Forum Replies Created
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February 7, 2017 at 6:53 am in reply to: Featured Content not showing headings/titles as shown on theme #31281
wensolutions
KeymasterHello @mwjeff
Your query has already been replied here :
http://themepalace.com/topic/site-titlelogotagline-responsiveness/#post-31279
Please check the thread for the resolution.
Best Regards !!
wensolutions
KeymasterHello @mwjeff,
The issue regarding the featured contents title display is also due to the conflict with the Custom CSS that you have implemented in the site.
Our suggestion is that you should first filter the Custom CSS that you have implemented in the site first as it is creating conflict with other parts of the theme too. Please always use specific CSS selectors and avoid using common classes for your Custom CSS implementation.
You can override the previous CSS with the CSS below, however without filtering the previous CSS that you have used, it is creating unnecessary hassle to to achieve the layout the theme already has :
#featured-content h2.entry-title { display: block!important; }Please feel free to post in your queries if you have any confusion / queries.
Best Regards !!
wensolutions
KeymasterHello @mwjeff
Your query regarding the responsive logo view has already been replied here :
http://themepalace.com/topic/education-hub-pro-installing/#post-31255
Please refer to the thread for the resolution.
If you have any issues further, feel free to post in your queries.
Best Regards !!
wensolutions
KeymasterHello @mwjeff,
The headings in the “Featured Content” block is displayed from the page / post title that you have chosen to display in the section.
Please make sure that you have chosen pages / posts with proper title for the section from your Admin Dashboard > Appearance > Customizing > Featured Content > Featured Content Type.
Also, try changing the posts / pages you have chosen for the section.
If this does not resolve the issue, please share with us your website URL so that we can inspect your website for the issue and provide you a precise fix.
Best Regards !!
wensolutions
KeymasterHello @mwjeff
As we inspected your issue from the site URL you have provided it is found that the issue is caused due the conflict with custom CSS that is implemented for site header.
Now to fix the issue go to Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.
.site-header { width: auto!important; }Also please make sure to implement the media query targeting the screen / view you want the code to be implemented, if you are implementing the any custom CSS in the theme.
Hope this helps .
wensolutions
KeymasterHello @SalArmyTulsa,
We apologize that you are having trouble with the instructions.
Please explain further the section / option of the theme that you are having trouble with and your Website URL so that we could help you further.
Best Regards !!
wensolutions
KeymasterHello @SalArmyTulsa,
If you are having any trouble setting up the Charitize Pro theme, you can check the theme’s official documentation that contains concise information of theme usage with screenshots. Please check the documentation from the link below :
http://themepalace.com/theme-instructions/charitize-pro/
Also, if you have any queries further or need any further assistance, you can post in your queries and we will happily assist you further.
Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @jtayman3,
The “Upgrade to Pro” button is only shown in the customizer while the free version of the University Hub theme is activated in the website.
Please check and verify that you have installed and activated the pro version of the theme.
Also, please share with us your website URL so that we can inspect the site and instruct further.
If you are still having trouble with the upgrade you can also choose to send us your WordPress backend credentials to our official support e-mail : support[at]wensolutions.com so that we could log into your website and check for the issue further.
Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @factorone33,
Thank you very much for sharing the details with us. We will surely be testing the theme latest version in the similar server setup environment.
If any issues found in the theme, the issues will be resolved with future updates.
Thank you for the co-operation,
Best Regards !!
wensolutions
KeymasterHello @coachbrandt,
The WEN Associate Pro theme slider is designed to hide the caption of the slider for smaller screens by default. With the default design , the captions are only visible on landscape mode of the mobile devices.
However, if you still wish to display the caption in the mobile view, you can use some Custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :
@media only screen and (max-width: 767px){ #featured-slider .cycle-caption{ left: 7%; top: 27px; width: 88%; bottom: 3px; } } @media only screen and (max-width: 479px){ #featured-slider .cycle-caption p{ display:block; } }Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @baker99,
If you have any theme related issue, please let us know and we will happily assist you further.
Best Regards!!
February 6, 2017 at 10:51 pm in reply to: My subdomain does not recognise that I have the full version of the template #31244wensolutions
KeymasterHello @brasiguaios,
As we have inspected your site from the site URL you have provided it is found that you have not update your theme to the latest version, so please update to the latest version of the theme.
Also you have include the additional CSS which is causing this issue .
For the quick fix you can use below CSS.
For this goto Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.
h1.entry-title { text-transform: none; font-size: 2.00em; }Also, we strongly recommend you to use the child theme for any modification you would like in the theme.in this way modification on the theme wont be lost upon theme updates.
Hope this helps.
If you any problem further ,please let us know .
Best Regards!!
wensolutions
KeymasterHello @Qcumbers,
Please provide us your website URL also explaining your requirements for the slider image so that we could inspect your website and provide a precise fix.
We could help you better with the image if we could inspect the site and test some CSS codes suitable for the image / slider you have used currently.
Best Regards !!
wensolutions
KeymasterHello,
Glad to know that the problem has been solved.
If there are any further query, then, please feel free to post them.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
https://wordpress.org/support/view/theme-reviews/clean-commerceBest Regards !!
wensolutions
KeymasterHello @baker99,
The primary menu in the Flat Commerce Pro theme is rendered from the “menus.php” file in Theme directory > inc.
If you are willing to make code changes to add additional functionalities in the theme, please always choose to create and use Child theme and make your modifications from there.
Also, if you are not confident with code handling and / or require professional help with theme customization you can also choose to Hire a professional Customizer for your custom tasks.
Best Regards !!
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