Forum Replies Created

Viewing 15 posts - 8,071 through 8,085 (of 8,657 total)
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  • in reply to: Feature Slider Text Box #8765
    wensolutions
    Keymaster

    Hello @SmartCaregiver

    You can easily do this with one click option through Customizer.
    First you need to go to Admin Panel / Appearance / Customize / Featured Slider / Slider Options.

    Here you will see Enable Caption check-box.
    Now you need to check this check-box and it should be done by now.
    Hope this will resolve you issue.

    Regards!!

    in reply to: Add a contact page/ form or clickable email address #8758
    wensolutions
    Keymaster

    Hello @PhotosmithPhilip

    As much as we would love to help you but we are not able to replicate your issue.
    So, we would like you to do some testing for us.
    First go to you main WordPress root folder you will see wp-congif.php file. In this file in line no:83 you will see below code:

    
    define('WP_DEBUG', false); 
    

    Now change this line to below:

    
    define('WP_DEBUG', true);
    

    Now save it and reload you Admin Panel / Appearance / Customize.
    If you get any error message then paste it here.
    We will try to figure out you issue by looking at error message if any.
    If error message is not seen then please let us know.

    Regards!!!

    in reply to: Primary sidebar on front page has flipped #8739
    wensolutions
    Keymaster

    Hello @etherichygiene

    Nice to know that the problem has been solved. If there are any further query, then, please feel free to post them.
    We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
    https://wordpress.org/support/view/theme-reviews/education-hub

    Best Regards,
    CHEERS!!!!

    in reply to: Home Page Slider #8732
    wensolutions
    Keymaster

    Hello,
    As much as we would like to help you, we are unable to do so as,
    It looks like you are using an old version of WordPress, please update to the latest version of WordPress and check if the issue still persists.
    If it is still there after the update please add below given css code to

    Dashboard => Appearance => Customize => Theme Options => Advanced Options

    .so-widget-sow-hero .sow-slide-nav a {
        height: auto!important;
    }

    Waiting for your response,

    Best regards.

    in reply to: Adding text, formatting for devices #8728
    wensolutions
    Keymaster

    Hello @Logical Growth

    Ok since you are having trouble with many things we will try to explain our best from our side.
    Follow the steps carefully.

    First you need to create and activate child theme. Reference here for child theme.
    Reference here for child theme:

    https://codex.wordpress.org/Child_Themes
    https://premium.wpmudev.org/blog/how-to-create-wordpress-child-theme/

    After you have successfully created and activated child theme. The main files within you child theme folder will be functions.php file and style.css.
    Now in main theme’s folder inside inc/hooks you will see header.php file.
    Now you need to copy this file with similar folder structure in child theme like child theme’s folder/inc/hooks/header.php.
    Now you need to edit this header.php file in child theme’s folder.

    In this file in line no: 259, you will below line of code:

    
    <div class="col-xs-12 col-sm-9 col-md-8">
    

    Now just below this line copy and paste below code:

    
    <div class="contact-num">
        <a href="callto:+123456789" class="call-us">Call Us : +123 456 7890</a>
    </div>
    

    Again in style.css file of child theme copy and paste below CSS:

    
    .contact-num {
        float: right;
        padding-top: 17px;
        padding-right: 34px;
    }
    
    .contact-num a.call-us {
        color: #FFFFFF !important;
    }
    

    Note: If you having trouble in opening the files then you can download the editor from here:
    http://www.sublimetext.com/2

    Install the editor sublime text and you will be able to open the file with this.

    Again if you have having trouble manually creating the child theme then you can find plugin which will help you to create the child theme for you easily.

    Or here is the link for one of the plugin.
    https://wordpress.org/plugins/one-click-child-theme/

    Hope this will help you.

    Best Regards!!!

    in reply to: Possible Bug #8727
    wensolutions
    Keymaster

    Hello,

    Sorry that you had to see this issue and thank you form informing us and making the theme better,

    To fix the issue please go to

    Dashboard => Appearance => Customize => Theme Options => Advanced Options

    and add the following custom css,

    @media screen and (min-device-width: 360px) and (max-device-width: 768px) { 
      .site-layout-boxed #main-nav, .site-layout-boxed #footer-widgets{
         width:115%;
      }
    }

    We hope this solves your issue,
    Best regards.

    in reply to: Boxed form margin #8726
    wensolutions
    Keymaster

    Hello,
    We hope you are having a great day,

    As much We would like to help you we are not able to do so as,

    Your issue is not quite clear, We need you to elaborate more so that we can solve your issue.

    Best regards.

    in reply to: Resizing Logo and Header #8725
    wensolutions
    Keymaster

    Hello @luke314pi

    how can I increase the size of the logo, and increase the height of the header to accompany it?

    To increase the size of the logo upload the logo of you required size and you can further you can adjust the size with some custom CSS.
    For this you need to go to Admin Panel / Appearance / Customize / Theme Options / Advanced Options.
    Here you need to copy and paste below CSS:

    
    .custom-logo-link img {
        max-height: 170px;
    }
    

    Note: You can adjust value 170px according to your need.
    Or else for more specific answer you need to post your site URL.
    Let us know if the problem is solved.

    Regards!!!

    in reply to: Colour Option #8723
    wensolutions
    Keymaster

    Hello,

    We hope that you are having a good day,

    The theme has many color options on Dashboard => Appearance => Customize => Colors=> Basic Color Options & on Bizlight color options

    Most of the themes color can be change by those color options, but some of it cannot be changed by the color options, for that we will provide you with the custom css which will change the color of the sections that you could not change via customization.

    Our suggestion to you would be to change the color of the theme via Dashboard => Appearance => Customize => Colors=> Basic Color Options & on Bizlight color options
    first,
    Then give us the name of the section where you would want to change the color but were not able to. We will be more than happy to help.

    We hope to hear from you soon,
    Best regards.

    wensolutions
    Keymaster

    Hello,

    Although we are not quite clear with your issue according to what you have said, we advise you to follow the given steps and see if the problem still persists,

    1- Go to Dashboard => Settings => Reading and set your “Home” page static front page and also a make a page for a blog and assign it on posts page. Do not forget to save it.

    2- Go to Dashboard => Appearance => Customize => Menus =>Primary and see if there are any other pages on the menu except the pages that you have added. If so then you can remove the page or the link .

    If still the issue is not solved please remove the “Coming soon” plugin from your website so that we can monitor your website better.

    I hope to hear from you soon
    Best regards.

    in reply to: License Key for Staging site #8688
    wensolutions
    Keymaster

    Yes, definitely the second alternative of deactivating the license while in staging and later activate it on live website would work in this case.

    wensolutions
    Keymaster

    Hello,

    As much as we would like to help you as fast as we can, we will be needing your site URL to study the problem better and replicate it to solve the issue.

    Waiting for your reply.

    Best regards.

    in reply to: Primary sidebar on front page has flipped #8686
    wensolutions
    Keymaster

    Hello,

    Since you have selected the layout of the home page as three-columns the side bar has shifted to left,
    To solve this issue please go to,

    Dashboard => Page => All Pages

    and EDIT the page you have selected as your home page.

    After the page editor opens, go to the bottom of the page, there you can see a box named “Theme Settings” change the first option of the box i.e “Choose layout” as default or Content-Primary Sidebar

    We hope our instructions were clear and we were able to help you,
    Best regards.

    in reply to: Change banner colour per page, is it possible #8642
    wensolutions
    Keymaster

    Hello @Charles.brandreth

    As far as we have understood your issue we would like to give the solution best from our side.
    First go to Admin Panel / Appearance / Customize / Theme Options / Custom CSS.
    Then copy and paste below CSS:

    .navbar-fixed-active {
        background-color: #AE1F46 !important;
    }

    Hope this will help to resolve your issue.
    Let us know how it goes.

    Regards!!!

    in reply to: Another headache! – Black Wp-login cannot remove #8629
    wensolutions
    Keymaster

    Hello @painfarah

    We are very glad to hear that your problem has been solved.
    If you have any further query regarding the theme don’t hesitate to open a new ticket.

    Regards,
    CHEERS!!!

Viewing 15 posts - 8,071 through 8,085 (of 8,657 total)