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This topic contains 3 replies, has 2 voices, and was last updated by  wensolutions 1 week ago.

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  • #92293

    dev Tripathi
    Participant

    I have recently brought lic for following of your product.

    Travel Ultimate Pro
    WP Travel Field Editor
    WP Travel Tour Extras
    WP Travel Utilities
    WP Travel Wishlists

    After activating of the lic I got got message the product is activated

    You have not activated the license for WP Travel Field Editor Addon Go to settings to activate your license.
    You have not activated the license for WP Travel Tour Extras Addon Go to settings to activate your license.
    You have not activated the license for WP Travel Utilities Addon Go to settings to activate your license.
    You have not activated the license for WP Travel Wishlists Addon Go to settings to activate your license.

    Can you tell me if my product isi activated or not.

    Dev

    #92306

    wensolutions
    Keymaster

    Hello @dev,

    First of all thank you very much for using our products.

    Regarding your query at first please let us know if you received the message after placing the license key in the license filed and clicking on the “Activate” button by going to Admin Panel > Appearance > License for the theme.

    http://prntscr.com/mtvz3d

    And for the addon go to Admin Panel > WP Travel > Settings > License.

    https://prnt.sc/mtvzvk

    Even after this if you did not receive the message, make sure to clear the cache and again try to activate the license as some time it may have caused due to the caching issue.

    Even after this, if the issue still persists then we need to check your specific setting so kindly let us know.

    Thank you.

    Best Regards!!

    #97755

    dev Tripathi
    Participant

    Thanks the problem is resolved now. the site URL and lic URL were not matching, as a result, it was not activating the lic.

    #97756

    wensolutions
    Keymaster

    Hello,

    Glad that the issue is now fixed.

    For any further query/confusion, feel free to reach back to us.

    Regards!

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