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Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 15, 2018 at 10:51 am in reply to: Receiving error codes on the front of my website #73883
    Donna B
    Participant

    Thank you. I wasn’t having any issues until I upgraded to PHP7. I see no information that my theme isn’t up to date. I am on wordpress version 4.9.6. my sql version is Ver 14.14 Distrib 5.7.22-22.

    Thanks for your help in this matter.

    August 30, 2016 at 5:45 pm in reply to: Woocommerce page on IPAD #16532
    Donna B
    Participant

    Thank you.

    August 25, 2016 at 12:21 pm in reply to: Woocommerce page on IPAD #16024
    Donna B
    Participant

    The website is bix-bee.org and it seems they can add a product to the cart but then it seems to “disappear” on them. From what I can gather it takes them to the checkout page but it looks blank to them because they have to scroll down to see the next button to press in the process.

    I don’t know if it is a related issue or not but yesterday I received 595 abandoned carts…

    Thanks

    June 8, 2016 at 11:01 am in reply to: Adding Online Shop #10075
    Donna B
    Participant

    Yes thank you. I checked that before I posted. I also have Woo memberships and I am thinking that perhaps it may have something to do with it too.

    June 7, 2016 at 9:14 am in reply to: Adding Online Shop #9869
    Donna B
    Participant

    I am having an issue with the checkout. I have double checked all of the pages are in the set-up settings, and have “allowed for guest checkout” is not checked so that they have to create an account but after I add to cart > click proceed to checkout – nothing is happening. Can you help? On mobile it just stays in cart and doesn’t proceed any further.

    Thanks.

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Viewing 5 posts - 1 through 5 (of 5 total)