Forum Replies Created

Viewing 15 posts - 2,326 through 2,340 (of 8,657 total)
  • Author
    Posts
  • wensolutions
    Keymaster

    Hello @evanfortier,

    We are not quite clear with your query, so can you please explain it properly so that we can help you further?

    Thank you.

    wensolutions
    Keymaster

    Hello,

    The string is translation ready and can be translated to any languages.

    For the translation of the string, you can use the Loco translated plugin.

    To be clear on this refer to below-given link:

    https://wptravel.io/translation-of-the-strings/

    So, translate the “Address” as well following the process mentioned the above link.

    Hope this helps.

    Thank you.

    in reply to: Author #98611
    wensolutions
    Keymaster

    Hello,

    To remove date, likes and comments, please add the below given CSS :

    p.entry-meta {
        display: none;
    }

    To make the team not clickable, please add the below given CSS :

    .team-img {
        pointer-events: none;
    }

    Hope this helps.

    For any further query/confusion, feel free to reach back to us.

    Best Regards!

    in reply to: Reblog on Ipad #98610
    wensolutions
    Keymaster

    Hello,

    Can you please specify the browser through which you are browsing your site since, when we tested the site in chrome and opera browsers, the responsive on iPad view looks perfect.

    Screenshot : https://prnt.sc/ntr4kh

    Hope to hear from you soon.

    Regards!

    in reply to: Translate Read more in MP Latest news #98605
    wensolutions
    Keymaster

    Hello,

    First of all, we would like to apologize to you for the trouble.

    We have reported the translation issue in to the theme author. However, once the update is out, please update the theme and use the plugin called “Loco Translate” to translate the mentioned string.

    Please refer to the given link to know more about the translation process : https://wptravel.io/translation-of-the-strings/

    Hoping for your kind co-opertion.

    For any further query/confusion, feel free to reach back to us.

    Regards!

    in reply to: Author #98601
    wensolutions
    Keymaster

    Hello,

    Please add the below given CSS code by going to Admin Panel > Appearance > Customize > Additional CSS to remove the requested section.

    .about-author{
    	display:none;
    }

    Hope this helps.

    For any further query/confusion, feel free to reach back to us.

    Best Regards!

    wensolutions
    Keymaster

    Hello,

    Contact form being an external plugin, translation of the string belonging to the plugin is not given by the theme and you should manually enter the translated string while creating a form.

    In the label field while creating a form, please enter the translated string i.e German strings so that the strings appears translated in the front end.

    Hope this clears your confusion.

    Best Regards!

    in reply to: Sort the front page sections #98594
    wensolutions
    Keymaster

    Hello,

    First of all, we apologize you for all the trouble.

    We will verify the issue with the theme author and come up with the update as soon as possible with the sorting feature.

    Thank you for your patience.

    For any further queries/confusion, feel free to reach us back.

    Regards!

    in reply to: Problem with a theme Magpaper #98498
    wensolutions
    Keymaster

    Hello

    We thoroughly inspected your site and figured out some crucial reasons which has hit the basic functionality of the site.

    On inspection, we found that you have used a large number of third party plugins which created an incompatibility issue in your side. Those plugins that are recommended by the themes covers a wide functionality requirements. However, you can use third party plugins if you compulsorily need the feature in your side but the compatibility issue can occur with them.

    We recommend you to deactivate the third party plugins and try setting up the site with the recommended plugins in the very first phase. Also, we found that you have added some extra code snippet ( font snippets ) which is in the top of the front page.

    Also, when we tried creating the post it gave an error message but we able to create the post.

    Screenshot 1 : https://prnt.sc/nssdvl
    Screenshot 2 : https://prnt.sc/nsse1q

    The best case scenario for this case would be to set the theme in a fresh setup and set up the site with minimal number of plugins. We will surely assist you further. Please keep updating the changes that you make.

    Hope to hear from you again,

    Best Regards.

    in reply to: Problem with a theme Magpaper #98489
    wensolutions
    Keymaster

    Hello,

    If you are facing any issue that needs to be assisted, you can write back to us. We will try our best to help our customers to have a good working experience.

    Also, please refer to the instruction link of the theme for detailed info : https://rigorousthemes.com/wp-documentation/mag-news-pro/

    However, if you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/

    Also, you can send your inquiry mail in : info[at]themepalace[dot]com

    Note – Refund has to be processed within 15 days of purchase order.

    Best Regards!!

    in reply to: Mobile layout order #98488
    wensolutions
    Keymaster

    Hello,

    The theme configuration on the mobile view focus on the main content of the site rather than the content added on the sidebar. Due to this reason, all of our themes are designed with the same order for responsive and is not a bug.

    For the sidebar to appear on top in the mobile view, the core theme file need to be modified since, no CSS code can change the position of the sidebar and therefor we are unable to give you any workaround.

    Hope this clears your confusion.

    Regards!

    in reply to: Sort the front page sections #98486
    wensolutions
    Keymaster

    Hello,

    The ‘Sortable Front Page Section’ is not mentioned in the product page of the theme. If the feature is very crucial for you, you can, however, refer to our Hire our Customizer service.

    Also, we request you to go through the product page and details thoroughly so that you won’t face these issue again.

    If you still want to claim for the refund, please refer to the given link : https://themepalace.com/terms-conditions/

    Also, you can send your inquiry mail in : info[at]themepalace[dot]com

    Note – Refund has to be processed within 15 days of purchase order.

    Best Regards!!

    in reply to: Mobile layout order #98440
    wensolutions
    Keymaster

    Hello,

    When we inspected the requested changes in our side, we found that the changes require customization in the core theme file which is out of the scope of the support forum.

    However, if you still want the feature in your side, you can refer to our hire a customizer service

    Apologies for the inconvenience.

    Regards!

    in reply to: Reblog on Ipad #98433
    wensolutions
    Keymaster

    Hello @dona-rolha,

    When we tested your site in the i-pad mode, we were unable to find such issue as you can see in the screenshot below:

    http://prntscr.com/nsn2c6

    So can you please provide the screenshot of the section that you found the issue so that we can inspect it further.

    Thank you.

    in reply to: Sort the front page sections #98432
    wensolutions
    Keymaster

    Hello,

    When we revisited the feature list of the theme, we could not find the feature “Homepage Sections Sortable” and also when we tested the feature in our side, in the customizer section, the feature is not included.

    There might have been some confusion regarding the feature. However, we will list the feature as a requested feature.

    Also, to include an extra section in the homepage section demands high level of code customization. Therefore, to add a custom page after slider, you can refer to our hire our customizer service.

    Apologies for the inconvenience.

    Regards!

Viewing 15 posts - 2,326 through 2,340 (of 8,657 total)