Home Forums Pro Themes Education Hub Pro I Can't Customize my website anymore…

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  • #61011
    Diarra
    Participant

    Hi theme palace,

    I’m currently having a frustration problem with a theme a bought ( Education Hub Pro ) where I can no logger customize my website trough (Appearance > Customize)

    every time i click on customize, I only see a white screen with nothing on it…

    Please help, it’s a little bit urgent..
    Thank you for your hard work !!

    #61062
    wensolutions
    Keymaster

    Hello @groupeilboudo,

    First of all thank you very much for buying the pro version and also we would like to apologize for the inconveniences.

    When we tested the theme, we are unable to find such issue so once debug the site by setting WP_DEBUG: TRUE in wp-config file. Also please post the error so that we could inspect further.

    Furthermore, if you have installed any third party plugin please deactivate them and verify the issue.

    Best Regards!!

    Have a good day 🙂 .

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