Forum Replies Created

Viewing 15 posts - 796 through 810 (of 8,657 total)
  • Author
    Posts
  • in reply to: Homepage Section not working #124898
    wensolutions
    Keymaster

    Hello,

    Please follow the path Admin Panel > Appearance > Customize > Widgets and the widgets as per your requirement.

    Also, you can follow the path Admin Panel > Appearance > Widgets and select widgets in respective pages.

    If you further have queries, kindly let us know.

    Regards.

    in reply to: Mobile menu not visible #124887
    wensolutions
    Keymaster

    Hello,

    Regarding your query, everything is working fine on our side on the iPhone with the same theme and the latest version.

    But as your site URL is not working fine with the menu, please once verify your issue by updating to the latest version of the theme.

    If the issue still persists, provide us with your site login detail in a below given email.

    wensolution[at]gmail.com

    Regards.

    in reply to: How to remove “Primary” from the menu on mobile #124886
    wensolutions
    Keymaster

    Hello,

    Actually we are not quite clear with your query.

    Please explain your query in detail so that we can help you. Also, provide us the screenshots and your site URL so that we can inspect further.

    Regards.

    in reply to: Homepage Section not working #124885
    wensolutions
    Keymaster

    Hello @ARKHAN-JARI-FATONI,

    Please explain your query in detail and provide us with the screenshots of the issues.

    Please once verify the issue by following the above ways if possible.

    Regards.

    in reply to: Prices, Dates and Related Trips #124558
    wensolutions
    Keymaster

    Hello,

    Please provide us the screenshots so that we can be clear and help you with precise fixes.

    Regards.

    in reply to: Prices, Dates and Related Trips #124547
    wensolutions
    Keymaster

    Hello,

    Regarding your query, you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS to remove the date form the related trips section

    .single .wp-travel-itinerary-items .wp-travel-post-content .trip-duration{
          display: none;
    }

    Please let us know which section doesn’t require dates so that we can fix the sections too.

    Hope this helps.

    If you have further queries, kindly let us know.

    in reply to: Plugin not work with theme #124546
    wensolutions
    Keymaster

    Hello,

    Please send the screenshot again using a light shot app.

    https://app.prntscr.com/en/download.html

    The images you have provided us is not supporting as shown in the screenshot below.

    https://prnt.sc/spz60e

    Regards.

    in reply to: Can not to translate title text in featured slider #124539
    wensolutions
    Keymaster

    Hello,

    We have updated Bizroot Pro with WPML. So, once they install WPML string translation then it will show the option to change it.

    Please update to the latest version of the theme.

    Regards.

    in reply to: Plugin not work with theme #124537
    wensolutions
    Keymaster

    Hello,

    Everything seems fine on our side.

    Also, please provide us the screenshot of the sections marking the layout and functionality issue (if any) so that we can be clear to inspect and provide fixes.

    Regards.

    in reply to: Prices, Dates and Related Trips #124535
    wensolutions
    Keymaster

    Hello,

    As for now, the feature regarding searching trip according to activity is not available.

    Regards.

    in reply to: Licence Key not activating #124534
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the license you obtain is a single site subscription. It can be connected to only one site at a time. If you have activated your license key more than one website (e.g. localhost or staging site or child theme site) then you will see Invalid License error. You cannot use the same license on your second website without deactivating it first on the previous setup.

    If you’re unable to access the previous setup reset the license, email: info[at]themepalace.com

    Also, please go through the following link to resolve the issue.

    https://themepalace.com/tutorials/activate-themes-license/

    Hope this helps.

    If you have further queries, kindly let us know.

    Regards.

    in reply to: Plugin not work with theme #124532
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the Draw Attention plugin is not compatible with the BLOG BOOK theme for now.

    We will inform the theme author about the compatibility and we will work on the compatibility in the future.

    Regards.

    in reply to: Date format for “latest news” section #124525
    wensolutions
    Keymaster

    Hello,

    We have fixed the issue so, please update both Education Soul and Kids Education Soul theme, as Kids Education Soul is the child theme of Education Soul.

    If you have any queries further, kindly let us know.

    Regards.

    in reply to: Button translation for “latest news” section #124521
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    Regards.

    in reply to: Prices, Dates and Related Trips #124466
    wensolutions
    Keymaster

    Hello @style-travel-bg,

    Thank you very much for the purhase.

    Please find answer to your queries below:

    1. How can the published date be removed?
    Response
    : Since you have directly provided the link of the backend, we are unable to find the exact issue. So you please provide the screenshot of the section that you are referring to so that we can provide the fix?

    2. Is it possible the search engine to search by price and date, and by the activity in which you already are?
    Response:
    The search section that is displayed at the front page, but we do have the serch section in the itinerary page where you can search the trip accroding to the price nd dates.

    https://prnt.sc/spe9hl

    We also do have the filter using which you will be able to filter the trip based on price and dates.

    https://prnt.sc/speaip

    3. How can I edit the spacings between the different sections. (I am talking about the white space between sections). Please see screenshot:
    Response:
    We are unable to view the section so please provide the detail which section you are referring to or maybe with the bigger screenshot so that we can be clear on this.


    5. Can the top menu (the black one at the very top) be made to appear in 2 rows? Please see screenshot:
    Response:
    Currently it is not possible. Making it work as you have mentioned will require higher custom CSS as we need to make changes in multiple location.


    6. Is it possible that the Related Trips that shows under each trip to be connected to Activities, not to Trip Type?
    Response:
    No as for now you can only display the related trip based on Trip Types. Displaying the trips based on activities is not available. However, we will note it as the requested feature and work on it.

    Hope this helps.

    THank you.

Viewing 15 posts - 796 through 810 (of 8,657 total)