Hello,

Please provide us with your site URL so that we can inspect in your site.

Regards.

Hello,

Regarding your query related to reset email, you can send your query directly at info[at]themepalace[dot]com without any charges.

Further, you can put content to the pages by going to Admin Panel > Pages > and edit the pages to add content and publish/update the changes you have made.

Also, this won’t help, please provide us with a screenshot where you are facing the problem so that we can help you with fixes.

Regards.

Hello,

Actually, the issue is a known issue and we have already reported the theme author regarding this issue.

We will get back to you when the update is released fixing the issue.

Hoping for your kind co-operation.

Regards.

Hello,

Regarding your query related to the translation, you can translate to any language as per the requirement using the Loco Translate plugin as all the strings of the theme are made translations ready. You can refer to the documentation link given below to get detailed assistance on how to translate strings using LOCO Translate.

https://wptravel.io/translation-of-the-strings/

Hope this helps.

If you have further queries, let us know.

Regards.

Hello @snihh,

We are working on it. We will let you know once the issue gets fixed.

Thank you.

Hello,

Regarding your query, the feature you are asking is currently not available in the theme so you can either hire a freelancer or any plugins that might give you such features as it requires hardcore coding customization.

Hope this clears.

If you have any queries further, let us know.

Regards.

Hello,

Regarding your query, when we tried to inspect your site, we found your site is under construction so we couldn’t inspect.

https://prnt.sc/ut9oww

Regarding your query related to the WP Travel setting page as shown in the screenshot https://prnt.sc/uqopa4, this comes from the TP Education plugin, once deactivate that plugin and verify the issue.

Further, to inspect in the checkout page we want your to site excess so that we can book a trip and reach the checkout page to inspect in detail.

Regards.

Hello,

Please find the answers to your queries below:

The license you obtain is a single site subscription. It can be connected to only one site at a time. If you have activated your license key more than one website (e.g. localhost or staging site) then you will see an Invalid License error. You cannot use the same license on your second website without deactivating it first on the previous setup.

For your information, one license work for a single domain only. But if you want to use the license in some another domain then at first you need to send in the reset request in the email below as it is only valid for one domain and one website.

info[at]themepalace[dot]com

After resetting the license from our side, you may use the license in another domain so please send in the reset request.

To activate the license, you follow the instruction below.

https://themepalace.com/tutorials/activate-themes-license/

All of our premium themes come with the initial 1 year of Subscription i.e. you can download the updates till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates.

For the renewing process, you have to simply buy the theme and use the license that you get from the new purchase. But this subscription has nothing to do with the usages of the addons to your site. You can use it on your site as long as you want it without renewing your subscription. The only thing is you don’t get the latest update of the addons.

Hope this clears the confusion.

If you have further queries, let us know.

Thank you.