Forum Replies Created

Viewing 15 posts - 5,806 through 5,820 (of 8,657 total)
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  • in reply to: Remove Banner #47293
    wensolutions
    Keymaster

    Hello @tnwadei,

    Glad we could help you !!

    If you have any issues further, please feel free to post your queries and we will happily help you further.

    We will really appreciate if you could help us too by rating our theme in WordPress repo here:-

    https://wordpress.org/support/theme/blogism/reviews/

    Best regards !!

    in reply to: Nature bliss, can not open customiser #47292
    wensolutions
    Keymaster

    Hello @de-groene-vallei,

    Glad we could help you.

    If you have any issue further please let us know .

    Best Regards!!

    in reply to: Nature bliss, can not open customiser #47150
    wensolutions
    Keymaster

    Hello @de-groene-vallei,

    The customizer is not working due to various reason . It could be due to the plugin conflict . So please try disabling the plugin one by one and verify the issue . If the issue is solved you will know the exact plugin that is creating the conflict .

    Also, verify whether you are having different WordPress Address (URL) and Site Address (URL) or not . Your WordPress Address (URL) and Site Address (URL) has to be identical. The preview will not load if you are having a different URL.

    Hope this helps .

    Kindly let us know if above steps does not solve your issue .

    Best Regards!!

    in reply to: Menu Scrolling & Hover problem #47126
    wensolutions
    Keymaster

    Hello @rlpeckhamcomcast-net,

    When inspecting your site we found that you not updated you theme to the latest version . Current version of your theme is 2.4 but the latest version of the theme is 2.5 so please update your theme to the latest version and verify the issue .

    Let us know if the issue still persist after the update .

    Also to place the scroll in the sub menu requires higher code customization which is beyond the support we offer for our product so our suggestion to you is to hire a seveloper .
    To hire a developer please follow the link below

    http://themepalace.com/hire-a-customizer/

    But you can still try to reduce the height of the sub menu so that it becomes accessible . For this paste below given CSS in Admin Panel > Appearance > Customize > Additional CSS .

    .main-navigation ul li ul li a {
        padding: 5px 15px;
    }
    .main-navigation ul li li.menu-item-has-children > a::after, .main-navigation ul li li.page_item_has_children > a::after {
        top: 5px;
    }

    We hope it helps,

    in reply to: Remove Banner #47119
    wensolutions
    Keymaster

    Hello @tnwadei,

    To remove the gray box in the banner which appears even after disabling the site title and tagline use below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .site-branding-wrapper {
        display: none;
    }

    Hope this helps .

    Best Regards!!

    Have a good day.

    in reply to: Social media icons #47060
    wensolutions
    Keymaster

    Hello @abha_pradhan,

    When we have inspected your site URL we found that the link you have entered while creating the menu is not correct . Social icons are leading to that page because of the incorrect link that you have added while creating the menu.

    Currently your face book link in “http://https://www.facebook.com/myeduphilic/“. So please replace the given link with the link given below:

    https://www.facebook.com/myeduphilic/

    Similarly correct the link for twitter as well .

    Hope this helps.

    If you have any confusion further please let us know .

    Best Regards!!

    in reply to: Parse Error #47040
    wensolutions
    Keymaster

    Hello @marymaisano,

    The issue may have generated due to your PHP version . So please update your PHP version to the latest and verify the issue .

    Please refer to below link to know more about the requirements of latest versions .

    https://wordpress.org/about/requirements/

    Hope this helps.

    Best Regards!!

    in reply to: Adding content to slider #47024
    wensolutions
    Keymaster

    Hello @indigofx,

    The theme by default does not have the button on the slider .

    As much as we would love to help with some custom code, this is beyond the support offered for our products, which consists of bug fixing and theme documentation.

    Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

    in reply to: Education hub pro theme — Failed Installation aborted #47022
    wensolutions
    Keymaster

    Hello @glenniu,

    Firstly, thank you very much for using the pro version of Education hub theme .

    Could you please mentioned the error or send the screen shot of the error so that we could properly inspect the issue and help you further ?

    Hope you understand .

    Best Regards!!

    in reply to: Restaurantz, documentation #47021
    wensolutions
    Keymaster

    Hello @adgor,

    Yes we do have theme official documentation of the theme which you can refer to build your site . The link of the documentation given below:

    http://themepalace.com/instructions/themes/restaurantz/

    Also, further more if you have any confusion while setting up any of the sections then please post them here and we will assist you further .

    Hope this helps.

    Best Regards!!

    in reply to: Adding content to slider #46956
    wensolutions
    Keymaster

    Hello @indigofx,

    Actually we are having trouble in understanding your first query . Please explain your query properly with the screen shot so that we could help you further .

    As for the map, You can can use only one widget area i.e. paste map short code in Footer Column 1 by using text widget and keep other footer widget area empty. In this way you will have entire footer widget area covered with the map ,

    Hope this helps.

    Best regards!!

    in reply to: Event Manager #46933
    wensolutions
    Keymaster

    Hello @restaurant-ruble,

    The string you have mentioned comes from the plugin . So in order translate the string you need create .pot file of the plugin using software like Eazy Po. Create the “languages” folder in you plugin and place the .pot file inside the languages folder you have created

    Using this file you can translate to any language you want.

    For this you can use any get text editor software like given below:

    https://poedit.net/

    You can download the software where you can see many option for the translation.
    Now you can choose Create new translation and then select the language of your choice .
    Here you can begin to translate the string of you choice and save it. Now it will create .mo and .po file in the plugin languages folder.

    Also please go to Dashboard -> Settings -> General and on the bottom you can see Site Language option change it to your language.

    Hope this helps.

    Best Regards!!

    in reply to: Adding content to slider #46931
    wensolutions
    Keymaster

    Hello @indigofx,

    WEN Corporate Has provided multiple option to set the slider i.e slider can be set from Page , post, category, tags, image .

    So if you chose the slider from page then you can go to particular page edit screen and add necessary content in content area of the page . Similarly for the post,category and tag you can go to particular post edit screen and edit the content . For image you you will find the caption box available there where you add your required content .

    Hope this helps .

    If you need any help further kindly let us know .

    Best Regards!!

    in reply to: Missing widget areas #46930
    wensolutions
    Keymaster

    Hello @indigofx,

    At first all the footer widget area wont be displayed in the Admin Panel > Appearance > Customize > Widgets .

    To make them appear in the customizer preview you have to go to Admin Panel > Appearance > Widgets and add required widget in one of he footer widget area . Now you will be able to find all widget area in Customizer preview .

    Hope this helps .

    Also @tommyc333 thank you very much for your help.

    Best Regards!!

    in reply to: Sidebar on pages but not on Front page #46929
    wensolutions
    Keymaster

    Hello @goranstam,

    Glad we could help you !!

    If you have any issues further, please feel free to post your queries and we will happily help you further.

    Best regards !!

Viewing 15 posts - 5,806 through 5,820 (of 8,657 total)