Forum Replies Created

Viewing 15 posts - 7,726 through 7,740 (of 8,657 total)
  • Author
    Posts
  • wensolutions
    Keymaster

    @errol, since theme originally comes with single option for contact number and email address input therefore more than one is not supported from the given theme options.

    As an alternative, you need to customize the theme itself to fulfill this requirement through Child Theme approach.

    To know more detail about how to create Child Theme to customize / override the parent theme behavior, check the following link

    https://codex.wordpress.org/Child_Themes

    Alternatively, you can Hire a Customizer to get this feature added in your current theme without any hassle.

    Click Hire a Customizer.

    Hope this helps !

    Thank you.

    wensolutions
    Keymaster

    Hello @pingbara,

    The variance in excerpt length for Thai vs English language could be because of Unicode difference. Therefore, you need to change the word count length directly from code in a file.

    Follow these steps :

    Note : Backup the file before you make the changes above. Editing code directly on parent theme is not recommended.

    1. Create a Child Theme. Or, you can simply download WP Child Theme Generator plugin to create a child theme easily.

    2. Open the file from /inc/hooks/slider.php.

    3. Copy the entire line of code from line no. 27 to line no. 256 and paste it on your child theme’s functions.php .

    4. Search the code below
    $slides[ $cnt ]['excerpt'] = education_hub_the_excerpt( apply_filters( 'education_hub_filter_slider_caption_length', 30 ), $post );
    and adjust the numeric value from default 30 to 60 or above upon your choice.

    5. Finally Save and see the changes in the caption .

    Hope this helps!

    in reply to: Change page color #13517
    wensolutions
    Keymaster

    @donnabia, whole background color can be changed from Customize -> Color Options -> Basic Color Options => Background Color option.

    Similarly for post content color from Customize -> Color Options -> Content Color Options -> Background Color Title => Color / Text Color .

    If the changes from these options are not what you are looking for then please share us your site URL with some elaborated details. We would then try to figure out the solution to your query.

    Thank you.

    in reply to: Change background color of sticky menu #13515
    wensolutions
    Keymaster

    @donnabia, you can change the purple background color from Customize -> Color Options -> Primary Menu Color Options -> Primary Background Color option .

    Hope this helps you resolving your current request.

    Thank you.

    in reply to: center the navigation bar #13443
    wensolutions
    Keymaster

    Hi @raewillie, similar request has been already resolved in this thread.

    http://themepalace.com/topic/setting-main-menu-position/

    Hope this will help you resolving your query.

    in reply to: Image Height in Featured Slider is different #13442
    wensolutions
    Keymaster

    @fishipictures, slider is currently found disabled in your site homepage when we checked from given link.

    But still, please try to double verify your issue regarding variable image height with the slider in our demo site which also has 1360x530px and is working fine.

    If you still have any confusion, kindly let us know again.

    wensolutions
    Keymaster

    Hello @pingbara

    Since this is all working fine on our local machines we are unable to replicate your issue.
    So the he first thing you should do is disable all your plugins, clear your cache and re-load your site to check if everything is working how it should be.
    If it is, then now you can activate your plugins back 1 by 1 and as soon as it breaks you’ll know that last plugin was the one causing issues (make note of this plugin, deactivate then keep doing the same).
    Once you know the plugins causing the issues you can either search for another plugin that does the same functionality but is compatible
    If the issue still exists then please let us know we will further debug the issue.

    Hope this will help you.

    Regards!!!

    wensolutions
    Keymaster

    Hello @pingbara

    As far as we have checked locally and tested with excerpt field it is working fine.
    The slider content word is as much as you put text on the excerpt field.
    Please try adding some more text in excerpt field.

    Hope this will help you.
    Let us know how it goes.

    Regards!!!

    in reply to: Website not loading from the top of the page #13384
    wensolutions
    Keymaster

    Hello @Charles.brandreth

    Currently this is marked as a known issue in the theme. Thanks for letting us know.
    Our developer are working on this issue and will be fixed in next update.
    Next update is going to be release within next 36 hrs.

    Till then please have your patience.

    Best Regards!!!!

    in reply to: multiple sidebars #13382
    wensolutions
    Keymaster

    Hello @raewillie

    Unfortunately, the theme doesn’t support this customization of having one sidebar on Home Page and other sidebar on other pages, and as much as we would love to help with some custom code, this is beyond the support offered for our products, which consists of bug fixing and theme documentation.

    However the customization you are in need is easily available in pro version of this theme.
    If you are willing to buy pro version of the theme them you may look at other more awesome feature of pro theme here http://themepalace.com/downloads/education-hub-pro/

    If you are not willing to buy pro version of the theme theme you may consider hiring a customizer by filling up the form here themepalace.com/hire-a-customizer

    Hope you will understand.

    Best Regards!!!

    in reply to: Primary Menu: Boxed vs. Fluid #13381
    wensolutions
    Keymaster

    Hello @nathanrussell,

    To make the main navigation menu align with the boxed page layout, please paste in the following custom CSS in your Admin Dashboard > Appearance > Theme Options > Advanced Options > Custom CSS

    .enabled-sticky-primary-menu #main-nav.fixed {
        margin: 0;
    }
    
    .enabled-sticky-primary-menu #main-nav.fixed .container {
    max-width:1170px;
    }

    Hope this helps you,
    Best Regards!!

    in reply to: How do I get my front page to have sections? #13312
    wensolutions
    Keymaster

    Hello,

    Thank you for using the WEN Business theme,

    Since you would want to set front page, you can check the theme’s instructions at http://themepalace.com/theme-instructions/wen-business-pro/#Setting-UpTheFrontpageofthetheme.

    Note:- The documentation relates to the pro version of the theme, so if some of the widgets are be missing on the free version, if so you can simply ignore the missing widget and continue or if you really like it you could always upgrade to the pro version of the theme.

    Hope it helps,
    Best regards.

    in reply to: Enable comments in its own plugin #13311
    wensolutions
    Keymaster

    Hello,

    The feature you are requesting is not available on the theme and as much as we would like to help you we are not able to as, the theme doesn’t support this customization and this is beyond the support offered for our products, which consists of bug fixing and theme documentation.

    Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,
    Best Regards.

    in reply to: search engines are not able to index my site #13307
    wensolutions
    Keymaster

    Hello,

    The issue you are facing is not related to theme, rather it is related to SEO and webmaster tools.
    If you have used any any third party webmaster tool you can also query them about the issue and also this issue is a third party plugin related problem and the theme does support any third party plugin other than recommended one’s , we suggest you to seek help from the respected plugin’s forum.
    We are sure that they will be able to provide you with the answer to your issue.
    If you would want to locate the robots.txt you can find it at the root level of your domain.

    Hope it helps.
    Best regards.

    in reply to: multiple sidebars #13305
    wensolutions
    Keymaster

    Hello,

    Yes it is possible to set different layout on different pages.

    But for that first you will have to set a global layout form Dashboard -> Appearance -> Customize -> Theme Options -> Layout Options and select a side bar layout. This layout will be the layout for all the pages including you home page.

    Now, since you want you homepage to have a distinct layout. Go to Dashboard -> Pages -> All pages and select your homepage.

    Finally, set the distinct layout for your homepage from Theme Settings on the bottom

    Note:- All the instruction has been given, assuming that your front page is a static front page.

    Hope it helps,
    Best regards.

Viewing 15 posts - 7,726 through 7,740 (of 8,657 total)