Forum Replies Created

Viewing 15 posts - 1,381 through 1,395 (of 8,657 total)
  • Author
    Posts
  • in reply to: License key asked again and again #115841
    wensolutions
    Keymaster

    Hello @WEGOPERU,

    Please make sure you perform and verify all the above-mentioned points.

    If still, the license key issue persists you can query at info[at]themepalace.com with your license key.

    Regards.

    wensolutions
    Keymaster

    Hello,

    Find your answers below,

    Query 1. In your instructions, it skips the part of how to include the contact form for the “Stay Tuned” section. How do I create what is shown in your example screenshot?

    Response: The theme is designed in a way as shown in the demo, currently you will not be able to integrate other contact forms in the section you have mentioned. As this requires code customization, you can consider hiring a freelancer or our professional developer.

    Query 2. How do I always display my phone number in the top header to the right of the menu?

    Response: This feature is not available in the theme for now.

    Query 3. Not sure if this is a bug but it is unusually tall. How do I remove or reduce the height “Header Image” section on this page?

    Response: To remove the header image you have to add CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    .site-content #page-site-header {
         display: none;
    }

    To reduce the height of the header image, add given CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    #page-site-header {
        height: 78vh;
    }

    You can adjust the height as per your requirement.

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Mobile Version #115784
    wensolutions
    Keymaster

    Hello,

    As in the previous screen record we sent, you can only get the icons with social links on the menu. You can only display the icons on the social menu and you can not only display icons on random places.

    As much as we would love to help you with this, we are unable to do so. It requires core code customization, you can consider hiring a freelancer or our professional developer.

    Regards.

    in reply to: Mobile Version #115777
    wensolutions
    Keymaster

    Hello @wantours,

    To change the color of the content you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    .wp-travel-tab-wrapper p {
        color: #1b89f1;
    }

    To add the trip advisor icon in the header section you have to add social icon following the path Admin Panel > Appearance > Customize > Menus. You can refer to the video for the proper clarification.

    https://www.loom.com/share/235c069b92d641929218157746ac8982?focus_title=1&muted=1

    Hope this helps.

    Thank you.

    in reply to: Blog/Archive Sidebar Won’t Appear #115772
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the blog sidebar option which is located in the customize section provides the feature of setting the layout position of the sidebar in the pages. You can set the sidebar position in the left/right direction using this layout option.

    So, to display the sidebar in the page, you have to add sidebar from the dashboard at first, follow the path Appearance > Widgets and a select sidebar where you want to display and what kind of widgets(images, text, etc) you want to embed as per your requirement.

    Hope this helps.

    If you have queries further, let us know.

    Thank you.

    in reply to: Static front page does not work #115766
    wensolutions
    Keymaster

    Hello,

    Well, this is how normally the theme works.

    Let us know if you have any queries/confusion further.

    Thank you.

    in reply to: Responsive Images #115763
    wensolutions
    Keymaster

    Hello,

    We will fix the issue and release the update soon.

    Regards.

    in reply to: Static front page does not work #115753
    wensolutions
    Keymaster

    Hello @simonselmer,

    Actually you need to understand what exactly the static home page and blog page is and also how this work on our theme.

    A static front page which is used to show customized content ie each theme has a front page where there are multiple sections like testimonial etc as shown in the demo of the theme.:
    https://themepalacedemo.com/blog-diary-pro/

    By default, WordPress uses the first option by showing your most recent posts on the front page. Some users prefer the second option which is also known as a “custom home page”.

    This feature is particularly useful for websites that want to keep a blog separate from other sections of their website or for users who want to showcase content other than blog posts on the front page of their website.

    Before you can set a static front page for you site, you have to create and publish the page that you would like to use as the static front page.

    So whatever page you chose to display the front page, the sections already built in the theme will be displayed here. Also, different theme will have different functions and design and our theme work in way that we have mentioned above.

    Hope this clears the confusion.

    Thank you.

    in reply to: Urgently wanted to add a video to the home page #115751
    wensolutions
    Keymaster

    Hello,

    The feature you have mentioned requires code customization and is not the feature given by the theme. You can consider hiring a freelancer or our professional developer.

    Regards.

    in reply to: Mobile Version #115744
    wensolutions
    Keymaster

    Hello @wantours,

    Can you please once post your site URL so that we can provide you with the precise fix?

    Thank you.

    in reply to: Can't Activate License Key #115691
    wensolutions
    Keymaster

    Hello,

    We are verifying the issue on our side so we will get back to you after figuring out the issue.

    Hoping for your kind co-operations.

    Thank you.

    in reply to: Mobile Version #115690
    wensolutions
    Keymaster

    Hello,

    You can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS to get the caption and button in the mobile view.

    @media screen and (max-width: 550px){
      #site-identity {
        width: 100%;
      }
    
      a.custom-button.doante-now {
        float: none;
      }
    }

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Demo Data #115689
    wensolutions
    Keymaster

    Hello,

    This kind of issue is very unlikely to occur. So, we will check the issue on our side and let you know.

    Regards.

    in reply to: Upgrade to Pro from free version #115682
    wensolutions
    Keymaster

    Hello,

    Well, when you switch to Pro version you do not need to fully customize or rebuild your site. The data that you have added will be there.

    In other words, your theme option customizer values would remain the same just that your sidebar widgets will be reset to default. Therefore, you need to re-organize the widgets after activating Pro version if widgets exist in your current free version. So widgets are the limitation in this case.

    Note: Widget resetting on theme switch is the default behavior of WordPress and not a specific limitation of this theme.

    Hope you will proceed accordingly by taking note of widgets prior to upgrading to Pro version so that you can easily recreate them later.

    If you have queries further, let us know.

    Thank you.

    in reply to: Site search functionality #115666
    wensolutions
    Keymaster

    Hello,

    The new version with the feature has already been updated.

    Regards.

Viewing 15 posts - 1,381 through 1,395 (of 8,657 total)