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wensolutionsKeymaster
Hello,
Glad to help you.
If you have any issues further then kindly let us know.
Thank you.
wensolutionsKeymasterHello @clarijs,
Can you please provide your site URL so that we can inspect further and help you?
Thank you.
wensolutionsKeymasterHello @alperefe,
The issue you have mentioned is the known issue and our developer team is currently working on it.
We will release the update once the issue is fixed.
Thank you.
Regards!!
wensolutionsKeymasterHello @mariewk,
First of all, thank you very much for using the theme.
As for now the feature that you have mentioned is not available and as much as we would love to help you with this, we are unable to do as it requires higher code customization.
Hope you understand.
Thank you.
wensolutionsKeymasterHello
Please add the below given code snippet in functions.php file of your child theme. Place your custom string replacing the “Add your custom text here” string.
function wp_travel_change_button_string( $localized_strings ) { $localized_strings ['featured_trip_enquiry'] = 'Add your custom text here'; return $localized_strings; } add_filter('wp_travel_strings','wp_travel_change_button_string');
Please make sure that the WP Travel plugin in your setting is upto date.
Hope this helps
Feel free to reach us for any further query/confusion.
Regards!
wensolutionsKeymasterHello
The screenshot that you have attached seems to be broken.
Please resend the screenshot so that we can inspect the issue further. You can use the tools like lightshot to take the screenshot.
Regards!
wensolutionsKeymasterHello
First of all, we would like to apologize you for all the inconvenience.
What we would like to clear out is that the theme was first released in 2016 and is constantly updated and is running in version 2.8 currently. Our developer team constantly work in the products and thus, the products are updated frequently.
Regarding the issue with the elementor plugin, although it is a third party plugin and may give out some design issues, we try to resolve them through the support forum. Also, for the design options, we tried to cover the wide range of functionalities and welcome the feature request if our users give it to us.
It is not case that all the themes are compatible and well tested to third party plugins however, we try our best to address our users with the fixes.
If you are facing any issue that needs to be assisted, you can write back to us. We will try our best to help our customers to have a good working experience.
If you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!
wensolutionsKeymasterHello @vipinverma
The site that you are running seems to be powered by Divi theme. Please contact the forum of the respective theme for further assistance.
Regards!
wensolutionsKeymasterHello
Please follow the given links for the detailed instruction to import the demo content :
Link 1 : https://themepalace.com/instructions/themes/selfgraphy/#doc-demo-file-32
Link 2 : https://themepalace.com/instructions/themes/selfgraphy/#doc-how-to-setup-front-page-as-shown-in-the-demo-10Please make sure that you have only activated the plugins that are recommended by the theme as, the third party plugin can bring out the unusual issues.
If the issue still persist after deactivating the third part plugins, kindly write back to us.
Regards!
wensolutionsKeymasterHello
Please add the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS
#page .site-content #page-site-header { display : none; }
Hope this helps.
Regards.
August 16, 2019 at 8:12 am in reply to: Give access to travel operator to update his trip directly #104071wensolutionsKeymasterHello @raghu,
The feature that you have mentioned is currently not available in the plugin and to make it work as you want requires higher code customization.
So if you want the feature then you can consider hiring the professional developer and to hire one refer to below given link:
https://wptravel.io/hire-our-customizer/
Thank you.
wensolutionsKeymasterHello @katelynhenderson,
The search section will appear with the slider. Once you enable the slider section, you will get the search section automatically.
Hope this clears the confusion.
Thank you.
wensolutionsKeymasterHello @ronn
We are quit not clear if you are referring to any of the theme concern.
If you have any query/confusion, feel free to write back to us with a separate support ticket.
Regards!
August 14, 2019 at 6:57 am in reply to: Re-positioning of left sidebar using three column layout and left/right sidebar #103950wensolutionsKeymasterHello
When we inspected your site from our side, the layout seems to be perfect.
Screenshot : http://prntscr.com/osio0u
If you are confusing it with the zoom level, zooming option allows you to zoom in/out for your convenience of sight and is in no way related to the responsive part. Responsive deals with multiple media size of standard devices and it seems to be working fine.
To ensure the responsive of your site, please change the aspect ratio and not the zoom level.
Hope this clears your confusion.
Regards!
August 14, 2019 at 1:37 am in reply to: Re-positioning of left sidebar using three column layout and left/right sidebar #103946wensolutionsKeymasterHello
We would like to apologize for the misunderstandings.
Can you please specify the screen size (aspect ratio) in which you have spotted the issue since, we are having trouble replicating it in our side.
Regards!
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