Forum Replies Created

Viewing 15 posts - 1,726 through 1,740 (of 8,657 total)
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    Posts
  • in reply to: Problem with slider University Hub pro #109901
    wensolutions
    Keymaster

    Hello,

    Actually, when we inspected in our side, slider section is appearing properly as you can see in screenshot below:
    http://prntscr.com/pzhmln

    Also, please once verify the issue by setting page as homepage by going to Admin Panel > Appearance > Customize > Homepage Settings

    screenshot:http://prntscr.com/pzhnii

    If issue still persist, please provide us with your site URL so that we can help you.

    Thank you.

    in reply to: Problem with slider University Hub pro #109888
    wensolutions
    Keymaster

    Hello,

    Actually, we are not quite clear what type of problem are you referring to.

    For detail assistance regarding how to manage slider section, please refer below given link:

    https://themepalace.com/instructions/themes/university-hub-pro/#doc-how-to-manage-feature-slider-28

    If this is not what you meant, let us know.

    Thank you.

    in reply to: Video not displaying on phone correctly #109887
    wensolutions
    Keymaster

    Hello,

    As for now, to remove space between videos in mobile view, please add following given CSS in Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS

    @media screen and (max-width: 768px){
      .wp-block-embed iframe{
        height: 410px;
      }  
    }
    
    @media screen and (max-width: 668px){
      .wp-block-embed iframe{
        height: 355px;
      }  
    }
    
    @media screen and (max-width: 568px){
      .wp-block-embed iframe{
        height: 310px;
      }  
    }
    
    @media screen and (max-width: 468px){
      .wp-block-embed iframe{
        height: 255px;
      }  
    }
    
    @media screen and (max-width: 368px){
      .wp-block-embed iframe{
        height: 215px;
      }  
    }

    Hope this helps.

    Thank you.

    in reply to: Where are the icons? #109884
    wensolutions
    Keymaster

    Hello,

    Glad that you found workaround.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Where are the icons? #109822
    wensolutions
    Keymaster

    Hello,

    Actually, the feature you have requested is not available in free version of ‘Travel Insight’ theme but it is available in pro version of ‘Travel Insight’ theme.

    Regards.

    in reply to: Where are the icons? #109818
    wensolutions
    Keymaster

    Hello,

    Actually, the site URL you have provided is not related to tours. So, please once verify the site URL you have provided.

    Also, we are not able to find the tour section in the site you have provided. Can you please provide us with correct URL so that we can help you?

    Regards.

    in reply to: Site search functionality #109806
    wensolutions
    Keymaster

    Hello,

    Actually, the search functionality will be available in tourable pro theme only if you activate the WP Travel plugin which is free plugin. So, to add the search functionality in theme, please use WP Travel plugin.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Where are the icons? #109796
    wensolutions
    Keymaster

    Hello,

    Actually, we are not quite clear with your query. So, can you please provide us with specific screenshot of the icons which you are willing to change?

    Regards.

    in reply to: won’t load using WordPress #109789
    wensolutions
    Keymaster

    Hello,

    You will get refund but it may take some time.

    Regards.

    in reply to: won’t load using WordPress #109740
    wensolutions
    Keymaster

    Hello,

    If you are having that much trouble, please send refund request in below given email:

    Email: info[at]themepalace.com

    Regards.

    in reply to: How to remove the black box background? #109730
    wensolutions
    Keymaster

    Hello,

    As for now, you can remove the black box picture in background by adding following given CSS in Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS

    #page-site-header{
      background-color: white;
    }
    
    #page-site-header .overlay{
      background-color: transparent;
    }
    
    #page-site-header .page-title{
     color: #000;
    }
    
    #breadcrumb-list span{
     color: #000;
    }
    
    .trail-items li:not(:last-child):after{
      color: #000;
    }

    Since the background color of the site is white, the blog post text is being invisible. So, we have added black color to the text. If you want to replace the black color with your desired color, replace the color code(#000) with your desired color code in above given CSS.

    Hope this helps.

    If you have any queries further, let us know.

    Thank you.

    in reply to: won’t load using WordPress #109722
    wensolutions
    Keymaster

    Hello,

    Usually, this type of error message appears in safari browser. So, the issue may be related to browser.

    For detail assistance regarding how to resolve the issue, please refer below given link:

    https://ugetfix.com/ask/how-to-fix-error-nsposixerrordomain-on-safari-browser/

    Hope this helps.

    If issue still persist, let us know.

    Thank you.

    in reply to: Change text color on main slider #109720
    wensolutions
    Keymaster

    Hello,

    First of all, thank you for buying pro version of theme.

    As for now, the feature regarding changing color of text in main slider is not available. However you can add custom CSS to change the color of text.

    Can you please provide us with your site URL so that we can provide you with custom CSS?

    Regards.

    in reply to: Education Hub Pro Update #109715
    wensolutions
    Keymaster

    Hello,

    We would like to apologize for trouble.

    Actually, all our premium themes comes with initial 1 year of Subscription. This means that you can download the updates till 1 year of purchase date. So, the issue might have raised due to expiration of license. So, make sure that the license has not been expired.

    If license has not been expired, once download the zip file for the latest version of ‘Education Hub pro’ theme and upload the zip file from admin panel.

    Also, third party plugins conflict can be one of the leading cause for the uncertain behavior of your site. So, please once verify the issue by deactivating the third party plugin one by one and uploading the Zip file.

    If issue still persist, let us know.

    Thank you.

    in reply to: Could I get the demo setup? #109711
    wensolutions
    Keymaster

    Hello,

    Actually, the pro version of ‘Education Hub’ theme is not available for free as you have to buy pro version of theme.

    Regarding your query related to removing footer link and demo setup, the feature is only available in pro version of theme.

    Regards.

Viewing 15 posts - 1,726 through 1,740 (of 8,657 total)