Forum Replies Created

Viewing 15 posts - 6,736 through 6,750 (of 8,657 total)
  • Author
    Posts
  • wensolutions
    Keymaster

    Hello @mwjeff

    Your query has already been replied here :

    http://themepalace.com/topic/site-titlelogotagline-responsiveness/#post-31279

    Please check the thread for the resolution.

    Best Regards !!

    in reply to: Site title/logo/tagline responsiveness #31279
    wensolutions
    Keymaster

    Hello @mwjeff,

    The issue regarding the featured contents title display is also due to the conflict with the Custom CSS that you have implemented in the site.

    Our suggestion is that you should first filter the Custom CSS that you have implemented in the site first as it is creating conflict with other parts of the theme too. Please always use specific CSS selectors and avoid using common classes for your Custom CSS implementation.

    You can override the previous CSS with the CSS below, however without filtering the previous CSS that you have used, it is creating unnecessary hassle to to achieve the layout the theme already has :

    #featured-content h2.entry-title {
        display: block!important;
    }

    Please feel free to post in your queries if you have any confusion / queries.

    Best Regards !!

    in reply to: Site title/logo/tagline responsiveness #31275
    wensolutions
    Keymaster

    Hello @mwjeff

    Your query regarding the responsive logo view has already been replied here :

    http://themepalace.com/topic/education-hub-pro-installing/#post-31255

    Please refer to the thread for the resolution.

    If you have any issues further, feel free to post in your queries.

    Best Regards !!

    in reply to: How to center featured content title #31273
    wensolutions
    Keymaster

    Hello @mwjeff,

    The headings in the “Featured Content” block is displayed from the page / post title that you have chosen to display in the section.

    Please make sure that you have chosen pages / posts with proper title for the section from your Admin Dashboard > Appearance > Customizing > Featured Content > Featured Content Type.

    Also, try changing the posts / pages you have chosen for the section.

    If this does not resolve the issue, please share with us your website URL so that we can inspect your website for the issue and provide you a precise fix.

    Best Regards !!

    in reply to: education hub pro installing #31255
    wensolutions
    Keymaster

    Hello @mwjeff

    As we inspected your issue from the site URL you have provided it is found that the issue is caused due the conflict with custom CSS that is implemented for site header.

    Now to fix the issue go to Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.

    .site-header {
        width: auto!important;
    }

    Also please make sure to implement the media query targeting the screen / view you want the code to be implemented, if you are implementing the any custom CSS in the theme.

    Hope this helps .

    in reply to: I cannot change the photos in home/front #31251
    wensolutions
    Keymaster

    Hello @SalArmyTulsa,

    We apologize that you are having trouble with the instructions.

    Please explain further the section / option of the theme that you are having trouble with and your Website URL so that we could help you further.

    Best Regards !!

    in reply to: I cannot change the photos in home/front #31249
    wensolutions
    Keymaster

    Hello @SalArmyTulsa,

    If you are having any trouble setting up the Charitize Pro theme, you can check the theme’s official documentation that contains concise information of theme usage with screenshots. Please check the documentation from the link below :

    http://themepalace.com/theme-instructions/charitize-pro/

    Also, if you have any queries further or need any further assistance, you can post in your queries and we will happily assist you further.

    Hope this Helps,

    Best Regards !!

    in reply to: Managing sites? #31248
    wensolutions
    Keymaster

    Hello @jtayman3,

    The “Upgrade to Pro” button is only shown in the customizer while the free version of the University Hub theme is activated in the website.

    Please check and verify that you have installed and activated the pro version of the theme.

    Also, please share with us your website URL so that we can inspect the site and instruct further.

    If you are still having trouble with the upgrade you can also choose to send us your WordPress backend credentials to our official support e-mail : support[at]wensolutions.com so that we could log into your website and check for the issue further.

    Hope this Helps,

    Best Regards !!

    in reply to: Error after install #31247
    wensolutions
    Keymaster

    Hello @factorone33,

    Thank you very much for sharing the details with us. We will surely be testing the theme latest version in the similar server setup environment.

    If any issues found in the theme, the issues will be resolved with future updates.

    Thank you for the co-operation,

    Best Regards !!

    in reply to: Mobile Site #31246
    wensolutions
    Keymaster

    Hello @coachbrandt,

    The WEN Associate Pro theme slider is designed to hide the caption of the slider for smaller screens by default. With the default design , the captions are only visible on landscape mode of the mobile devices.

    However, if you still wish to display the caption in the mobile view, you can use some Custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :

    @media only screen and (max-width: 767px){
    #featured-slider .cycle-caption{
    	    left: 7%;
    	    top: 27px;
    	    width: 88%;
    	    bottom: 3px;
    	}
    }
    
    @media only screen and (max-width: 479px){
    
    #featured-slider .cycle-caption p{
    		display:block;
    	}
    
    }

    Hope this Helps,

    Best Regards !!

    in reply to: Unstick header #31245
    wensolutions
    Keymaster

    Hello @baker99,

    If you have any theme related issue, please let us know and we will happily assist you further.

    Best Regards!!

    wensolutions
    Keymaster

    Hello @brasiguaios,

    As we have inspected your site from the site URL you have provided it is found that you have not update your theme to the latest version, so please update to the latest version of the theme.

    Also you have include the additional CSS which is causing this issue .

    For the quick fix you can use below CSS.

    For this goto Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.

    h1.entry-title {
        text-transform: none;
        font-size: 2.00em;
    }

    Also, we strongly recommend you to use the child theme for any modification you would like in the theme.in this way modification on the theme wont be lost upon theme updates.

    Hope this helps.

    If you any problem further ,please let us know .

    Best Regards!!

    in reply to: slider image custom size #31243
    wensolutions
    Keymaster

    Hello @Qcumbers,

    Please provide us your website URL also explaining your requirements for the slider image so that we could inspect your website and provide a precise fix.

    We could help you better with the image if we could inspect the site and test some CSS codes suitable for the image / slider you have used currently.

    Best Regards !!

    in reply to: Error in price display #31242
    wensolutions
    Keymaster

    Hello,

    Glad to know that the problem has been solved.

    If there are any further query, then, please feel free to post them.

    We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
    https://wordpress.org/support/view/theme-reviews/clean-commerce

    Best Regards !!

    in reply to: Unstick header #31167
    wensolutions
    Keymaster

    Hello @baker99,

    The primary menu in the Flat Commerce Pro theme is rendered from the “menus.php” file in Theme directory > inc.

    If you are willing to make code changes to add additional functionalities in the theme, please always choose to create and use Child theme and make your modifications from there.

    Also, if you are not confident with code handling and / or require professional help with theme customization you can also choose to Hire a professional Customizer for your custom tasks.

    Best Regards !!

Viewing 15 posts - 6,736 through 6,750 (of 8,657 total)