Forum Replies Created

Viewing 15 posts - 2,311 through 2,325 (of 8,657 total)
  • Author
    Posts
  • in reply to: How can I download Pro #98808
    wensolutions
    Keymaster

    Hello @infoessevation-com,

    Thank you for buying the pro version.

    After purchasing the pro version, you will get the zip file in your Themepalce account.

    Screenshot:
    https://prnt.sc/nv91ry

    Hope this helps.

    Thank you.

    wensolutions
    Keymaster

    Hello @alexander-abbott,

    Actually, the theme is widget based and it is very easy to set up. You just need to add your desired widget in the frontpage widget area.

    To help you set up we also do have the theme official documentation which you can refer to set the site.

    Theme doc:https://themepalace.com/instructions/themes/blogism-pro/

    If you want then we also can help you set your site.

    Despite all this, if you still want the refund then you can send your refund request in the email below.

    info[at]themepalace.com

    Thank you.

    in reply to: Primary & Social menu conflict #98806
    wensolutions
    Keymaster

    Hello @heladaris,

    When we tested the theme locally, the menu is working absolutely fine,

    The issue may have raised due to the conflict with the third party plugin so please deactivate if you have activated and verify the issue.

    If the issue persists then please provide your site URL for the further inspection.

    Thank you.

    in reply to: Features column 2 won't pull from page #98800
    wensolutions
    Keymaster

    Hello @enablingapdaptations,

    Thank you for the URL.

    When we inspected your site URL, we found that the section is working absolutely fine as you can see in the screenshot below:

    https://prnt.sc/nv8l4j
    http://prntscr.com/nv8lcx

    So hope everything is working fine.

    Thank you.

    in reply to: Photo Effects in Tourable #98799
    wensolutions
    Keymaster

    Hello @florenceandbeyond,

    First of all, thank you very much for using the theme and the plugin.

    Regarding your query, the theme is designed in such way and the option to remove the effect is also not available in the pro version as well. But it can be removed using the custom CSS.

    Hope this clears the confusion.

    Let us know if you have any query/confusion further.

    Thank you.

    in reply to: MAGPAPER PRO List dislocation #98798
    wensolutions
    Keymaster

    Hello,

    Glad that we could help you.

    If you encounter any problem, feel free to write back to us.

    Best Regards!

    in reply to: MAGPAPER PRO List dislocation #98765
    wensolutions
    Keymaster

    Hello @rasage-classique,

    The feature to change the header image in the category is not available in the theme and as much as we would love to help you with this, we are unable to do so as it requires higher code customization

    As for removing the category title on the header, you need to add the custom code in your child theme.

    To know how you can activate the child theme, refer to below given link.

    https://wptravel.io/how-to-create-a-child-theme/

    After activating the child theme in your child theme functions.php add below given code.

    function magpaper_pro_child_remove_cat_titles($title) {
        if ( is_category() ) {
    
                $title = single_cat_title( '', false );
    
            } elseif ( is_tag() ) {
    
                $title = single_tag_title( '', false );
    
            } elseif ( is_author() ) {
                $title = '<span class="vcard">' . get_the_author() . '</span>' ;
            }
        return '';
    }
    add_filter( 'get_the_archive_title', 'magpaper_pro_child_remove_cat_titles' );

    Hope this helps.

    Thank you.

    in reply to: MAGPAPER PRO List dislocation #98763
    wensolutions
    Keymaster

    Hello @rasage-classique,

    Thank you for the URL.

    Please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.

    @media screen and (min-width: 992px){
    #latest-posts article {
        width: 100%;
    }
    }

    Hope this helps.

    Thank you.

    in reply to: Theme issues #98740
    wensolutions
    Keymaster

    Hello @freedom,

    Can you please once post your site URL so that we can inspect the issue further and help you?

    Hoping to hear from you soon.

    Thank you.

    wensolutions
    Keymaster

    Hello @alexander-abbott,

    First of all, thank you very much for using the theme.

    Regarding your query, we are not quite clear about it so can you please explain it with the proper screenshot so that we can help you further.

    Hoping to hear from you soon.

    Thank you.

    in reply to: Features column 2 won't pull from page #98737
    wensolutions
    Keymaster

    Hello @enablingadaptations,

    When we tested the issue on our side, the section is working fine. The pages that we selected displays the information properly.

    http://prntscr.com/nupkec

    So make sure you have chosen the pages that have content in it. The content comes from the content area of the page edit screen.

    Screenshot:
    https://prnt.sc/nupl5w

    Also if you select the category option then the content from the post will be there.

    If this does not resolve the issue then please post your site URL so that we can inspect the issue further and help you.

    Thank you.

    in reply to: MAGPAPER PRO List dislocation #98736
    wensolutions
    Keymaster

    Hello @rasage-classique,

    When we tried to inspect your site URL, we found that the site is not working.

    So can you please fix the site and inform us so that we can inspect the issue further and help you?

    Thank you.

    in reply to: MAGPAPER PRO List dislocation #98669
    wensolutions
    Keymaster

    Hello @rasage-classique,

    When we tested the theme on our side, everything seems to work fine as you can see in the demo as well.

    https://themepalace.com/theme-demo/?demo=SEZVTzZqME4rSnRFV2V3bnRUZHB5QT09#

    So the issue might have raised due to conflict with other third-party plugin so please once deactivate the third party plugins if you have installed and verify the issue.

    If the issue still persists then kindly provide your site URL so that we can inpect the issue further and help you.

    Thank you.

    in reply to: VAT number on invoice #98666
    wensolutions
    Keymaster

    Hello,

    Kindly resend your contact details to info[at]themepalace.com so that we can process the request of the invoice further.

    Regards!

    wensolutions
    Keymaster

    Hello

    Glad that we could help you.

    Feel free to reach us for any further query/confusion.

    Regards!

Viewing 15 posts - 2,311 through 2,325 (of 8,657 total)