatibility and recommends the use of WooCommerce plugin for the shopfront.

    Also, it is not possible for a theme to test and support compatibility for all third-party plugins.

    If you decide to use woocommerce plugin for the shopfront we can help you if you are having any issues, however compatibility fixes for the third party plugins ( like Ecwid Shopping cart ) is beyond the scope of this support forum.

    You can also choose to hire a professional customizer to work on the compatibility issues with advanced code customization. To hire a customizer, please go through the link here :

    http://themepalace.com/hire-a-customizer/

    Hope you would understand,

    Best Regards !!

    in reply to: Help – Site not showing up #31603
    wensolutions
    Keymaster

    Hello @sretzlaff

    The issue might have occurred due to conflict with the third party plugin . So please very your issue by deactivating the plugin one by one and see if it works.

    If this does not solve your issue, let us know and we will inspect further.

    Best Regards!!

    in reply to: slider messed up since update! #31602
    wensolutions
    Keymaster

    Hello @Laurine,

    You are having such issue because of the background section of the page you have built using the Page builder. So in order to solve your issue use below CSS .

    For this goto Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.

    div#panel-18-0-0-0 {
       background-color: #184035 ;
    }

    Hope his helps.

    Also if you require any further assistance, please let us know.

    Best Regards!!

    in reply to: Editing Page #31598
    wensolutions
    Keymaster

    Hello @aybo,

    We apologize for the inconvenience, but we are actually having trouble understanding youry query correctly.

    Please provide us your Website URL or explain your query with screenshot, so that we could inspect the site and provide you with a precise fix.

    Hope you would understand,

    Best Regards !!

    in reply to: delete featured image form blog post itself #31582
    wensolutions
    Keymaster

    Hello @spotlightrend

    If you do not want the featured image to appear inside the particular post, theme itself has feature to hide them.

    For this goto Admin Panel > Appearance > Customize > Theme Options > Layout > Image in Single Post/Page and select No Image from the dropdown options.

    Hope this helps.

    If you any issue further, feel free to post them and we will assist you further.

    Best Regards!!

    wensolutions
    Keymaster

    Hello @blackgel@gmail.com,

    To make the footer area appear in the customize screen at first goto Admin Panel > Appearance > Widgets.
    There you will be able to see the all four widget area.Here place one of the widget of you choice in the any of the footer area and save them.

    Now you will be able to see the footer widget area in the Admin Panel > Appearance > Customize > Widgets.. After the placement of the widget it will appear in the front end as well.

    Hope this helps.

    If you any issue further, please let us know.

    Best Regards!!

    in reply to: Sliderproblems at University Hub Free Version #31457
    wensolutions
    Keymaster

    Hello @markuswedl

    Please goto Admin Panel > Appearance > Customize > Static Front Page and check Static page as you have checked Your latest Posts right now.

    Assign the pages for displaying the latest post and front page respectively .

    Refer to below screen shot :

    http://image.prntscr.com/image/befe5707ed6647939759fad4ed954908.png

    Hope this helps.

    If this does not solve your issue, let us know.

    Best Regards!!

    in reply to: Sliderproblems at University Hub Free Version #31453
    wensolutions
    Keymaster

    Hello @markuswedl

    As we can see from the screen shot you have posted, you have set the featured image for the post .

    Also for your information, theme has the option to chose the featured page for the slider section so you need to add image in the Featured Image Section of the particular page not the post.

    This can be done by going to Admin Panel > Pages . Goto particular page you want and upload the image and assign that page for the slider from customizer.

    Refer to below screen shot:
    http://image.prntscr.com/image/2a113638432a4d91b39feab29cbd7812.png

    As you have shown interest in premium version of the theme, here is the link to know about more amazing feature of the pro version.

    http://themepalace.com/downloads/university-hub-pro/
    Hope this helps .

    Also let us know if you have any confusion while achieving this result .

    Best Regards!!

    in reply to: Error after install #31441
    wensolutions
    Keymaster

    Hello @factorone33,

    Although we are not getting any such errors, we have tested the theme if the setup environment as discussed above and updated the sections in the code that we suspect might have caused the issue in your website.

    Please update the theme to the latest available version ( version. 1.0.6 ) and check to see if it resolves your issues.

    If you have any further queries / issues, please feel free to post them here.

    Thank you for the patience,

    Best Regards !!

Viewing 15 posts - 6,706 through 6,720 (of 8,657 total)