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Seems there is an issue with your server. You can contact your host regarding the current issue. If nothing works out you can kindly request for refund at https://themepalace.com/contact-us/
The login you provided currently has limitations. We cannot access the plugins and themes section.
Not sure, but I guess some third party plugin might be causing this issue. We’ve tested this theme locally on our site and everything works fine.
For quick test you can install Health Check plugin and troubleshoot your site by disabling all the plugins first. This will help you determine which plugin is exactly causing the problem.
Or you can provide us full access to the site so that we can troubleshoot it for you.
I did not get any emails in my inbox. Could you please verify and resend it?
Since your site is on maintainance mode, is it possible to provide us a temporary login for your site?
You can send the temporary login details at prashant.themepalace@gmail.com.
Hello Diogo,
It looks like the problem you are facing might be caused by the conflict of theme’s CSS with block editor. Can you please provide your site URL so that we can inspect the issue? Hopefully, we can provide additional CSS to solve this problem.
You can add this CSS in the Additional CSS
#notice-ticker{
min-width: 390px;
}and you can change the value of min-width as per your requirement
Currently, you are using Travel Master Pro v1.0.3. Please update the theme to the latest version which is 1.3.0. The issue has been resolved in the latest version
The video link you have sent is corrupted.
https://www.awesomescreenshot.com/image/43437265?key=d0cad3e6bee60d4a0852ce533e64eee1First, you need to add WPCode plugin to added the PHP snippet.
And here is the code
remove_action( ‘magpaper_pro_action_post_pagination’, ‘magpaper_pro_post_pagination’, 10 );
add_action( ‘magpaper_pro_action_post_pagination’, ‘magpaper_pro_new_post_pagination’, 10 );
function magpaper_pro_new_post_pagination() {
the_post_navigation( array(
‘prev_text’ => magpaper_pro_get_svg( array( ‘icon’ => ‘up’ ) ) . ‘%title‘,
‘next_text’ => ‘%title‘ . magpaper_pro_get_svg( array( ‘icon’ => ‘up’ ) ),
‘in_same_term’ => true,
) );
}Please follow the screen record and add this code on your site
https://www.awesomescreenshot.com/video/21420290?key=fd90b6e39aaf0a2a72aa57c24060f507Could you please share a reference screen record? Section sortable should work
https://www.awesomescreenshot.com/video/21419506?key=a22890f0f56ddcce96981fcafe1d9590It would be easy for us to understand the issue more detail and help you to fix this issue
Hello @ALISALMAN
It’s a classic theme, and the theme does not offer options for color, fonts, and layout. Themes mainly offer options to set content rather than styling options. But yes Pro version offers a few more options for styling like font options, and theme scheme color.
I would recommend you try a free version
We have rollback the customization, and now it’s working well
If the issue occurs again while customizing the site, please let us know after which setting the issue arises It will help us to track the issue
Hello @NATURAGRECA, @SURGAL
Is it possible to share your site URL?
