Home Forums Pro Themes RT Portfolio Pro Demo Data and Header

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  • #91079

    Hey there,
    I would really like to buy these theme, but:

    1. I can’t import demo data
    2. I can’t change header picture


    any suggestions?

    [ERROR] Failed to import "computer-3368242_1280" (Medien)
    [ERROR] Failed to import "about-us-bg" (Medien)
    ---Downloaded files---
    The import files for: RT Portfolio were successfully downloaded!
    Initial max execution time = 30
    Files info:
    Site URL = https://guerilla-design-berndt.de
    Data file = /home/ckorona/public_html/wp-content/themes/rt-portfolio/inc/demo-import/rtportfolio.wordpress.xml
    Widget file = /home/ckorona/public_html/wp-content/themes/rt-portfolio/inc/demo-import/rt-portfolio-widgets.wie
    Customizer file = /home/ckorona/public_html/wp-content/themes/rt-portfolio/inc/demo-import/rt-portfolio-export.dat
    Redux files:
    not defined!
    ---Importing widgets---
    Sidebar : 
    Suche - No Title - Widget already exists
    Neue Beiträge - No Title - Widget already exists
    Neue Kommentare - No Title - Widget already exists
    Archive - No Title - Widget already exists
    Kategorien - No Title - Widget already exists
    Meta - No Title - Widget already exists
    ---Importing customizer settings---
    Error: The customizer import file is not in a correct format. Please make sure to use the correct customizer import file.


    Thank you very much for your interest in the pro version of the theme.

    When we inspected the issue that you reported, in pro version of the theme, header image seems to work absolutely fine.

    Regarding your query about the demo import, we are working to resolve the issue and will release the update as soon as possible with the proper fix.



    Thanks a lot. I have fixxed this problem, and bought Pro Theme now.

    “Import Demo Data” is working fine in Pro by the way.
    I am only getting problems with this free version 🙂


    Hello @ckorona

    Glad that everything is working perfect in your side.

    If you have any query/confusion regarding the theme, feel free to write us back 🙂


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