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Hello,
Actually, all our premium themes come with an initial 1 year of Subscription. This means that you can download the updates and get private support forum access until 1 year of purchase date.
Once the license expires, your site will be working as it is but you cannot get the latest updates.
To renew the license, you need to re-purchase the plugin (or addon) from the Theme Palace and obtain the new license key.
The license you obtain is a single site subscription. It can be connected to only one site at a time. If you have activated your license key more than one website (e.g. localhost or staging site) then you will see Invalid License error. You cannot use the same license on your second website without deactivating it first on the previous setup.
If you’re unable to access the previous setup reset the license, you can email at info[at]themepalace.com
If you have further queries, kindly let us know.
Regards.
Hello @EGROH1,
Regarding your query about the license, once you check the following setting which might help resolve your license issue.
1. Once you enter the correct license key.
2. Also if you have used the license key for another site then you have to reset the license key. The license once used for a site won’t support until it is reset.
3. There might be a cache or server issue.Regards
Hello,
Regarding your query, please add below given CSS following the path Admin Panel > Appearance > Customize > Additional CSS to add color in the background of the home page content.
.home .content-area .blog-post-wrap { background-color: #212121; } .home .content-area .entry-content { background-color: #212121; }You can change the background color as per your requirement.
Regarding your query, please add below given CSS following the path Admin Panel > Appearance > Customize > Additional CSS to add an image in the background of the content.
.home .content-area .entry-content { background-image: url(your image URL) } .home .content-area .blog-post-wrap { background-image: url(your image URL) }You can add the image URL as per your requirement.
Hope this helps.
If you have further queries, let us know.
Regards.
Hello,
Regarding your query, please have a look at the screen record below as everything is working fine when we checked in our chrome browser.
https://www.loom.com/share/0acd7210f92e4a199d994cfbcd07a6ec
Please mention to us which browser are you using your site in?
Also, about your query about the page title, we are unable to inspect as the images you have sent via mail are not supporting. So, you can use light shot app for a screenshot.
https://app.prntscr.com/en/download.html
Hope this helps.
Regards.
Hello,
Everything is working fine on our side when we inspected so please verify the issue once by deactivating any third-party plugins.
Also, if the issue still persists then please provide us the site URL with screenshots by highlighting the section you have mentioned so that we can inspect further to the issue you have mentioned and help you provide the precise fix.
Regards.
Hello,
Regarding your query, you can add the menu on both the right and left side at once, then it will appear as per your requirement.
You can follow the path Admin Panel > Appearance > Customize > Menus > View all locations and choose the menus that you want to make appear in the right and left side of the header.
https://themepalace.com/instructions/themes/kids-education/#doc-how-to-manage-menu-options-8
Also, about your query on ‘custom’ fonts, this feature is not available in the Pro version of the theme.
So, you can consider hiring a freelancer or our professional developer as it requires code customization.
https://themepalace.com/hire-a-customizer/
Hope this helps.
If you have further queries, let us know.
Regards.
Hello @j_cano00,
Thank you for the URL.
When we tested your site URL, we found that the accessibility is working fine as you can see in the screen record below:
https://www.loom.com/share/601ce61264bc47b8a7fdfaafd8006bf0
So hope everything is working fine.
Let us know if you have any issues further.
Thank you.
Hello,
Please provide us with your site URL so that we inspect further and provide you with precise fix.
Also, we can help with simple CSS fixes.
Regards.
Hello,
Regarding your query, you can refer to the instructions link given below on how to set up the theme.
https://themepalace.com/instructions/themes/regular-news/
You can replicate the same as the demo on your site with the help of instruction.
For now, we do not have a demo file for free themes.
If you have further queries/confusion while setting up, kindly let us know.
Regards.
Hello,
To maintain the image as it is without the stretch, we have to make the height as it was before for the original image.
If you have any queries, kindly let us know.
Regards.
Hello,
Regarding your query, you can add the below-given code (Filter) in your child theme functions.php for the modification.
remove_action( 'travel_master_pro_trip_after_title', 'wp_travel_single_excerpt', 20 ); add_action( 'travel_master_pro_trip_after_title', 'wp_travel_single_excerpt_customized', 20 ); function wp_travel_single_excerpt_customized() { // Copy the code from 'wp_travel_single_excerpt' and customize here }If you have further queries/confusion, let us know.
Regards.
Hello,
Regarding your query, when we inspected your issue we found issue on our side too. We have resolved the issue and made an update ready.
You can update to the latest version of the theme and resolve the issue.
Hope this helps.
Regards.
Hello,
Replied via this link https://themepalace.com/topic/didnt-get-demo-content-after-purchasing-graduate-pro/#post-123727
Regards.
Hello,
Actually, regarding the demo file of Graduate Pro Theme.
Download the ‘One Click Demo Import’ plugin for the demo setup. The plugin is recommended by the theme itself.
The demo file is ready to download. It can be imported using the one-click demo import plugin.
Import demo data following the path Appearance > Import Demo Data. Here is the screenshot that can help you guide to one-click demo import.
Hope this helps.
If you have further queries, let us know.
Regards.
