Home Forums Pro Themes Photo Perfect Pro can i get my money back for photo perfect pro

This topic contains 2 replies, has 2 voices, and was last updated by  wensolutions 1 month ago.

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  • #104094

    grantisunhappy
    Participant

    2016 theme sold in 2019

    it is very incapable to change fonts or sizing of header or even transparent header doesn’t exist

    this theme is garbage

    please refund

    #104095

    grantisunhappy
    Participant

    also does not work with elementor.

    because you are trying to upsell expert help with the theme is called pro?

    shouldn’t it come with these capabilities?!

    pro should be pro not garbage

    this theme is basic at best

    can i get a refund?!

    also notice all of your “pro themes”scamming?! by saying this is pro with very basic basic functionality is layout?!

    garbage

    #104210

    wensolutions
    Keymaster

    Hello

    First of all, we would like to apologize you for all the inconvenience.

    What we would like to clear out is that the theme was first released in 2016 and is constantly updated and is running in version 2.8 currently. Our developer team constantly work in the products and thus, the products are updated frequently.

    Regarding the issue with the elementor plugin, although it is a third party plugin and may give out some design issues, we try to resolve them through the support forum. Also, for the design options, we tried to cover the wide range of functionalities and welcome the feature request if our users give it to us.

    It is not case that all the themes are compatible and well tested to third party plugins however, we try our best to address our users with the fixes.

    If you are facing any issue that needs to be assisted, you can write back to us. We will try our best to help our customers to have a good working experience.

    If you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/

    Also, you can send your inquiry mail in : info[at]themepalace[dot]com

    Note – Refund has to be processed within 15 days of purchase order.

    Best Regards!!

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