Forum Replies Created
-
AuthorPosts
-
wensolutions
KeymasterHello @rweiss23,
This issue has been noted as a known issue.And It will be fixed with next update.
But as a quick fix, you have to create and activate the child theme.
For this you can refer to below link:
https://codex.wordpress.org/Child_Themes
OR
You can also create the child theme using plugins and below is the link to one of them.
https://wordpress.org/plugins/wp-child-theme-generator/After creating and activating the child theme, in your child themes functions.php paste below code.
function clean_commerce_child_custom_woo_fix() { add_filter( 'woocommerce_show_page_title', '__return_true', 1 ); add_filter( 'woocommerce_single_product_summary', 'woocommerce_template_single_title', 6 ); } add_action( 'init', 'clean_commerce_child_custom_woo_fix' );Hope this helps.
If you have any issue further, please let us know.
Best Regards!!
wensolutions
KeymasterHello @shotokan.test,
The title “Home” of the main page is the title which you have used while creating the page.
So, you can change the title as whatever you like by editing the page title from your Admin Dashboard > pages.If this didn’t solve your problem, then please send us the screenshot describing your issue.
Hope this helps,
Best Regards!!wensolutions
KeymasterHello @rweiss23,
You can create a new support ticket in the respective theme’s official support forum for new queries.
Also, as far as we have tested, the support forum for new tickets is working correctly from our side. Please try posting in tour queries in your theme’s official support forum by logging into your account from the link here : themepalace.com/forum/clean-commerce-pro
Please let us know if you have any issues further.
Hope this helps,
Best Regards !!
wensolutions
KeymasterHello @safemintran,
Nice to know that the problem has been solved. If there are any further query then, please feel free to post them.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
https://wordpress.org/support/theme/education-hub-pro/reviews/Thanks.
wensolutions
KeymasterHello @rweiss23, it’s quite strange but have you tried disabling and reactivating the WC specifically. Theme originally has no such bug exists in real.
Also if you feel easy to edit code try to enable the debug mode in wp-config.php ( located in your root installation directory) file to confirm whether any PHP errors are exists.
define('WP_DEBUG',true);Let us know if you have any trouble checking further.
wensolutions
KeymasterHello @james-salisbury,
The issue has been noted as known issue and we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.
For the quick fix we are providing some CSS code, so Paste the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.
.featured-page-widget.entry-content span { color: #fff !important; } h2.widget-title span { color: #fff !important; } h3.service-item-title { color: #fff; }Also use a tool to take a screen shot like light shot and place the link of the screen shot taken in the the link field .
http://image.prntscr.com/image/7ee4a80ebc314e22a084ca0f07a3b676.png
Hope this helps.
Best regards!!
wensolutions
KeymasterHello @philcummings,
To change the color of the the sub menu please go to Admin Panel > Appearance > Customize > Color Options > Primary Menu Color Options . You can change the color of the sub menu item as well as the hover color from here.
Now to change the color of the button (cart) us below given CSS .
For this go to Admin Panel > Appearance > Customize > Additional CSS and paste the CSS.
#cart-section .cart-icon { border: 2px solid #fff; color: #fff; } #cart-section .cart-icon-handle { border: 2px solid #fff; }You can change the hex color code according to your requirements.
Hope this helps.
If you have any issue further please let us know.
Best regards!!
wensolutions
KeymasterHello @philcummings,
To have the feature to show all the sale items in a page please follow below instruction.
– First of all create the page “Sale” in Admin Panel > Pages .
– Now paste below given short code in the content section.[sale_products columns=”3″ per_page=”12″]
screen shot:
http://image.prntscr.com/image/eb7458e5eda14dccaba6f202b0f6a526.png– Now add the created page to the menu by going to Admin Panel > Appearance > menus .
Screen shot:
http://image.prntscr.com/image/632511441be84fbfb5b69876d9ecec08.pngYou can also change the parameter of the short code . Please refer to below link foe more info:
https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-15
Similarly the feature to show the slider is not available in the theme . Although it is possible for you to achieve your request on the theme with advanced code customization of the theme, it might effect other parts of the theme, like its design and at times its functionality.
Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.
To hire a developer please follow the link below
http://themepalace.com/hire-a-customizer/We hope it helps,
Best Regards.wensolutions
KeymasterHello @lampir,
To place the flag of the language by using the plugin Q-Translate-X in place of search bar requires change in code as well as in the style. As the plugin can be used through the widget, it is best to use the plugin in the widget area included in the theme.
And as much as we would love to help you on this with some custom code and CSS, this is beyond the support offered for our products.
Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.
To hire a developer please follow the link below
http://themepalace.com/hire-a-customizer/We hope it helps,
Best Regards.
wensolutions
KeymasterHello @lampir,
The issue you have mentioned will be fixed soon as we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.
And for the quick fix you need to update your parent theme file .
So go to wen-associate-pro theme file then to inc > metabox.php Line No :142 . Now replace the code of line No:142 with the code given below.
function wen_associate_save_theme_settings_meta( $post_id, $post ) {Hope this helps.
Best regards!!
wensolutions
KeymasterHello,
As we have inspected your site URL the issue might have caused due the JS script added externally to the theme. So please remove the external JS code that you have added in the theme.
Also please try disabling the third party plugin one by one and check your site if the issue is fixed or not . If the issue is fixed you will know the exact plugin that have created the issue.
But if the issue still continues then kindly let us know.Best Regards!!!
wensolutions
KeymasterHello @fonari,
Glad we could help you.
In case if you have any issue further related to the theme please feel free to post and we will happily assist you further.
And thank you so much for the appreciation.
Best regards!!
wensolutions
KeymasterHello @tlarsenphd,
As far as we have checked the issue locally with the latest version of the theme and WordPress in PHP 5.5+ , we are unable to find such issue.
Also please mention your PHP version , WordPress version and Hosting server your site is currently hosted on so that we could look further into the issue .
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @indianajohn
If you want to disable the slider feature please go to Admin Panel > Appearance > Customize > Featured Slider > Slider Type and check on Disabled option . This will disable the slider.
But as your question is not quite clear whether you are actually referring to the featured slider of the theme or the header image so if the above mentioned solution does not solve your issue then please provide the screen shot of your issue and we will help you further.
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @lampir,
As we have inspected the site URL you have provided, we do not find such issue as you can see in the below screen shot.
http://image.prntscr.com/image/d6565312795e42abad6a6622df069585.png
So please once very the issue by yourself .
Also if you have any issue further feel free to post them.
Hope this helps.
Best Regards!!
-
AuthorPosts





