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July 23, 2016 at 1:00 pm in reply to: how to add multiple contact number and multiple email adress #13525
wensolutions
Keymaster@errol, since theme originally comes with single option for contact number and email address input therefore more than one is not supported from the given theme options.
As an alternative, you need to customize the theme itself to fulfill this requirement through Child Theme approach.
To know more detail about how to create Child Theme to customize / override the parent theme behavior, check the following link
https://codex.wordpress.org/Child_Themes
Alternatively, you can Hire a Customizer to get this feature added in your current theme without any hassle.
Click Hire a Customizer.
Hope this helps !
Thank you.
July 23, 2016 at 10:55 am in reply to: How to increase the amount of text in the featured slider caption? #13519wensolutions
KeymasterHello @pingbara,
The variance in excerpt length for Thai vs English language could be because of Unicode difference. Therefore, you need to change the word count length directly from code in a file.
Follow these steps :
Note : Backup the file before you make the changes above. Editing code directly on parent theme is not recommended.
1. Create a Child Theme. Or, you can simply download WP Child Theme Generator plugin to create a child theme easily.
2. Open the file from /inc/hooks/slider.php.
3. Copy the entire line of code from line no. 27 to line no. 256 and paste it on your child theme’s functions.php .
4. Search the code below
$slides[ $cnt ]['excerpt'] = education_hub_the_excerpt( apply_filters( 'education_hub_filter_slider_caption_length', 30 ), $post );
and adjust the numeric value from default30to60or above upon your choice.5. Finally Save and see the changes in the caption .
Hope this helps!
wensolutions
Keymaster@donnabia, whole background color can be changed from Customize -> Color Options -> Basic Color Options => Background Color option.
Similarly for post content color from Customize -> Color Options -> Content Color Options -> Background Color Title => Color / Text Color .
If the changes from these options are not what you are looking for then please share us your site URL with some elaborated details. We would then try to figure out the solution to your query.
Thank you.
wensolutions
Keymaster@donnabia, you can change the purple background color from Customize -> Color Options -> Primary Menu Color Options -> Primary Background Color option .
Hope this helps you resolving your current request.
Thank you.
wensolutions
KeymasterHi @raewillie, similar request has been already resolved in this thread.
http://themepalace.com/topic/setting-main-menu-position/
Hope this will help you resolving your query.
wensolutions
Keymaster@fishipictures, slider is currently found disabled in your site homepage when we checked from given link.
But still, please try to double verify your issue regarding variable image height with the slider in our demo site which also has 1360x530px and is working fine.
If you still have any confusion, kindly let us know again.
July 22, 2016 at 7:07 am in reply to: How to increase the amount of text in the featured slider caption? #13434wensolutions
KeymasterHello @pingbara
Since this is all working fine on our local machines we are unable to replicate your issue.
So the he first thing you should do is disable all your plugins, clear your cache and re-load your site to check if everything is working how it should be.
If it is, then now you can activate your plugins back 1 by 1 and as soon as it breaks you’ll know that last plugin was the one causing issues (make note of this plugin, deactivate then keep doing the same).
Once you know the plugins causing the issues you can either search for another plugin that does the same functionality but is compatible
If the issue still exists then please let us know we will further debug the issue.Hope this will help you.
Regards!!!
July 22, 2016 at 1:33 am in reply to: How to increase the amount of text in the featured slider caption? #13385wensolutions
KeymasterHello @pingbara
As far as we have checked locally and tested with excerpt field it is working fine.
The slider content word is as much as you put text on the excerpt field.
Please try adding some more text in excerpt field.Hope this will help you.
Let us know how it goes.Regards!!!
wensolutions
KeymasterHello @Charles.brandreth
Currently this is marked as a known issue in the theme. Thanks for letting us know.
Our developer are working on this issue and will be fixed in next update.
Next update is going to be release within next 36 hrs.Till then please have your patience.
Best Regards!!!!
wensolutions
KeymasterHello @raewillie
Unfortunately, the theme doesn’t support this customization of having one sidebar on Home Page and other sidebar on other pages, and as much as we would love to help with some custom code, this is beyond the support offered for our products, which consists of bug fixing and theme documentation.
However the customization you are in need is easily available in pro version of this theme.
If you are willing to buy pro version of the theme them you may look at other more awesome feature of pro theme here http://themepalace.com/downloads/education-hub-pro/If you are not willing to buy pro version of the theme theme you may consider hiring a customizer by filling up the form here themepalace.com/hire-a-customizer
Hope you will understand.
Best Regards!!!
wensolutions
KeymasterHello @nathanrussell,
To make the main navigation menu align with the boxed page layout, please paste in the following custom CSS in your Admin Dashboard > Appearance > Theme Options > Advanced Options > Custom CSS
.enabled-sticky-primary-menu #main-nav.fixed { margin: 0; } .enabled-sticky-primary-menu #main-nav.fixed .container { max-width:1170px; }Hope this helps you,
Best Regards!!wensolutions
KeymasterHello,
Thank you for using the WEN Business theme,
Since you would want to set front page, you can check the theme’s instructions at http://themepalace.com/theme-instructions/wen-business-pro/#Setting-UpTheFrontpageofthetheme.
Note:- The documentation relates to the pro version of the theme, so if some of the widgets are be missing on the free version, if so you can simply ignore the missing widget and continue or if you really like it you could always upgrade to the pro version of the theme.
Hope it helps,
Best regards.wensolutions
KeymasterHello,
The feature you are requesting is not available on the theme and as much as we would like to help you we are not able to as, the theme doesn’t support this customization and this is beyond the support offered for our products, which consists of bug fixing and theme documentation.
Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.
To hire a developer please follow the link below
http://themepalace.com/hire-a-customizer/We hope it helps,
Best Regards.wensolutions
KeymasterHello,
The issue you are facing is not related to theme, rather it is related to SEO and webmaster tools.
If you have used any any third party webmaster tool you can also query them about the issue and also this issue is a third party plugin related problem and the theme does support any third party plugin other than recommended one’s , we suggest you to seek help from the respected plugin’s forum.
We are sure that they will be able to provide you with the answer to your issue.
If you would want to locate the robots.txt you can find it at the root level of your domain.Hope it helps.
Best regards.wensolutions
KeymasterHello,
Yes it is possible to set different layout on different pages.
But for that first you will have to set a global layout form Dashboard -> Appearance -> Customize -> Theme Options -> Layout Options and select a side bar layout. This layout will be the layout for all the pages including you home page.
Now, since you want you homepage to have a distinct layout. Go to Dashboard -> Pages -> All pages and select your homepage.
Finally, set the distinct layout for your homepage from Theme Settings on the bottom
Note:- All the instruction has been given, assuming that your front page is a static front page.
Hope it helps,
Best regards. -
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