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  • September 30, 2020 at 3:50 pm #135138
    James
    Participant

    I just purchased Magazine Plus Pro and downloaded the 2.7.1 zip file. It installed with no issues, but as soon as I click activate it gives a critical error and the website goes down. Here is the error log. 

    An error of type E_ERROR was caused in line 347 of the file /nas/content/live/gotech/wp-content/themes/magazine-plus-pro/inc/hook/basic.php. Error message: Uncaught Error: Call to undefined function magazine_plus_hub_get_default_theme_options() in /nas/content/live/gotech/wp-content/themes/magazine-plus-pro/inc/hook/basic.php:347
Stack trace:
#0 /nas/content/live/gotech/wp-includes/class-wp-hook.php(289): magazine_plus_hub_import_free_options('Moto News')
#1 /nas/content/live/gotech/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /nas/content/live/gotech/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /nas/content/live/gotech/wp-includes/theme.php(2974): do_action('after_switch_th...', 'Moto News', Object(WP_Theme))
#4 /nas/content/live/gotech/wp-includes/class-wp-hook.php(287): check_theme_switched('')
#5 /nas/content/live/gotech/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /nas/content/live/gotech/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /nas/content/live/gotech/wp-settings.php(540): do_action('init')
#8 /nas/content/live/gotech/wp-config.php(117): require_once('/nas/content/li
    October 1, 2020 at 1:06 am #135166
    wensolutions
    Keymaster

    Hello,

    Regarding your query, everything is working fine on our side with the latest version of the theme.

    Please go through the below-given screen record for the detailed assistance on the theme activation.

    https://www.loom.com/share/e23b0093a388463c92066ed101ccac99

    Once, uninstall and reinstall the theme and verify the issue by clearing the cache.

    Hope this helps.

    If you have further queries, let us know.

    Regards.

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