Welcome to Theme Palace Support Forum. We will do our best to asist you with any issues/bugs related to the use of our themes and plugins. Unfortunately we do not provide support for customizations or using 3rd party plugins.
The website is bix-bee.org and it seems they can add a product to the cart but then it seems to “disappear” on them. From what I can gather it takes them to the checkout page but it looks blank to them because they have to scroll down to see the next button to press in the process.
I don’t know if it is a related issue or not but yesterday I received 595 abandoned carts…
I am having an issue with the checkout. I have double checked all of the pages are in the set-up settings, and have “allowed for guest checkout” is not checked so that they have to create an account but after I add to cart > click proceed to checkout – nothing is happening. Can you help? On mobile it just stays in cart and doesn’t proceed any further.
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