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October 2, 2024 at 1:47 am in reply to: bizroot theme update not possible, creates critical error #196906
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Keymaster@kuni1372, Thank you for contacting us, We would be happy to help you with this issue.
It seems there is an issue with the updater code. We will fix the problem and release the update in a couple of days.
We will let you know once we released the update
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Keymaster@triskelion, Is it possible to share a screenshot by covering the string that is not translated on the homepage? and the site URL ?
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KeymasterYes, the update has been released. Before the update check if the theme license is active. The update is only available for the active license.
here you can follow the screen record
https://www.awesomescreenshot.com/video/32056581?key=ecef94d34940dc16f90ad754a99b0ff7Regarding the logo could you please share the actual logo with us? We will test from our side and will provide the custom style to fit the logo in the header
Regarding displaying the list view on the post archive page, currently, there is no such option in the theme. We will include it in the next update. Since the next update may take a couple of months. We would like to fix it on the coding level.
Here, please follow the screen record
https://www.awesomescreenshot.com/video/32057805?key=f48256dce034428f7bf69d3eaf2dbad7September 30, 2024 at 6:20 am in reply to: Categories, Tags and Collections result in “critical error” #196875Psink
KeymasterThe issue may arise due to plugin conflict. You can troubleshoot your site by disabling all the plugins. In most cases, the third-party plugins are responsible for this kind of issue. While troubleshooting the site disable all the plugins and check if the problem still exists. In case there is no issue, you may activate plugins one by one to find out which one is responsible for the issue. Once you find out, you can deactivate that plugin or get support from the official plugin author
You can use the Health Check plugin to troubleshoot the site. Here is the link to the plugin
https://wordpress.org/plugins/health-check/You can visit the demo site of Magazine New pro – there is no such issue with the theme
https://themepalacedemo.com/magazinews-pro/category/education/Regarding updates, Updates available only show for active licenses. The current version of the theme is 1.0.9 and you are using 1.0.2
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This reply was modified 1 year, 2 months ago by
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September 26, 2024 at 7:15 am in reply to: Bug: direction of submenus does not adapt to window #196843Psink
Keymaster@agregatwebmaster, You can add this CSS in the Additional CSS under Customizer section, this will help submenu to open on right side
@media screen and (min-width: 1024px) {
#masthead .main-navigation ul ul li a svg {
display: inline-block;
top: 17px;
-webkit-transform: rotate(270deg);
-moz-transform: rotate(270deg);
-ms-transform: rotate(270deg);
-o-transform: rotate(270deg);
transform: rotate(270deg);
}
.main-navigation ul ul li:hover > ul, .main-navigation ul ul li.focus > ul {
right: auto;
left: 100%;
}
}After adding this CSS menu looks something like this
https://www.awesomescreenshot.com/video/31939296?key=d59d3b0130bdd4f6151dfbe84d751297Psink
KeymasterSometimes, plugins can interfere with post settings. Try disabling plugins temporarily to see if the featured image option reappears. You can use the Heath Check plugin to troubleshoot the site
here is the link – https://wordpress.org/plugins/health-check/In case none of these fix the issue. Could you please share a temporary login so we can inspect from our side? You can share a temporary login to prashant.themepalace@gmail.com
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This reply was modified 1 year, 3 months ago by
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Keymaster@NRICHMOND, Do you mean featured image option is not showing on the post editor? Could you please share a reference screen of if?
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KeymasterSeems you have managed to fix the burger menu issue. I have visit your site and its working well
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KeymasterSeems there is plugins conflict on the site. You can test a plugins conflict with the help of Health Check plugin here is the link – https://wordpress.org/plugins/health-check/
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Keymaster@contatorodrigoparisotto-com-br, Please follow the screen records.
https://www.awesomescreenshot.com/video/31794994?key=dddc63817cb3ae43d11dd6cce27386e0And here is the link for the icon, form where you can copy the class of the icons
https://fontawesome.com/v4/icons/September 23, 2024 at 12:18 am in reply to: Stopped Working – Mobile “Burger” ☰ Menu of Academic Theme #196800Psink
Keymaster@academicuser, We have released the upddate, please update the theme.
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Keymaster@s2001t, In the meantime, can you please contact the plugin support team? Maybe that will have a solution for this issue
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KeymasterWe will release the update before the end of current week.
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KeymasterCurrently it is not possible to trigger popup form the Navigation menu. Seems there is a conflict issue with the JS file within the theme.
For now we will inform this to theme developer
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KeymasterIf the theme license is active on the site, you will see the update option for the theme, in Dashboard >> Appearance >> Themes. Same as Twenty Twenty-Four in the screen shot
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This reply was modified 1 year, 2 months ago by
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