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  • March 31, 2024 at 11:45 pm #195468
    p
    Participant

    Since the recent update of our multisite installation to WordPress Version 6.4.3, the Knowledge theme and its parent theme Busyness are broken. Sites using the themes show a generic “There has been a critical error on this website” message. Moreover, the entire admin section of those pages are inaccessible, showing the same error message. For now the only solution is to delete both themes entirely. Reinstalling them does not solve the problem. Please help!

    April 1, 2024 at 11:44 pm #195501
    Psink
    Keymaster

    @P, We have tried to replicate the issue on our side, seems there is no issue with the theme. Could you please manage to provide us with a temporary login to your site for further investigation? OR the error log of your site, it would be easy for us to address the issue and provide you a solution

    June 30, 2024 at 11:12 pm #196168
    Chanda Dancy-Morizawa
    Participant

    Hello! I am getting the same error for my theme “Music Song Pro”. Using Word Press, when I try to customize the theme, I get the message “There has been a critical error on this website.” Were you able to help this person with this issue? Thank you

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