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  • #62839
    lindaje
    Participant

    The tag line for my site identity is ‘Many people struggle with decorating. I have simplified the processes, the rules, and the guidelines so anyone can decorate with confidence.” This causes the white box to stretch all the way across the screen. I’d like to have a hard return after ‘decorating’ and ‘so’.
    Is that possible?
    Thanks
    Linda

    #62846
    wensolutions
    Keymaster

    Hello @lindaje,

    The theme has been designed in such way that the box will stretch according to the no of words in site title and tagline.

    However, through the use of custom CSS we can manage the tagline but not exactly according to your requirement.

    With the CSS given below, it will break your tagline into 3 lines. For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .custom-header-enabled .branding-inner-wrapper {
        width: 60%;
    }
    .custom-header-enabled .site-branding-wrapper{
    	bottom:15%;
    }
    @media (max-width:1023px){
    .custom-header-enabled .branding-inner-wrapper {
        width: 80%;
    }
    .custom-header-enabled .site-branding-wrapper{
    bottom:5%;
    }
    }
    @media (max-width:767px){
    .custom-header-enabled .branding-inner-wrapper {
        width: 100%;
    }
    .custom-header-enabled .site-branding-wrapper{
    	position:relative;
    }
    }

    But if you still want as per your requirement then our suggestion to you is higher a customizer.

    To hire a customizer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

    Have a good day.

    #62849
    lindaje
    Participant

    Thank you. That worked just fine.
    Linda

    One more question… on a mobile phone, hitting ‘Home’ produces a list of all the pages in the dashboard. If someone scrolls all the way down to the bottom of the mobile screen, there is an option to show the whole site, or something like that, sorry I don’t have my phone handy. If that is invoked, the website shows up perfectly on the phone. Is there a way to make that the default for mobile viewing, and any way to remove the list of all the pages when the reader hits ‘home.’…
    ‘Home’ page is actually a page with information about the business, I don’t know where the list of all the pages is coming from.
    Thanks
    Linda

    #62879
    wensolutions
    Keymaster

    Hello @lindaje,

    You are getting a list of pages on the home page probably because you have placed the widget “Pages” in any of the widget area provided by the theme.

    So please once check all the widgets area by going to Admin Panel > Appearance > Widgets and remove Pages widget from the widget area.

    hope this helps.

    Best Regards!!

    #62916
    lindaje
    Participant

    No. I haven’t used the Pages widget anywhere. Widgets I’ve used:Blogism: CTA, Latest post, Recent Posts, Categories, Featured Page, Facebook
    The website is designsewlutions.ca, if that helps.
    Thanks

    #62949
    wensolutions
    Keymaster

    Hello @lindaje,

    When we inspected your site URL we found that you have enabled the Jetpack mobile menu. So please disable it by going to Admin Panel > Jetpack > Setting > Writing > Enable the Jetpack Mobile Theme.

    Screenshot:
    https://image.prntscr.com/image/6UfbZrv0Tz2Du1hxxxuC7Q.png

    Hope this helps.

    If the issue still persists, kindly let us know.

    Best Regards!!

    #63003
    lindaje
    Participant

    Thank you. Once again you come through to help.
    I changed the jetpack switch but how do I check that? Once I select the full site on my phone, I don’t see the mobile version any more so I can’t check that it has in fact worked. ( I do trust your answer, I just like to check.)

    Thanks again

    #63057
    wensolutions
    Keymaster

    Hello @lindaje,

    The theme is completely independent of Jetpack plugin when it comes to responsive or desktop view.

    By default, the theme works fine on all devices so there is no need to use the jetpack for the responsive view.

    So if you find any issue even after disabling the mobile view of the desktop then please provide the screenshot or the URL so that we could help you.

    Thank you 🙂 .

    Best Regards!!

    #63108
    lindaje
    Participant

    Thank you. Enabling Jetpack mobile must be a default with Jetpack. I didn’t even know that mobile switch existed. But it’s fixed now. Thanks again.
    You people have the BEST service of any website I’ve ever dealt with.
    L

    #63144
    wensolutions
    Keymaster

    Hello @lindaje,

    Glad we could help you. Also our major concern is to help you guys so if you have any issues further please feel free to post.

    Also we would really appreciate if you could help us by rating our theme by following the link given below:

    https://wordpress.org/support/theme/blogism/reviews/

    Thank you :).

    Best Regards!!

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