Hello,

Glad to help you.

If you have any issues further then kindly let us know.

Thank you.

Hello @alperefe,

The issue you have mentioned is the known issue and our developer team is currently working on it.

We will release the update once the issue is fixed.

Thank you.

Regards!!

Hello

Please add the below given code snippet in functions.php file of your child theme. Place your custom string replacing the “Add your custom text here” string.

function wp_travel_change_button_string( $localized_strings ) {

    $localized_strings ['featured_trip_enquiry'] = 'Add your custom text here';
    return $localized_strings;
}
add_filter('wp_travel_strings','wp_travel_change_button_string');

Please make sure that the WP Travel plugin in your setting is upto date.

Hope this helps

Feel free to reach us for any further query/confusion.

Regards!

Hello

First of all, we would like to apologize you for all the inconvenience.

What we would like to clear out is that the theme was first released in 2016 and is constantly updated and is running in version 2.8 currently. Our developer team constantly work in the products and thus, the products are updated frequently.

Regarding the issue with the elementor plugin, although it is a third party plugin and may give out some design issues, we try to resolve them through the support forum. Also, for the design options, we tried to cover the wide range of functionalities and welcome the feature request if our users give it to us.

It is not case that all the themes are compatible and well tested to third party plugins however, we try our best to address our users with the fixes.

If you are facing any issue that needs to be assisted, you can write back to us. We will try our best to help our customers to have a good working experience.

If you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/

Also, you can send your inquiry mail in : info[at]themepalace[dot]com

Note – Refund has to be processed within 15 days of purchase order.

Best Regards!!

Hello

Please follow the given links for the detailed instruction to import the demo content :

Link 1 : https://themepalace.com/instructions/themes/selfgraphy/#doc-demo-file-32
Link 2 : https://themepalace.com/instructions/themes/selfgraphy/#doc-how-to-setup-front-page-as-shown-in-the-demo-10

Please make sure that you have only activated the plugins that are recommended by the theme as, the third party plugin can bring out the unusual issues.

If the issue still persist after deactivating the third part plugins, kindly write back to us.

Regards!

Hello @raghu,

The feature that you have mentioned is currently not available in the plugin and to make it work as you want requires higher code customization.

So if you want the feature then you can consider hiring the professional developer and to hire one refer to below given link:

https://wptravel.io/hire-our-customizer/

Thank you.

Hello @ronn

We are quit not clear if you are referring to any of the theme concern.

If you have any query/confusion, feel free to write back to us with a separate support ticket.

Regards!

Hello

We would like to apologize for the misunderstandings.

Can you please specify the screen size (aspect ratio) in which you have spotted the issue since, we are having trouble replicating it in our side.

Regards!