Home Forums Free Themes Clean Commerce Cannot remove site identity wording and replace it with a logo

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #49177
    mhufford
    Participant

    Clean Commerce Version: 1.0.8

    I was initially able to type in words for the Site Identity. Now when I attempt to remove the words and upload a logo in their place I click save and publish and the progression spinners spins but it never saves up back to the server so when I go to exit from the customizer it suggests that the changes with not be saved if I leave the page. I work closely with the company that host my site, if you have any suggestions. Thanks

    #49205
    wensolutions
    Keymaster

    Hello @mhufford,

    As far as we have checked the theme latest version locally we are unable to find such issue .

    If you just want to show logo than upload the logo from Admin Panel > Appearance > Customize > Site Identity Section . Then go to Admin Panel > Appearance > Customize > Theme Options > Header Options and uncheck the option to show site title and tag line .

    Hope this helps.

    If above suggestion did not work for you then please kindly let us know . Also do post your site URL so that we could properly inspect and provide the fix.

    Best Regards!!

    Have a good day.

    #49225
    mhufford
    Participant

    I have screen shots of the failing process, url: http://www.golfsimulatorsales.com

    #49277
    wensolutions
    Keymaster

    Hello @mhufford,

    When inspected your site URL we found that you have not uploaded the logo . So if you are having issue of saving the setting after uploading the logo please try disabling the third party plugin and verify the issue . You may having such issue due to use of the plugin which may not be compatible with the theme .

    Also make sure you have followed above steps as well .

    Hope this helps.

    Let us know if you have any confusion further .

    Best Regards!!

    #49300
    mhufford
    Participant

    OK it was a plugin, not sure which one but more than likely a woocommercw one. One of issue I am having. How do I assign a link to my pictures in my home page slider? and when I Publish my pages they all are stacked on top of each other on my static home page. They should be pages that are only visible when someone clicks a link.

    #49368
    wensolutions
    Keymaster

    Hello @mhufford,

    If you are not sure about the plugin that is causing such issue then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.

    The image in the featured carousel section are already hyperlinked as it is the theme feature it self . If you click on the image of featured carousel it will redirect you to the same page .

    Also we are not very clear with you last issue so please provide the screen shot of the issue with proper explanation further .

    Hope this helps.

    Best Regards!!

    #49703
    mhufford
    Participant

    Plug in issue resolved.

    Homepage slider – When I click on the featured image it goes to a 404 error page.

    Please visit site. http://www.golfsimulatorsales.com. When you get to site you will see “all” of may pages that are published are published to the static front page. This should not be this way obviously. There should be a static home page with a slider, pictures of the three products and hyperlinks from those pictures to new links.

    #49727
    wensolutions
    Keymaster

    Hello @mhufford,

    At first set your front page displays to static page by going to Admin Panel > Appearance > Customize > Static Front Page. Then select the pages for front page and latest post.

    Screen shot :
    https://image.prntscr.com/image/mjgQAjoDSn2JcJ7MgaZ9jw.png

    After setting the static front page go to Admin Panel > Appearance > Customize > Feature Carousel and set the slider .

    Hope this helps.

    Let us know if you have any confusion further .

    Best regards!!

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