Tagged: pro activation
September 7, 2016 at 1:19 pm #17143
When I active the pro theme my pages break. My sidebars either go under the main body content or disappear. 3 columns of text appear on the home page and push everything down.September 7, 2016 at 11:57 pm #17163
Can you please provide us your Site URL so that we can monitor your problem and fix your issue?
Also make sure that when you are providing the Site URL the pro theme is activated so that the issue is clear to us.
Hope you understand.
Best regards.September 8, 2016 at 9:19 am #17204September 9, 2016 at 12:30 am #17270
Thanks for you query.
Ok for your knowledge the pro theme comes with additional more feature which are not available in pro version. So additional section may appear.
However you will get an easy option to disable those section or change the content of those section.
Now as you were referring about the 3 column text, to disable or change the content of these section you need to go to
Admin Panel / Appearance / Customize / Featured Content / Featured Content Type..
From here you can do the required changes.
You can check other more settings as well in Customizer section.
And about your sidebar query about broken can you explain in more detail.
Hope this will help you.
Best Regards!!!September 21, 2016 at 10:28 am #18344
I hope I can figure this out before you respond, but the widgets are showing at the top of the home page instead of on the right. So as not to disrupt the live page, I made a copy of the website so I can work out the bugs of the pro version. The test site is http://quantum.esu.edu/test_theme/ and I want it to look like this site http://quantum.esu.edu/commencement/.September 21, 2016 at 10:47 am #18345
I figured it out.September 26, 2016 at 10:30 am #18839jschmittParticipant
I have just installed wordpress and uploaded/installed the education hub pro. When I go to activate the theme, I get the message license status is unknown.September 26, 2016 at 12:27 pm #18846jschmittParticipant
I believe I know why activation is not successful. Our main website is being hosted by a third party. I installed word press on a new server located on site. Currently, I’m using just our private IP address, and don’t have our hostname to use at this time. Not sure if there is a work around this or not, but if so, I was planning on building our new site before having the DNS updated to point back to our internal server.September 26, 2016 at 12:37 pm #18847
Well, just make sure that you haven’t activated your license key in more than one domain or host or installation.
If it’s just the first time installation but still having license activation issue, you need to talk to your hosting, just in case whether it has blocked the IP of Theme Palace server.
Normally, your license key should be activated.
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